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The Ritz-Carlton, Cancun

AMOMAUS$389*
View Deal
#6 of 182 Hotels in Cancun
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$557*
US$389*
US$417*
US$417*
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The Ritz-Carlton, Cancun
The Ritz-Carlton, Cancun
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2,599 Reviews from our TripAdvisor Community

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Showing 2,294: English reviews
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Roseville, California
Reviewed yesterday NEW

The Ritz-Carlton was great - impeccable service, as expected. The pools were great as was the beach access. The breakfast buffet was to die for. From photos, I thought the property was larger, but it's fairly compact. It's mostly rooms, not much shopping to do, and I only ate at the restaurant downstairs where the breakfast buffet is as well...

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1Thank amy4773
Tulsa, Oklahoma
Reviewed 2 days ago NEW

The Ritz Cancun is a beautiful property. The interior of the hotel is your typical old world Ritz Carlton decor. The rooms are beautiful and spacious the beach is well kept, service was excellent. We only ate at one of the restaurants (buffet for breakfast and table service for lunch) the food was really good and seafood was fresh! The...

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1Thank Whitney B
Lafayette, United States
Reviewed 2 days ago NEW

What a relaxing stay. Beautiful setting. Terrific Spa - I visited the spa twice because it was so great - go early to spend time in the spa facilities. Sea Food Grill night is terrific, octopus was the best I have had and we travel often. Service is amazing. Cabanas are a window to paradise - worth the money and...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank karig674
Raleigh, North Carolina
Reviewed 3 days ago NEW

Fantastic service in luxurious surroundings along a beautiful beach location. The staff provides outstanding hospitality. Perfect family vacation hotel. Make sure to enjoy an amazing dinner at Fantino.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank stevendU4496JR
Reviewed 3 days ago NEW

The service is fantastic! We loved the beach and the property. The room was large, well decorated and had a fabulous ocean view. The restaurants had great service and the food was better than I expected. It is truly a wonderful place to stay.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank I4513IYcindyr
St. Joseph, MI, United States
Reviewed 3 days ago NEW

The hotel was first and the service is outstanding. After meeting you once they always address you by name. I would highly recommend this property, great amenities, view and awesome customer service. I will return!

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Catherine A
Roswell, United States
Reviewed 3 days ago NEW

One of the best hotels to stay at in Cancun due to their customer service. Their staff goes above and beyond making you feel welcome! Amazing service as well as facility. Beautiful granite floors, very comfortable beds and pillows.....you won't be disappointed!

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank jessicacN5096VI
Ogden, United States
Reviewed 3 days ago NEW

Very comfortable and friendly staff. The staff gave really good recommendations on some restaurants that we were looking for. We were always able to find a lounge chair and the umbrellas are nice to have. The beach crew were very helpful and were very tentative to our needs. The banquet staff were great and very friendly. I got to know...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank oliverbU8530RK
Cancun, Mexico
Reviewed 3 days ago NEW

I loved my experience and plan to revisit. The food was excellent and delicious. The beach and the cabana was an experience that you should not miss. The room was spacious and very clean and luxurious. Overall experience was excellent. I enjoyed my stay at the Ritz Carlton and I definitely planning on going back.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank kismetm2017
lafayettte, United States
Reviewed 3 days ago NEW

The hotel and the facility as a whole was beautiful. Very enjoyable and relaxing. The pool and beach areas were immaculate and the service was incredible!! I hope to return to this location next year because it made that strong of an impression on me and my constituents.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank V5234EYwayneh

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more   less 

Additional Information about The Ritz-Carlton, Cancun

Address: Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,225 - RM4,201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Cancun 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Marriott, Hotwire, TravelUp, HotelsClick, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Cancun Hotel Cancun
Cancun Ritz Carlton
Ritz Cancun
Hotel Style:
#6 On the Beach Hotel in Cancun
#6 Spa Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 Top resorts Hotel in Cancun
#9 Romantic Hotel in Cancun
#9 Family Hotel in Cancun
#21 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Cancun staff and other travellers.
98 questions
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Questions? Get answers from The Ritz-Carlton, Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just everything is ideal”
lwindrow, 20 Apr 2017 | Read review
“We had a junior suite for 3 and we loved it.”
DeniseLaw, 16 Apr 2017 | Read review
“All rooms are absolutely fabulous! Great views, and very spacious!”
OrlandoEnthusiast, 11 Apr 2017 | Read review
“Amazing ocean views”
wilrileyjr, 4 Apr 2017 | Read review
“Ground floor was quiet! Great soundproofing on the doors.”
MegG960, 4 Apr 2017 | Read review
5 of 5
AMOMA
US$389* /night
View Deal
Booking.comUS$417
TravelocityUS$417
travelup.comUS$557
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*Disclaimer
Prices are for 1 room, 2 adults
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