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    08/10/2017 09/10/2017
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      The Ritz-Carlton, Cancun

      2,895 Reviews
      #5 of 176 Hotels in Cancun
      Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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      08/10/2017 09/10/2017
      US$337
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      US$337
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      US$337
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      Hotels.comUS$337
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      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (2,318)
      Full view
      Certificate of Excellence
      Traveller (1901)
      Room & Suite (466)
      Pool & Beach (351)
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      Overview
      4.5
      2,895 reviews
      • Excellent78%
      • Very good15%
      • Average4%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “club level” (369 reviews)
      “club grill” (156 reviews)
      “culinary center” (53 reviews)
      Free Wifi
      Parking
      Breakfast Buffet
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Tennis Court
      Kids Club
      Butler Service
      Housekeeping
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from The Ritz-Carlton, Cancun
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      Rooms
      8 Oct9 Oct
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,895)
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      1 - 5 of 2,553 reviews

      Reviewed 2 days ago via mobile
      Wow!

      Everything you expect the Ritz to be! My husband and I enjoyed beautiful scenery, gracious service, excellent food and drinks, 2 private beachside yoga classes and an amazing 80 minute couples massage. One of the most relaxing and memorable vacations we have ever taken!

      1  Thank Carolyn B
      Reviewed 3 days ago
      Police corruot

      Be aware don't get rental car. Us hotel shuttle only Hotel and time of year was wonderful. Weather couldn't be any better.. Service at the pool was best u could get but considering only about 20 percent occupied

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank janet y
      Reviewed 3 days ago via mobile
      Perfection in low season

      Four generations of my family met here from all over the US (CA, NYC, OH &FL) for our annual vacation. It was amazing. My first experience at the Ritz and I've never been treated better! We got a great deal through Marriott Vacations since it...More

      2  Thank Haikuist
      Reviewed 3 days ago
      Would Not Stay Here Again ...

      Writing this review from room 5031. There has been a super-loud continuous banging since we arrived yesterday ... into the night and started again first thing this morning. Complained to the staff, but nothing was done. Unbearable! I wish I could post a sound-clip of...More

      1  Thank pwfletcher
      Reviewed 5 days ago
      Ritz-Carleton Cancun Perfect!

      The Ritz Carlton is the best hotel in all of Cancun. Fantino is a dining experience that should not be missed by the sophisticated traveler. Every staff nemember was gracious and competent. The Lobby bar offered an elegant respite from the day.

      Review collected in partnership with The Ritz-Carlton Hotel Company
      1  Thank Roland J
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Bar/Lounge
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Business Centre with Internet Access
      • Room Service
      • Children Activities (Kid / Family Friendly)
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Breakfast Available
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      • Heated pool
      • Outdoor pool
      Details
      • Price range
      • US$256 - US$961 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #5 Top resorts Hotel in Cancun
      • #5 On the Beach Hotel in Cancun
      • #5 Luxury Hotel in Cancun
      • #5 Spa Hotel in Cancun
      • #9 Family Hotel in Cancun
      • #9 Romantic Hotel in Cancun
      • #20 Business Hotel in Cancun
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 363
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, TravelUp, Travelocity, Booking.com, Hotels.com, Orbitz, Marriott, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Cancun
      • Also Known As
      • Ritz-Carlton Cancun Hotel Cancun ,
      • Cancun Ritz Carlton ,
      • Ritz Cancun
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      All photos (2,318)
      Full view
      Traveller (1901)
      Room & Suite (466)
      Pool & Beach (351)
      Dining (214)
      Hotel & Grounds (1198)
      Bathroom (24)
      Family and Play Areas (6)
      Business Centre & Event Rooms (3)
      Nearby
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      Ask a question
      Questions & Answers
      See all 122 questions
      ksheinin
      15 September 2017|
      AnswerShow all 3 answers
      Response from Jolie99 | Reviewed this property |
      Hi! I didn't go to the beach much - only once. We like the pool better. It seemed slightly choppy.
      0
      Votes
      Room Tips
      "HIgher floors facing the ocean are the best but all rooms have a view of the ocean."
      Read review
      "Ocean View and Ocean Front not the same - full facing vs 90 degrees"
      Read review
      "Few rooms are larger then others in the same category. Ask for the larger room."
      Read review
      "Ocean front, not ocean view is what you want."
      Read review
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