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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

5,583 reviews
#11 of 177 Hotels in Cancun
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Traveller (4163)
Pool & Beach (960)
Room & Suite (947)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“washer and dryer”(243 reviews)
“infinity pool”(394 reviews)
“duna sports bar”(84 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Special Offer: Sunsational Savings
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,583)Write a Review
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3,372
1,126
287
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3,372
1,126
287
114
70
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All reviewswasher and dryerinfinity poolduna sports barstudio villala isla mallfun teamstarwood ownersheavenly spafull kitchenmall across the streetsteak nightheavenly bedpersonal conciergeoutdoor mallpool conciergewater slideswim up bar
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1 - 5 of 4,969 reviews
Reviewed yesterday via mobile

My wife and I own a timeshare with Vistana. We are always excited to stay at a Westin property. We have not had the joy of staying with this property until now and they do not disappoint. Our stay was lovely, typical Westin fashion. Service...More

1  Thank Randy S
Reviewed yesterday

I like a good holiday and the place I stay is very important..so if your looking for a quiet and relaxed atmosphere..This is the place to be. Food was good and comparably priced to local restaurants off the resort. Staff was amazing ... Our grocery...More

Review collected in partnership with this hotel
Thank villeneuve14
Reviewed 3 days ago

We have been owners here for five years but this is the first time I have actually been to the property - we have always swapped before. We had a two bedroom lock-off right overlooking the ocean in the centre building on the second floor....More

Thank SaskWolfhoun
Reviewed 3 days ago

We love the Westin Lagunamar! it is out home away from home. The location is central to the hotel zone and right across the street from La Isla Mall with bars, restaurants, movies and shopping. The bus stop is right in front of the hotel...More

Review collected in partnership with this hotel
1  Thank 287lorif
Reviewed 4 days ago

We have reviewed this property on a few occasions. We had an excellent relaxing trip, that was spoilt by a few poorly trained staff.. The highlights were the spa which was outstanding in both locker room service and quality of treatment. Unfortunately they are not...More

Review collected in partnership with this hotel
Thank Baileyhey
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 3 days ago

Dear Guest: Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Beachfront
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$271 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#11 Spa Hotel in Cancun
#11 On the Beach Hotel in Cancun
#11 Luxury Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Details
Price range
US$271 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#11 Spa Hotel in Cancun
#11 On the Beach Hotel in Cancun
#11 Luxury Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4163)
Pool & Beach (960)
Room & Suite (947)
Dining (176)
Hotel & Grounds (2363)
Bathroom (80)
Family and Play Areas (23)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jennifer B
15 January 2018|
AnswerShow all 2 answers
Response from gmama19 | Reviewed this property |
I believe it does
0
Votes
starkes101
7 January 2018|
Answer
Response from Hawks57 |
How does your resort restaurants handle a severe peanut/tree nut allergy? How are the chefs and staff trained to accommodate food allergies?
0
Votes
Lala052206
5 January 2018|
AnswerShow all 2 answers
Response from Andiamo24 | Reviewed this property |
No, it is not all inclusive. However, the food at the resort restaurants is good & reasonable. In addition, there are many good restaurants nearby.
1
Vote
Room Tips
"I think all the rooms are pretty good. The smaller side of the lock off only has a queen bed, not a king."
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"Higher rooms are better"
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"We had a two bedroom lock-off with a kitchen and dining area, which was fantastically spacious for our family..."
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"Higher floors are preferable."
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