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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,612 Reviews from our TripAdvisor Community

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Showing 2,162: English reviews
Van Wert, Ohio
Reviewed yesterday NEW

My husband and myself, my parents, and 3 of our closest friends planned a trip to Cancun in 2016 and decided on Hyatt Ziva because of the newness and location! Unfortunately, my husband had something come up at work and could not go. Luckily, one of my girlfriends was free to come along and take over his all inclusive! EVERYONE...

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Thank tara r
A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

Fantastic food and very attentive! Our Chef Jonathan this evening was friendly, welcoming and prepared us a very delicious meal! Antelmo & Jesus were both very friendly too! Would highly recommend The teppanyaki here 👌Thank you.

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Thank A TripAdvisor Member
Reviewed yesterday NEW

This was a family Trip with my wife and my two adult children. Our friends also met us there and we had the time of our lives. The place is immaculate, food is great and service is top shelf. Oscar our pool drink waiter was the talk of the trip. Our drink glasses were always full and he was very...

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Thank Wade E
Murfreesboro, TN
Reviewed yesterday NEW

Spent a 5 day weekend here with my husband and 2 children, ages 17 and 21. I found this to be a very nice hotel, the view upon entering is stunning. The bar service is frequent and the drinks are as strong as you want them to be. I felt the food was good for an all inclusive, especially enjoyed...

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Thank cooljul
Dallas, Tx
Reviewed yesterday NEW

Our company has been taking a yearly company trip to Cancun for the past 11-12 years and has stayed at many wonderful resorts. Hyatt Ziva has been voted the best of the best by our staff. Hyatt Ziva is in a fantastic location for those that want to walk to the mercado and clubs, and is big enough for those...

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Thank ACB88
Ottawa, Canada
Reviewed yesterday NEW

My wife and i spent 2 nights at the Hyatt Ziva in December 2016. We weren't sure what to expect but had read some great reviews so we were excited to try it out Rooms were beautiful and amenities were great. I was very happy that the hotel wasn't too large where it took along time to walk from the...

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Thank L5634KHali
Rockford, Illinois
Reviewed yesterday NEW

My husband and I just got back from our honeymoon yesterday, and we're ready to go back! Wonderful food, amazing staff and service, beautiful room and a quiet beach! After a lot of research, we chose the Hyatt Zilara because it was adults only, all inclusive, and the location was perfect... A 10 minute walk to downtown Cancun, and a...

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Thank rfiorenza
Colorado
Reviewed yesterday NEW

We spent 3 nights at the Hyatt Ziva Cancun and had a wonderful experience! Rooms are clean and modern, beaches are clean, food was lovely (I think we enjoyed Moongate the most, and of course the bars!). Rubelsi, our waiter on the beach was outstanding! All of the staff were so kind and welcoming. In fact, we will be back...

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Thank gymcoach303
Reviewed yesterday NEW

This hotel is awesome! Everything you need in one place!! We arrived to find the resort exactly as pictured online. The staff was wonderful from the start from the Host/Hostess greeting at check-in with delicious Blue Coconut Water to the Bellhop, Roberto, who was very informative and courteous. Each and every each and every waiter/waitress at all of the restaurants...

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Thank Kyna D
New York City, New York
Reviewed 2 days ago NEW

I decided to surprise my wife on a weekend getaway coming from work related trip from Cuba. !!! Trust me visit another resort, my recommendation would be to go stay at Paradisus Playa del Carmen La Perla - Better Quality of Service and Food !!! I am writing this post after making several attempts to get in touch with the...

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4Thank AdnanSamia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,604 - RM3,602 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
541 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like Dolphins stay in tower 2 ....Adults only.... stay in the Big tower. Alll rooms are pretty much Ocean View!”
 of 5 bubbles wadee2017, 17 Jan 2017 | Read review
“Stay in the club bldg or adult bldg if possible. Wouldnt do Dolphin view rooms and about 6 ocean view rooms look into a Mayan ruin.”
  • Swim up rooms
 of 5 bubbles ACB88, 17 Jan 2017 | Read review
“5th floor was the perfect height for the ocean view”
 of 5 bubbles rfiorenza, 17 Jan 2017 | Read review
“If you have more than 2 people in your room get the 2 beds, the sofa bed was very uncomfortable.”
 of 5 bubbles NJTraveler82011, 15 Jan 2017 | Read review
“Ocean views that will not disappoint!”
 of 5 bubbles 16qianab, 12 Jan 2017 | Read review
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