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The Westin Lagunamar Ocean Resort Villas & Spa

Travellers' Choice award winner
#12 of 181 Hotels in Cancun
GreenLeadersGold level
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4,750 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Lagunamar Ocean Resort Villas & Spa
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Showing 4,210: English reviews
Chicago, Illinois
Reviewed 3 March 2015

We spent a short 4-night stay at this great property in Cancun. The service, as usual, was excellent. During our stay I had some specific dietary needs and the staff went out of their way to accommodate them. Every room has a wonderful view and we fell asleep every night to waves crashing against the shore. Sheer bliss from our...

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Helpful?
1Thank Sande-Tony
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for coming to our beautiful resort, we are glad to know that we met your expectations and you are definitely coming back soon!! Saludos from sunny Cancun The Westin Lagunamar Management Team

Chicago, Illinois
Reviewed 2 March 2015

I spent a few days here and was pleasantly surprised with how amazing it was! The rooms were beautiful and clean, the service was fantastic, the pool was amazing! I would absolutely stay at this location again!

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2Thank jessbeldner
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for your nice review, we hope to welcome you near future to provide you with a Westin Lagunamar Experience, we are glad to know that you enjoyed our facilities and your room. Please comeback to visit us soon! Warm Regards, The Westin Lagunamar Management Team

Cleveland, Ohio
Reviewed 2 March 2015

We spent a long (family) weekend in Cancun in February and this hotel was great. We did not eat dinner there, but the breakfast, lunch bar, poolside lunch service, concierge, were all awesome. My wife and son both had hour-long massages and they said "thank you- ahhh". I was there to unplug and go para-sailing (which was AWESOME and is...

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Thank 73GaryG
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear guest, We would like to thank you for taking the time to post these amazing comments, we are glad to welcomed you and your family and reading that you enjoyed our facilities very much. Please come back soon to have another Westin Lagunamar Experience. Sincerely, The Westin Lagunamar Management Team

jennjoedel
Reviewed 2 March 2015

I started out to write this review to mention Patrice who patiently braided my hair for 3 1/2 hours but have since decided to review the entire stay at this lovely resort. First, let me say that this is a wonderful place to vacation and I really have nothing bad to say about the resort, food, staff, area, or anything...

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3Thank Jennifer D
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: Thank you so much for your review, we loved your comments and tips for the travelers. We also want to thank you for choosing Westin Lagunamar as your Caribbean gateway. We look forward to welcome you near future! Warm Regards from Cancún! The Westin Lagunamar Management Team

Ambler, Pennsylvania
Reviewed 28 February 2015

We recently spent two months at The Westin Laguna Mar in Cancun. Two months you say? We have been guests there since it opened and gradually led up to a two month stay. While some seniors go to Florida for the northern winter months, we go to Cancun. We have the one bedroom villa replete with a luxurious bathroom, fully...

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4Thank Arnold B
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, It means a lot to us to read this nice review, thank you for posting your comments about the great stay that you recent had with us. It is true that Cancún is Paradise but the people and our associates are always happy to welcome you and willing to give you the best vacation ever! Thank your loyalty....

New York
Reviewed 28 February 2015

We stayed at the Westin 2/20-2/26/15. I totally agree with all the great things previous reviewers said about the Westin. In particular the pools are amazing - gigantic, heated and absolutely delightful. Loved the hot tubs. Plenty of lounges to spare. Really enjoyed the one-bedroom villa which was tastefully decorated and very comfortable. Oceana restaurant was fine and a decent...

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Thank gngal
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our resort. It is very important to us that you take home memories that you will never forget. We appreciate your comments about our infinity pools and Villas and we feel that our mission is accomplished, exceeding your expectations and giving you the refreshing experience you deserve....

Hartford, Connecticut
Reviewed 28 February 2015

First off let me say I am not a time share owner. I am a SPG Lifetime Platinum Member. We stayed here in January 2015 for 4 nights and I did not write a review I really didnt think I could add anymore than was already said. We came back for another 7 nights in February 2015(last week). We love...

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2Thank luv2vacation
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We loved your comment, thank you for taking the time to post it. That´s all our guests need to know to have a special stay with us and to enjoy the Westin Lagunamar Experience; it makes us happy serve and pamper our guests. We are looking forward to welcome you back near future. Warm Regards, The Westin Lagunamar...

Oxford, Connecticut
Reviewed 28 February 2015

We are Platinum Elite SPG members and we consider ourselves well traveled. In my experience Lugunamar is the very best there is in every category of service from check in to check out. Located in the heart of the resort and hotel district the Westin Lagunamar is literally within walking distance of a full range of good to great restaurants...

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1Thank peter m
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, On behalf the entire staff that collaborates in our resort, we would like to thank you for posting this nice review. Thank you for your loyalty. It is a pleasure to welcome you each time you return to our spectacular Westin Lagunamar, you home away from home! Looking forward to welcome you back soon! Sincerely, The Westin Management...

Massapequa Park, New York
Reviewed 27 February 2015

Once again, Westin does not disappoint. We are Starwood owners and love the Westin Lagunamar. The rooms are spacious and well appointed. We were in building #5 and the view was of the pool and the spectacular Caribbean Sea. The water color is indescribable. The pictures don't even do it justice. had a 2 BR lock unit. Full kitchen and...

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1Thank DaynaB
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, It means a lot to us to read this nice review, thank you for posting your comments about the great stay that you recent had with us. It is true that Cancún is Paradise and our associates are always happy to welcome you and willing to give you the best vacation ever! Thank you for being a loyal...

Andover, Massachusetts
Reviewed 27 February 2015

we have been coming to this resort for 5 years and although we never thought it could get better it does. Excellent is the only word to describe the entire resort and its staff. The rooms are beautiful the grounds are beautiful and both are immaculately clean and well kept. They have a great DAILY activity program for all ages...

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Helpful?
Thank joanne t
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, On behalf the entire staff that collaborates in our resort, we would like to thank you for posting this nice review. Thank you for your loyalty. It is a pleasure to welcome you each time you return to our spectacular Westin Lagunamar, you home away from home! Looking forward to welcome you back soon! Sincerely, The Westin Management...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM988 - RM1,981 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#12 Spa Hotel in Cancun
#12 On the Beach Hotel in Cancun
#12 Family Hotel in Cancun
#12 Luxury Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
426 questions
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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better for those amazing views”
 of 5 bubbles YYC_Gerry, 8 Dec 2016 | Read review
“Ask for a room in the main building.”
 of 5 bubbles JCTRAVELMAN, 7 Dec 2016 | Read review
“I asked for higher floors for the ocean view.”
 of 5 bubbles dif289, 5 Dec 2016 | Read review
“Bilding 9 or 11”
 of 5 bubbles travelleruk27, 5 Dec 2016 | Read review
“There is not a bad room at Lagunamar. All rooms have sea views.”
  • Marco & Webster are the best! But so is the view from the room
 of 5 bubbles lmp40, 5 Dec 2016 | Read review
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