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28/01/2018 29/01/2018
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
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    28/01/2018 29/01/2018
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    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$685/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$519
    US$519
    US$519
    Traveller (2024)
    Room & Suite (488)
    Pool & Beach (363)
    Overview
    • Excellent79%
    • Very good14%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (383 reviews)
    “club grill” (161 reviews)
    “culinary center” (57 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,072)
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    951 - 955 of 2,705 reviews

    Reviewed 1 May 2016

    We had a wonderful experience!! The hotel is so beautiful and the staff is the most amazing group of people we have ever encountered in a hotel. We were treated perfectly and personally. We were celebrating our honeymoon and my husbands birthday and the staff...More

    2  Thank emma15g
    Reviewed 28 April 2016

    I walked the entire beach, hotels near here are going to have a nicer beach area, they don't drop off as much as they do more on the south end. They also keep if very clean, there seem to be lots of washed up seaweed...More

    2  Thank ebartlett
    Reviewed 26 April 2016 via mobile

    February 12-17 2016 The Ritz Cancun is beautiful, huge, clean, modern will well kept grounds and a semi decent part of the private beach (not the greatest beach area if that's your thing) the property had 2 pools a large pool and then a smaller...More

    5  Thank Courtney R
    Reviewed 26 April 2016

    After numerous trips to Cancun while staying at The Ritz Carlton every single time, I wanted to rely our experiences. We usually travel there for our anniversary (40 years now) as well as my wife's birthday. All of the restaurants serve fantastic fare, the pools...More

    1  Thank Jason P. G
    Reviewed 25 April 2016 via mobile

    Thanks to the Ritz for celebrating our 15 th wedding anniversary there! A special shout out to Miguel at the concierge desk who set me up for a LOVELY anniversary in our room! Spectacular service - old world elegance and newly redone rooms each with...More

    3  Thank Carolyn S
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$307 - US$1,024 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Top resorts Hotel in Cancun
    • #3 Luxury Hotel in Cancun
    • #7 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelUp, Hotels.com, HotelPower, Travelocity, Orbitz, getaroom.com, Hotwire, Cancelon and Evoline ltd so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
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    Traveller (2024)
    Room & Suite (488)
    Pool & Beach (363)
    Dining (238)
    Hotel & Grounds (1261)
    Bathroom (25)
    Family and Play Areas (7)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Mollycfries
    4 January 2018|
    Answer
    Response from Kelly G | Reviewed this property |
    Its The Ritz - no property has a better spa. Just saying.
    0
    Votes
    Mollycfries
    4 January 2018|
    AnswerShow all 2 answers
    Response from Cmehr | Reviewed this property |
    I had a 90 minute massage and I am a massage therapist and its the best I have ever had. I did not use the steam room but after my massage they led me to a quiet area where I settled in a lounge chair and they brought me a... More
    0
    Votes
    sacasey
    31 December 2017|
    Answer
    Response from Cmehr | Reviewed this property |
    The hotel has an elevator to the bottom floor that will take you to the swimming pool. From that level you have to use stairs to the beach.
    1
    Vote
    Room Tips
    "Be respectful, polite and kind to all the staff... it goes a long way"
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    "If you really want to splurge, then go for an ocean front suite. Directly over the ocean and you can sleep..."
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    "Ocean View"
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    "Ocean view amazing"
    Read review
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