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Fiesta Americana Veracruz

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Fiesta Americana Veracruz
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572 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Veracruz
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Showing 70: English reviews
Mexico City, Mexico
Reviewed 23 March 2016 via mobile

One of the best hotels to stay in Veracruz, it has a large pool, comfortable rooms and a nice restaurant. Has a good service as well. But. Don't accept any invitations to become a member of Fiesta Americana Vacation Club, not an enjoyable experience at all.

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Helpful?
1Thank David R
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review
Google Translation

Buenos días apreciable huésped.- Nuevamente muchas gracias por darnos la oportunidad de ser su casa de trabajo y relajamiento, agradecemos...

Bucharest, Romania
Reviewed 9 March 2016

I recommend this hotel!The room was big and clean.The pool is ok and is on the beach!IT WAS A GREAT place!The breakfast(not continental)it was veery good and have a lot a fruits and graet food.I liked verry much this place!!

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Helpful?
Thank corneliaparaschiv
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review

Dear Guest.- Again greeting it warmly from this home Fiesta Americana Veracruz, I appreciate much that has taken a little of your valuable time to answer our survey, gives us a huge taste that we have met your expectations, he also commented that we are about to enter into our next phase of remodeling the rooms and other areas of...

Veracruz, Mexico
Reviewed 7 March 2016

Staff was very friendly and helpful. Food was delicious. Rooms, lobby, restaurants, and pool area were kept very clean. Access to the beach. Many staff members spoke good English. Breakfast buffets and lunch buffets were excellent. One day they had a seafood lunch buffet with just about everything you could ask for. Pool side bar that made fresh beach cocktails.

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Helpful?
Thank JOHN B
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review

Dear guest.- Thank you very much for your comments, pleased us that your stay has been a very good experience, that is what we seek with all our guests, I take this opportunity to tell you that in a few months we will be entering the next one stage of refurbishment of all rooms, once again thank you for each...

Los Angeles, United States
Reviewed 19 February 2016

I recommend this Hotel but not their food. The rooms and bathrooms were clean. Very professional and friendly staff. Right on the beach and great ocean view. The pool and lobby is very clean and updated. Don't pay extra for the Fiesta Club rooms. The quality of food at Fiesta Club is horrible.

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Helpful?
Thank REZA V
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review

Dear Guest.- Appreciate much that has been taken a little of your valuable time to answer our survey, likewise, be you sure that I shall give him the importance that it deserves its observation. Best Regards

Cuernavaca, Mexico
Reviewed 4 January 2016 via mobile

Following a very bitter experience with one of the hotels in XALAPA, I decided to check out very early (though I had a day more reserved) and did a reservation in Fiesta Americana Veracruz (about 110km from XALAPA). I was sent 5 mails confirming the reservation as there were many errors. I paid about MXN 3950 (approximately USD 240 per...

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Helpful?
Thank mail2addy
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review

Dear Guest.- I appreciate much that has taken some of your valuable time to answer our survey, also have the assurance that I will give you the importance they deserve their observations. We reiterate their significant orders and hopefully give us the opportunity to serve you in the future. Best Regards

Reviewed 29 December 2015

I could not watch the NFL games I wanted, but the hotel staff was great at trying to look for the game. Nothing much on the beach they need jet-skies, horses, anything other than just chairs for the beach.

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Helpful?
Thank B943FUmarcor
Reviewed 21 November 2015

This is a very standard hotel in terms o services. Elevators very old, floor distribution a little confusing, personnel is very friendly but the food is a little strange in terms of quality. Not the best, maybe not the worst hotel you'll find.

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Helpful?
Thank Ricardo M
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review
Google Translation

Buenos días apreciable huésped.- Nuevamente muchas gracias por darnos la oportunidad de ser su casa de trabajo y relajamiento, agradecemos...

Grapevine, United States
Reviewed 11 November 2015

This place sucks, horrible customer service. They try to charge you for everything. Elevators are from the past century. Be aware of Time-share sellers, they are like hawks since you step into the hotel. I checked out early and still get charged for the room I didn't used. Try to speak someone about it, the answer was: The manager is...

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Helpful?
1Thank Guillermo C
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review
Google Translation

Apreciable Huésped.- Le saludo desde el puerto de Veracruz y de esta su casa Fiesta Americana, agradezco el que se...

San Luis Potosi, Mexico
Reviewed 8 November 2015 via mobile

I stayed for the weekend and had a problem with my reservation (dont use the web page for reservations), at the hotel nobody was able to support me. Be careful with the charges. Hotel is old, but has a decent beach and pool. Reservations on line can not be reversed, and when calling reservations they were helpless either

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Helpful?
1Thank Arturo M
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review
Google Translation

Estimado Huésped.- Le saludo desde esta su casa Fiesta Americana Veracruz, muchas gracias por tomarse un poco de su tiempo...

Los Angeles, United States
Reviewed 5 October 2015

Excellent service and cleanliness. Best hotel in Veracruz for the price and location. It is also the best for food and accommodations. I recommend this hotel as it is close to the business center area and malls, it has a private beach front and a beautiful swimming pool area.

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Helpful?
Thank ALVARO T
Diego B, Gerente at Fiesta Americana Veracruz, responded to this review
Google Translation

Muchísimas gracias Señor Álvaro, agradecemos sus valiosos comentarios y espero que pronto nos vuelva a visitar a esta su casa...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Please be advised that from January 05th 2015, we will be working in refurbishment of some public areas to create a better experience for our guest. The hotel services will be provide normally during this process. We apologize in advance for any inconvenience that this may cause. Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacconist's, jeweler's, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms. We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service. ... more   less 

Additional Information about Fiesta Americana Veracruz

Address: Blvd Manuel Avila Camacho S/N | Fraccionamiento Costa de Oro, Veracruz 94299, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: RM382 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Veracruz 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Fiesta Americana Veracruz Hotel Veracruz
Veracruz Fiesta Americana
Hotel Style:
#1 Green Hotel in Veracruz
#2 Luxury Hotel in Veracruz
#2 Romantic Hotel in Veracruz
#3 Family Hotel in Veracruz
#4 Business Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Veracruz staff and other travellers.
8 questions
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Questions? Get answers from Fiesta Americana Veracruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach view for sure”
 of 5 bubbles cb-heir, 16 May 2016 | Read review
“Ask for a terrace, they are nice and big. 4th floor is great”
 of 5 bubbles dollye54, 4 Jun 2015 | Read review
“One with balcony”
 of 5 bubbles pedrojb271, 3 Dec 2014 | Read review
“Choose a room overlooking the gulf (aka ocean as called by the locals :)”
 of 5 bubbles AdelYoussef, 9 Nov 2014 | Read review
“Some have balconies - you have to ask at booking as i could not get one, despite sea view.”
 of 5 bubbles SB3Sailor, 5 Oct 2014 | Read review
5 of 5
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