We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Ziva Cancun

Visit hotel website
Traveller (8245)
Pool & Beach (1488)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
Read more
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Contact
Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel zone, Cancun 77500 Mexico
Getting there
Cancun Airport17 km
Cozumel Airport72 km
See all nearby hotels
7,495Reviews
8,948Photos
1,200Q+A
100Room tips
Traveller rating
  • 6,046
  • 941
  • 273
  • 115
  • 124
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Beautiful resort, service was the best! Beaches and pools are the best! Food was great, very clean resort! We had an exceptional experience! We stayed in the adults only Tourqouse Tower our room was fabulous! Personal butlers were excellent!
Read more
Review collected in partnership with Hyatt Hotels
+4
Hotel's Favourite
What an experience we had at Hyatt Ziva Cancun. Just came back and will go back again in a minute. Everything was top notch. Beautiful, Earthy, modern yet comfortable design, the most comfortable beds and rooms, delicious food, clean beach, great staff and can't even find one
Read more
Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun
Responded 1 Aug 2018
Dear Lilit_LA, Thank you for choosing Hyatt Ziva Cancun as host for your family vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us to live the best vacation on the Caribbean Sea. We are delighted to know our privileged location, endless room facilities, excellent food quality impeccable service exceeded your expectations; we are proudly pioneers in the evolution of All-Inclusive family friendly programs, always creating memorable moments where guests of all ages can delight in fun at one of the most sought-after locations in Cancun's destination. On behalf of all Hyatt Ziva Cancun associates and myself we genuinely hope to have the opportunity of welcome you again soon. Sincerely, with a Service from the Heart. Alexandre de Brouwer General Manager
Read more
+23
We absolutely loved Hyatt Ziva Cancun! We stayed in the Turquoize (Adult Only) section with Club Privileges. It was one of our very favorite All Inclusive Properties!!! Beautiful, modern, clean resort with the best location in Cancun! Amazing property has 2 different beaches
Read more
Hubby and I stayed at Hyatt Ziva for the first time just a few weeks ago to celebrate his retirement and our anniversary. We stayed in the Turquoise Tower - TOTALLY amazing. Our butlers Ulises and Eduardo were amazing. They decorated our room and surprised us with champagne and
Read more
The resort is the best 5-star all inclusive resort I have ever been to. It may have a lower rating than 5 but I give it 5 stars. They have 5 star customer service; 5 star pools; 5 star beach front; 5 star number of restaurants, coffee shops, and dessert places on the resort that
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
view from balcony
view from balcony
Complimentary for our anniversary
PreviousNext
123456217
I travel solo and for only 1 or 2 DAYS... my rates generally run around the $300-320 per day at the Club Level. I too am a bit surprised by the length- 1-2 weeks & longer, people stay with multiple rooms / family members. I do see that some book thru travel agents and I would assume they get a reduced rate. Otherwise, perhaps some view this as a once a year splurge vacation ??
0 votes
Show all answers
PreviousNext
123456240
"Adults section was worth the extra money"
"All of the views are stunning as the water surrounds the property on three sides."
"Oceanfront is essential! Club lounge is nothing special, but the rapid private check-in service is worth it to avoid otherwise long lines."
"All rooms will have a lovely view! Amazing unique location."
"The turquoise tower is more expensive but WORTH IT"
PreviousNext
12345620
PRICE RANGE
US$396 - US$1,477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams cancun resort & spadreams hotel cancundreams cancun hotelcamino real cancundreams cancun mexicocancun dream resortdreams resort spa cancuncancun dreams hoteldreams resort cancun mexico
FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
547
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing