We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    Save
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$521
          US$398
          Great Deal
          US$437
          US$521
          Traveller (3764)
          Pool & Beach (920)
          Room & Suite (565)
          Hyatt Zilara Cancun
          5,404 reviews
          #5 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,936 reviews
          #8 of 181 hotels in Cancun
           
          Le Blanc Spa Resort
          5,714 reviews
          #1 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,822 reviews
          #6 of 181 hotels in Cancun
           
          Overview
          • Excellent78%
          • Very good14%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “el mercado” (160 reviews)
          “la bastille” (130 reviews)
          “club tower” (99 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Laundry Service
          Rooftop Terrace
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Hyatt Zilara Cancun
          5,404 reviews
          #5 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,936 reviews
          #8 of 181 hotels in Cancun
           
          Le Blanc Spa Resort
          5,714 reviews
          #1 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,822 reviews
          #6 of 181 hotels in Cancun
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$398.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "09a863ae7b7748f3b2f94751ca2863aa", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152887,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"09a863ae7b7748f3b2f94751ca2863aa","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":521,"lowestMetaPrice":398,"additionalPartner":false,"highestMetaPriceDisplay":521,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":521,"lowestMetaPrice":398,"highestMetaPriceDisplay":521,"hotelName":"Hyatt Ziva Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA5YTg2M2FlN2I3NzQ4ZjNiMmY5NDc1MWNhMjg2M2FhIiwiQUlLIjoiOTViOTAwNTIyZGEzNDdmODhhNThiOTFjYTFlNjI2NDQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "US$398", "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (3,646)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          2,971 - 2,975 of 3,646 reviews

          Reviewed 16 December 2015

          Our group of 6 stayed at the hotel, checking in on November 16 - the day after opening. The first impression was of a hotel under construction - trucks, workers, a lobby with scaffolding and a tarp. We were later told that the roof top...More

          4  Thank takemeaway24
          Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun

          On the behalf of our entire staff, thank you for taking the time to provide details regarding your recent stay at Ziva Cancun. We appreciate your patience and understanding as we work on our processes on property space during our opening month. Our guests´ feedback...More

          Reviewed 15 December 2015

          We spent 5 days over Thanksgiving at Hyatt Ziva - it had been open for only a week after the major renovation after Hyatt took over the property from Dreams. The location is great, the pools are amazing. It seems like they did some major...More

          1  Thank FG90278
          Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun

          Dear FG90278: Thank you for providing feedback during your recent trip. We truly appreciate your comments and observations to improve our services. Our commitment as a team, is to exceed our guests´ expectations and truly provide an unforgettable holiday. We look forward to have an...More

          Reviewed 15 December 2015

          This resort is AMAZING. Worth every penny. Even better than Secrets the Vine. Service was amazing. Everybody was friendly. When we first checked in, the Guy who checked us in seemed a little clueless. But, it's understandable since the resort just opened last month. We...More

          2  Thank eeroman123
          Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun

          Dear Eeroman123: It has been a pleasure to host you at Hyatt Ziva Cancun, I am delighted to read your comments regarding your last stay. It's highly gratified to share your experience with the rest of the staff and let them know how the service...More

          Reviewed 15 December 2015

          Spent a week here just ten days after the hotel opened. Expected a few teething problems but there were not many and easily overlooked by the wonderful time we had. The pools and facilities are superb and everything is obviously brand new. Not all the...More

          1  Thank tunsttravel
          Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun

          Dear Tunsttravel: On the behalf of our entire staff, thank you for taking the time to provide details regarding your recent stay at Hyatt Ziva Cancun. We appreciate your patience and understanding as we work on our processes on property space during our opening month....More

          Reviewed 15 December 2015

          Beautiful resort, very clean and modern..staff was very friendly and always at service. The pool was huge. Location is the best only steps away from downtown shopping and malls. Picture perfect place.

          Review collected in partnership with Hyatt Hotels
          1  Thank Samra L
          Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun

          Dear Smara L: Thank you for your wonderful comments. Which they have been shared with all staff; who wholeheartedly thank you for your time and hope to see you again in the nearly future!! Service from the Heart Alexandre de Brouwer

          Hyatt Zilara Cancun
          5,404 reviews
          #5 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,936 reviews
          #8 of 181 hotels in Cancun
           
          Le Blanc Spa Resort
          5,714 reviews
          #1 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,822 reviews
          #6 of 181 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Breakfast included
          • Bar/Lounge
          • Free Internet
          • Spa
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$336 - US$909 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Luxury Hotel in Cancun
          • #7 On the Beach Hotel in Cancun
          • #7 Spa Hotel in Cancun
          • #7 Top resorts Hotel in Cancun
          • #31 Romantic Hotel in Cancun
          • #33 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 547
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotels.com, Hotwire, Travelocity, Hyatt Hotels Corporation, Cheap Tickets, HotelsClick, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Dreams Cancun Resort & Spa ,
          • Dreams Hotel Cancun ,
          • Dreams Cancun Hotel ,
          • Camino Real Cancun ,
          • Dreams Cancun Mexico ,
          • Cancun Dream Resort ,
          • Dreams Resort Spa Cancun ,
          • Cancun Dreams Hotel ,
          • Dreams Resort Cancun Mexico
          Add Photo Photos
          Traveller (3764)
          Pool & Beach (920)
          Room & Suite (565)
          Dining (482)
          Hotel & Grounds (2252)
          Family and Play Areas (48)
          Bathroom (36)
          Business Centre & Event Rooms (6)
          Nearby
          Krystal Grand Punta Cancun
          3,137 reviews
          .23 km away
           
          Krystal Cancun
          4,779 reviews
          .41 km away
           
          Grand Fiesta Americana Coral Beach Cancun
          3,936 reviews
          .33 km away
           
          Hotel Riu Cancun
          9,790 reviews
          .70 km away
           
          Nearby Restaurants
          Chedraui Selecto
          451 reviews
          .63 km away
          Casa Tequila
          762 reviews
          .63 km away
          Marinero's
          655 reviews
          .65 km away
          Hacienda el Mortero
          737 reviews
          .52 km away
          Nearby Attractions
          Delphinus Punta Cancun
          1,083 reviews
          .05 km away
          Playa Caracol
          296 reviews
          .56 km away
          Mandala Beach
          365 reviews
          .61 km away
          Forum Beach Cancun
          273 reviews
          .34 km away
          Questions & AnswersAsk a question
          oct77
          When using a kayak from the resort, do they provide life vests/jackets with it?
          29 May 2017|
          Answer
          Response from Chuckb70 | Reviewed this property |
          Yes they do!
          0
          Votes
          LaFamiliaDuke
          Can you fish the waters here?
          27 May 2017|
          Answer
          Response from Mr_Mrs_Scooters | Reviewed this property |
          Sorry, I have no idea.
          0
          Votes
          Howard B
          Are children allowed in all pools?
          26 May 2017|
          Answer
          Response from Mr_Mrs_Scooters | Reviewed this property |
          I believe they are allowed in both of the main pools. There is an adults-only rooftop pool (and bar) as well. We didn't make it to the adult pool as it was still pretty child-free at the quieter of the main pools. I... More
          0
          Votes
          Room Tips
          "If only adults are travelling stay in Turquoise"
          Read review
          "There are many ocean view rooms because of the hotel's location. For adult only facilities choose the..."
          Read review
          "Turquoise Tower has great room, if you can get one"
          Read review
          "My room was a standard room looking out to the sea. It was actually facing the open sea after the lighthouse..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing