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Presidente InterContinental Cancun Resort

TripAdvisorUS$174*
View Deal
#14 of 180 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$257*
US$174*
Great Deal
US$203*
US$257*
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Presidente InterContinental Cancun Resort
Presidente InterContinental Cancun Resort
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2,397 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Start your review of Presidente InterContinental Cancun Resort
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Reviewed yesterday NEW

I had a deluxe ocean view in the tower. The room was clean, bedding comfortable view was amazing.though not much room for clothing. Beach was white sand and very mild re waves. Plenty of lounge chairs at pool and beach. Breakfast buffet a bit expensive but worth it. Wait staff on the beach attentive. Food and beverages on the beach...

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Helpful?
Thank John C F
Miami, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I can't write enough praise about the service, accommodations, and facilities at this hotel. If I had all the money in the world and could choose any hotel in Cancun for free, I would pick this hotel. They absolutely have the best beach in Cancun. All other beaches were wiped out because of hurricanes. The service is incredible. The ceviche...

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Helpful?
2Thank miami33029
About Hotel's Favourite Review
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear miami33029 On behalf of the whole team I greatly appreciate your comments, definitely your experience motivates us to replicate it in each of our visitors. We look forward to your next visit. Sincerely Patrick Beaury General Manager

Du Quoin, Illinois
Reviewed yesterday NEWvia mobile

What a gorgeous hotel! The beach was beyond beautiful and the service was amazing. It's one of the few resorts with an adequate number of palapas to provide shade from the intense Mexican Sun. The food was wonderful and our room was perfect. I would stay there again in a heartbeat :-)

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Helpful?
Thank mommamara
Bushkill, Pennsylvania
Reviewed 3 days ago NEW

OMG, just amazing. I had access to the club lounge and it was great. The breakfast was plentiful and the service was great. After two days they all knew exactly what I liked and in the evening as soon as they saw me enter the lounge my mojito was ready two minutes later. Loved the food in the evening, very...

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Helpful?
Thank sw20nout
Seoul, South Korea
Reviewed 4 days ago NEW

Good place to relax and the weather in Cancun is warm. The pool is a good place to swim and move around since it is so big. The hotel is has several restaurants for different taste. The best food is in the club lounge if you are willing to pay extra for access.

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Helpful?
Thank t0kra
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear t0kra, Thank you for your review regarding your experience at our Resort. We would really appreciate it if you could contact us by email patrick_beaury@grupopresidente.com, we are interested to know your appreciation more in detail. We are grateful for your preference and look forward to serving you again. Best regards, Patrick Beaury General Manager

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We were 3 couples who stayed there for 4 nights. Lovely resort with perfect beach. As it is a non all inclusive resort it was perfect, not too crowded. We walked down the beach to few different resorts down the the strip and i m glad we didn't chose those all inclusive ones as it was too crowded and guests...

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Helpful?
1Thank A TripAdvisor Member
Princeton, New Jersey
Reviewed 1 week ago

We visit Cancun multiple times per year. We've stayed in many hotels, condos, all-inclusive, etc.. The Intercontinental is our #1 go-to retreat in Cancun. The staff is fabulous, the pools are large and the beach is by far the best. The location is in walking distance to all the action that Cancun has to offer. The lounge is comfortable and...

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Helpful?
3Thank David M
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear David M, We are very happy for your preference and to know that we will be able to serve you soon! Thank you very much for telling us about your experience on this site. Friendly regards, Patrick Beaury General Manager

Atlanta, Georgia
Reviewed 1 week ago via mobile

This is a very lovely resort! It was my first time staying here and I absolutely loved this place. The rooms were stunning, clean and spacious. I really loved the electronic blinds in the room! The hotel is very clean, the staff is extremely friendly and accommodating. There is access to the beach without a very long walk. There are...

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Helpful?
2Thank Drew_Fellers
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear Drew We are thrilled to know that your stay was to your liking, we are very pleased and grateful for your appreciation to our staff and your taste for our facilities. We would love host you again. See you soon! Regards, Patrick Beaury General Manager

District of Columbia
Reviewed 1 week ago

After having visited in October of last year I came back again for a 2-night stay with my mother as a Mother's Day gift and her first time in Mexico. I was once again very, very impressed with the level of service at the InterContinental Presidente Cancun. We paid for an upgrade to an ocean front suite with a terrace...

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Helpful?
Thank Matthew R
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear Matthew R Thank you for sharing your experience in this important site for travelers, we are very honored to receive your comments about our beach, pool, rooms , food, but most of all specially for your opinion about the service you received from our staff. We hope to host in the near future. Friendly regards, Patrick Beaury General Manager

Dallas, Texas
Reviewed 1 week ago

I just completed a wonderful 3-night/4-day long weekend stay at the IC Cancun and can't wait to return (and will do so likely in a month or so). When I arrived, the bell team immediately acknowledged my Platinum Ambassador status with IHG Rewards Club and escorted me to the concierge desk for checkin. Adolfo, the concierge on duty, was ready...

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Helpful?
1Thank tmartazu
Victorio C, General Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear tmartazu, We are very happy to read your review, since this is the experience that we would like all our guests to live. We appreciate your comments on our staff, to whom we will personally bring your comment. We value every written word since it allows us to know what we are doing well and that we have to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 

Additional Information about Presidente InterContinental Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM776 - RM1,633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#13 Spa Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Cancun Resort staff and other travellers.
171 questions
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Questions? Get answers from Presidente InterContinental Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lagoon side is facing the road which is quite noisy;”
johncf11, 24 May 2017 | Read review
“upgrade to the club lounge room”
sw20nout, 22 May 2017 | Read review
“Club lounge floor rooms have large balcony.”
davidmM3905PD, 17 May 2017 | Read review
“Pay for an upgrade facing the ocean, don't go with just the most basic room if you can help it.”
matthewr613, 17 May 2017 | Read review
“I prefer rooms closer to the elevator so as not to walk down long hallways. Although all rooms are very comfortable.”
tmartazu, 15 May 2017 | Read review
5 of 5
TripAdvisor
US$174* /night
View Deal
InterContinentalUS$203
Bookit.comUS$257
TravelocityUS$203
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*Disclaimer
Prices are for 1 room, 2 adults
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