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All reviewsthe club loungele capgreat beachhotel zonecancun resortcalm waterswhite sandbreakfast buffetocean viewbusiness centerbeach barbus stopthe general managerplenty of chairsplaya del carmenadult poolcoco bongo
Lovely lobby and spa facility, nice pools, beautiful and inviting beach and tropical style outdoor restaurants/bars.
Staff was outstanding. Alejandro, from Cafe Urbano, provided superb service, catering to our wine list inquiries and impromptu requests for Spanish lessons. During the trip he made the effort...More
Have been visiting this resort about 3 times a year for 18 years; visiting Cancun at least annually for 38 yrs. Have visited many upscale resorts around the world. we keep coming back to Presidente because it is a very friendly, well managed resort on...More
8 Thank Ed B
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 6 February 2018
Dear Mr. Bedrosian,
Thank you for your amazing comments regarding our customer service. We are glad we exceeded your expectations and our staff went out of their way to assist you. We are thrilled you loved your stay.
Please be our guest for many many...More
Just returned from a long weekend in Cancun, Friday thru Monday, since we are just a relatively short direct flight from Texas . We booked this hotel looking for a good beach and non-AI. We upgraded to a club ocean view room with balcony and...More
We stayed for a week with an infant and a toddler. The beach is great, actually the very best in Cancún! Pools are fine, but cold if the weather is windy. It would me great that the whirpools were heated!
The staff is very friendly...More
We come here from the US frequently, both business and pleasure. The front desk staff sets the positive, responsive tone for the entire resort. Mr. Jonathan Montalvo, assisted by Ms. Maritza Carrasco and Mr. Gabriel Garza deserve special recognition. They go "above-and-beyond" to make check-in...More