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Hyatt Ziva Cancun

6.5 km from Cancun centre
  • Free Wifi
  • Pool
  • Room Service
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
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Savings Of Up to 50%!
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2,916 Reviews from our TripAdvisor Community

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Showing 2,407: English reviews
Peoria, Illinois
Reviewed yesterday NEW

Just returned from a trip to Cancun, and stayed in the Turquoize Tower at Hyatt Ziva. From Day 1, it was fantastic. The rooms are large and modern with dual vanities and a huge rainfall shower. The food was the best we've had at an All-Inclusive...and any resort for that matter. Even the buffet (El Mercado) was delicious...best seared scallops...

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Helpful?
Thank Diana H
Pickrell, Nebraska
Reviewed yesterday NEW

This vacation was the best. Great activities, great food and great staff. It was a dream vacation for us. The all inclusive vacation is the only way to go. All staff was very friendly and helpful. Irma was our pool waitress and she was wonderful. Isabella was also sweet. Great time. Can't wait to come back.

Review collected in partnership with Hyatt Hotels
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Thank kurtdeanw
Berlin, Germany
Reviewed yesterday NEWvia mobile

I really appreciate even now their surprise gift in congratulatory commemoration of our 10th wedding anniversary. And My husband and I enjoyed very much having meals at the buffet restaurant and eating desserts. The hotel kept their facilities and buildings neat and clean. In addition, we were allowed to get enough towels and plenty of cold drinks at the beautiful...

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1Thank Izabell L
Reviewed yesterday NEW

WOW! Got married there 10 years ago when it was Dreams Cancun. What a different place now. So much bigger and better. The quality of staff was amazing. Every restaurant was great, French was the best food. Trade winds for breakfast is a hidden spot, Genaro Gomez was our waiter and was the best. Raul at the main swim up...

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Thank ervin o
New York City, New York
Reviewed yesterday NEW

We stayed at Turquoize Tower on the 10th floor. Incredible view and gorgeous room. 5 star amenities. The staff at the tower was very attentive but definitely need to work on their communication. It seemed like everyone was always on a different page and we would get different answers when we would ask questions from different butlers or staff members,...

Review collected in partnership with Hyatt Hotels
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Thank Ivan M
Vancouver, Canada
Reviewed 2 days ago NEW

Like most senior travelers, we look for vacation destinations that are in known safe countries, well reviewed on TripAdvisor and close to local areas so we can get out and about to experience the country if possible. The Hyatt-Ziva is all the above and more, read on... We just returned a couple weeks from our 8 day vacation a Hyatt-Ziva...

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1Thank Bernie H
Los Angeles, California
Reviewed 2 days ago NEW

Check in was very slow. Walked straight to a waiting front desk staff member with no wait. However it took almost 20 minutes to check in. The king room I booked was not available at check in. I was told the next day that one would be available. It was not. They kept trying to upscale me to another category...

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1Thank ReeReeB
Saint Charles, Missouri
Reviewed 2 days ago NEWvia mobile

I went to Hyatt Ziva on a day pass because my flight home had been cancelled and i had already checked out of my hotel. It was a relaxing day after the stress of the morning's flight cancellation. The food was great, especially the shakes from Pasteles. What really made the day enjoyable though was the entertainment staff. They were...

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Thank KimberlyP1217
Hobe Sound, Florida
Reviewed 2 days ago NEW

As expected Hyatt hit a HR. Hotel in excellent condition. The staff was excellent friendly always smiling,. Plenty of choices for food & drinks staff constantly providing excellent service without exception. I just came back to staying at Hyatt hotels last year & plan to continue to use Hyatt. This is why when I travel Hyatt is my first choice.

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Thank vincenz0iii
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Amazing hotel. Absolutely beautiful. Food is excellent. Had 2 massages, facials and reflexology. Elizabeth, Lidi and Nora were awesome. Great atmosphere, numerous restaurants, right in town. Friendliest people, wonderful for kids, we will be back!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,511 - RM3,600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Spa Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
579 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has the best views of beach!”
 of 5 bubbles ervino972, 19 Feb 2017 | Read review
“Go for the Turquoize Tower if your budget allows. The rooms are really awesome.”
 of 5 bubbles BernieH733, 18 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles J5527GHjohns, 18 Feb 2017 | Read review
“We enjoyed the Club Corner Suite!”
 of 5 bubbles TexasSunshine, 16 Feb 2017 | Read review
“Resort view is the best. Great view and less windy. Def do a spa service. Nora was great. All of us were pleased with services.”
 of 5 bubbles pmftaboada, 16 Feb 2017 | Read review
5 of 5