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      The Ritz-Carlton, Cancun

      2,769 Reviews
      #3 of 175 Hotels in Cancun
      Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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      30/07/2017 31/07/2017
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      US$308US$537
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      Hotels.comUS$477
      Booking.comUS$537
      Expedia.comUS$477
      Orbitz.comUS$477
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      All photos (2,210)
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      Certificate of Excellence
      Traveller (1793)
      Room & Suite (463)
      Pool & Beach (335)
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      Overview
      4.5
      2,769 reviews
      • Excellent78%
      • Very good15%
      • Average4%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “club level” (360 reviews)
      “club grill” (154 reviews)
      “culinary center” (51 reviews)
      Free Wifi
      Parking
      Breakfast Buffet
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Tennis Court
      Butler Service
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from The Ritz-Carlton, Cancun
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      Rooms
      30 Jul31 Jul
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,769)
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      1 - 5 of 2,447 reviews

      Reviewed yesterday
      Wasn't Impressed But I was..

      No this isn't going to be bashing because this hotel, staff, and rooms where amazing. Just a few things got to me while my stay at this lavash hotel, Wifi...I paid a lot of money to stay at this hotel so you would think wifi...More

      2  Thank MrPaddy
      Reviewed yesterday
      Excellent, highly recommended.

      I have been in several hotels, but this one was without any doubts one of the best service that I have ever received, the executive lunch has a great variety for breakfast, a great selection of spirits, and the people is so nice and educated....More

      Thank cahy b
      Reviewed yesterday
      Best hotel in Cancun!

      My stay at the Ritz Carlton in Cancun was exceptional. I highly recommend this hotel. Best hotel in Cancun. Everyone at the Ritz, goes above and beyond to meet your needs. Very professional and friendly staff.

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank 910adrianv
      Reviewed 3 days ago
      The Perfect High-end Hotel in the Cancun Hotel Zone

      My wife and I were visiting the hotel for our 14th Anniversary, and were blown away by the hotel, its staff and the service. We have been to Cancun over 20 times before, and have stayed at many Ritz Carlton hotels, but this has become...More

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank lawrencec59
      Reviewed 5 days ago
      Beautiful beach with amazing service

      This hotel has very comfortable rooms with amazing service. We started our trip with a day on the beach in one of the cabanas and had such an amazing time we canceled our other plans and spent the entirety of our time at the Ritz...More

      Thank Crystal S
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Bar/Lounge
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Business Centre with Internet Access
      • Room Service
      • Children Activities (Kid / Family Friendly)
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Breakfast Available
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      Details
      • Price range
      • US$253 - US$939 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #3 On the Beach Hotel in Cancun
      • #3 Spa Hotel in Cancun
      • #3 Top resorts Hotel in Cancun
      • #3 Luxury Hotel in Cancun
      • #9 Family Hotel in Cancun
      • #9 Romantic Hotel in Cancun
      • #21 Business Hotel in Cancun
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 363
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Ctrip TA, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Cancun
      • Also Known As
      • Ritz-Carlton Cancun Hotel Cancun ,
      • Cancun Ritz Carlton ,
      • Ritz Cancun
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      All photos (2,210)
      Full view
      Traveller (1793)
      Room & Suite (463)
      Pool & Beach (335)
      Dining (212)
      Hotel & Grounds (1112)
      Bathroom (24)
      Family and Play Areas (6)
      Business Centre & Event Rooms (2)
      Nearby
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      Ask a question
      Questions & Answers
      See all 112 questions
      nr_clark
      18 July 2017|
      Answer
      Response from Crystal S | Reviewed this property |
      With the cabana you get chips and salsa, a fruit plate, 2 waters, popsicles, a waiter, some one who is refreshing the towels in the cabana, shade, a few beach chairs and a hammock :)
      0
      Votes
      Room Tips
      "Ever room has a ocean view, the higher the better."
      Read review
      "Look for the ones with sea view, you would not be dissapointed"
      Read review
      "Club level is worth every penny!"
      Read review
      "All the rooms are ocean facing, but you have to add more if you want your window to exactly face the ocean..."
      Read review
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