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The Westin Lagunamar Ocean Resort Villas & Spa

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#9 of 181 Hotels in Cancun
Certificate of Excellence
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The Westin Lagunamar Ocean Resort Villas & Spa
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5,009 Reviews from our TripAdvisor Community

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Showing 4,451: English reviews
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Weston, Connecticut
Reviewed 2 days ago NEW

We spent a week in a ocean view room (building 900). The view, concierge, staff, maid service, pool, room - all great. The ocean was too rough for swimming (red flag) half the days but walking on the beach was a pleasure. The one thing that I cannot recommend, is the quality of the food. Duna Sports bar is terrible....

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Thank Euna F
Indianapolis
Reviewed 2 days ago NEWvia mobile

We had a fantastic experience at this resort. I'm a SPG Lifetime Gold, Platinum and this resort not only recognized my status but took complete care of us during our stay. We were upgraded to an Ocean View Suite, which is a gorgeous room with amazing views. We had brunch every day at the resort. It was a good value...

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1Thank TrevorYager
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

Just leaving this beautiful resort today. It was my first visit here and we loved it. Very good value for your money. Great staff. Well appointed rooms. Perfect location- across the stress from a luxury shopping center that had many good restaurants and attractions for all ages. We did s bunch if yours arranged by hotel and they were all...

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1Thank enots218
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

I write a lot of reviews. I rarely use a header that strong. It's appropriate. I'm here with a family of five and two suites. Oldest is 25 and youngest is twelve. We had some concerns about spring break and crowds. They are unfounded. Perfect beach vacation. Rooms are comfortable and modern and large. View of beach is stunning. Pool...

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2Thank ronneedham
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 days ago NEWvia mobile

I typically don't write reviews but I felt it was necessary.. the hotel was clean and the views amazing. Make sure you come to pool bar Duna, Jorge, Victor and Alex will totally take care of you. They are friendly and very nice. I was amazed out of all the people Jorge takes care of he remembers everyone's name. 100%...

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1Thank A TripAdvisor Member
Oak Ridge, New Jersey
Reviewed 3 days ago NEW

Loved everything about this property, except the service at the poolside restaurant I get you're on "Mexico time", but seriously, an hour or more to get your meal, is a bit ridiculous Our waiters were very nice, but seemed overwhelmed

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Thank Mary G
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Visited twice and it's just got better! Staff are friendly and helpful. Our room had the most amazing ocean view, who wouldn't want to wake up to white sand and turquoise sea!! The room has good self catering facilities, oven, microwave, fridge, freezer etc. There is a shop a five minute walk up the road where we bought groceries. The...

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3Thank lmarshmallow
Dalton, Massachusetts
Reviewed 4 days ago NEW

Love, love the Westin Lagunamar and can't say anything bad about it. The people, the pool, the restaurants, the location, the rooms.....all wonderful. We were in a studio (and we would have preferred the one bedroom, so my husband can get up and not disturb me at 4 o'clock in the morning), but they were totally booked. With that said,the...

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2Thank BERKSHIREBRAT
Denver, Colorado
Reviewed 4 days ago NEW

This was our third time staying at Lagunamar - what can I say - we love this place! It's great for both couples and families (we've been here as both). Rooms: they all seem to have great views, but we prefer to stay higher up to avoid some of the pool/ground-level noises when sitting on the balcony. Pools: awesome -...

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Thank infoninja2
Reviewed 5 days ago NEWvia mobile

This place is amazing! A concierge greated us, at the car, to welcome us, took us right to check-in; I've never felt so valued as a Vistana owner. Villas are beautiful, clean, and well equipped. Views are amazing!!! Marco at the the pool was the best. Food was good and reasonibly priced but would recommend spending dinners out, there is...

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2Thank Jeffry N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM921 - RM2,135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#9 Luxury Hotel in Cancun
#9 Spa Hotel in Cancun
#9 On the Beach Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
506 questions
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Chicago, Illinois
3 months ago

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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room higher than 3rd floor for a good view and no obstructions from palm trees”
 of 5 bubbles eunaf2015, 24 Mar 2017 | Read review
“All rooms have beautiful views.”
 of 5 bubbles BERKSHIREBRAT, 22 Mar 2017 | Read review
“Higher floor for better view. I could see the pool from the fourth floor, but when I sat down the view was blocked slightly by palm trees.”
 of 5 bubbles maritalbliss, 19 Mar 2017 | Read review
“Always a good view! Corner suites the best!”
 of 5 bubbles juliewP3534HV, 18 Mar 2017 | Read review
“Recommend ocean view.”
 of 5 bubbles warrenlavender714, 17 Mar 2017 | Read review
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