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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,911 Reviews from our TripAdvisor Community

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Showing 2,402: English reviews
Vancouver, Canada
Reviewed yesterday NEW

Like most senior travelers, we look for vacation destinations that are in known safe countries, well reviewed on TripAdvisor and close to local areas so we can get out and about to experience the country if possible. The Hyatt-Ziva is all the above and more, read on... We just returned a couple weeks from our 8 day vacation a Hyatt-Ziva...

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Thank Bernie H
Los Angeles, California
Reviewed yesterday NEW

Check in was very slow. Walked straight to a waiting front desk staff member with no wait. However it took almost 20 minutes to check in. The king room I booked was not available at check in. I was told the next day that one would be available. It was not. They kept trying to upscale me to another category...

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Thank ReeReeB
Saint Charles, Missouri
Reviewed yesterday NEWvia mobile

I went to Hyatt Ziva on a day pass because my flight home had been cancelled and i had already checked out of my hotel. It was a relaxing day after the stress of the morning's flight cancellation. The food was great, especially the shakes from Pasteles. What really made the day enjoyable though was the entertainment staff. They were...

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Thank KimberlyP1217
Hobe Sound, Florida
Reviewed yesterday NEW

As expected Hyatt hit a HR. Hotel in excellent condition. The staff was excellent friendly always smiling,. Plenty of choices for food & drinks staff constantly providing excellent service without exception. I just came back to staying at Hyatt hotels last year & plan to continue to use Hyatt. This is why when I travel Hyatt is my first choice.

Review collected in partnership with Hyatt Hotels
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Thank vincenz0iii
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Amazing hotel. Absolutely beautiful. Food is excellent. Had 2 massages, facials and reflexology. Elizabeth, Lidi and Nora were awesome. Great atmosphere, numerous restaurants, right in town. Friendliest people, wonderful for kids, we will be back!!!

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Thank A TripAdvisor Member
Reviewed yesterday NEWvia mobile

Hyatt Ziva Cancun exelent Resort. Good sevice and very friendly staff. Zen Spa exelent Ibraham give us very good service at spa .moongate Thai food and Sevice was so good. Alfredo server was exelent he has recommended vegetable green curry and pad Thai .Habanaro Maxican was so good.

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Thank Sejal V
Wellington, Florida
Reviewed yesterday NEW

The Hyatt Ziva Cancun is probably one of the nicest properties I've had the pleasure to stay. The location was outstanding. The ocean views remarkable.The rooms were large and well kept. Very clean. The amenities and activities excellent. Our building was the 5 story building next to the dolphin pool. There were multiple buildings. The property was 5 star, as...

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Thank John S
Reviewed yesterday NEWvia mobile

We visited this resort for 12 days in June and had a great time. The rooms are spacious, clean, with modern decor and panoramic views of the beautiful turquoise ocean. Food is amazing on all the restaurants we tried, with plenty of healthy options and the staff go out of their way to accommodate all your needs or requests. My...

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Thank Moni113
Syracuse, New York
Reviewed yesterday NEW

Wonderful experience for our family. We didn't want to leave. Everyone was so friendly and accommodating. Beautiful pools and outdoor sitting areas, fire pits and beach. Dolphins right on our premises!! Loved the interaction with staff and dolphins. We didn't want to leave. We will definitely be returning there!!

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Thank Jamie A
Prescott Valley
Reviewed yesterday NEW

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1Thank Thomas F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,511 - RM3,600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Luxury Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
577 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Turquoize Tower if your budget allows. The rooms are really awesome.”
 of 5 bubbles BernieH733, 18 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles J5527GHjohns, 18 Feb 2017 | Read review
“We enjoyed the Club Corner Suite!”
 of 5 bubbles TexasSunshine, 16 Feb 2017 | Read review
“Resort view is the best. Great view and less windy. Def do a spa service. Nora was great. All of us were pleased with services.”
 of 5 bubbles pmftaboada, 16 Feb 2017 | Read review
“Both beaches are great, so take turns on both sides of the Point. Would recommend staying at Turquoize”
 of 5 bubbles lendegrado, 16 Feb 2017 | Read review
5 of 5