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Iberostar Cancun

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#17 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Cancun
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4,148 Reviews from our TripAdvisor Community

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Showing 2,971: English reviews
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Dhahran, Saudi Arabia
Reviewed yesterday NEW

Iberostar is rated a 5 star all inclusive hotel and is does not quite reach those ratings. While the lobby and restaurants and the beach area are tasteful and very nice, the rooms are very dated with uncomfortable beds. We had to move once due to a smell in our room and in both rooms the sinks in the bathrooms...

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Thank travels4849
ann arbor, michigan
Reviewed yesterday NEWvia mobile

I would recommend this hotel. The staff was excellent! They were Sincerely nice and thoughtful. Staff made sure to remember our names as well as our kids names throughout the day. From breakfast, the pool, kids club, daily activities, games, dinners, etc! Rooms were nice and housekeeping was well done. Nightly shows were a bonus. Kids club hosts their own...

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Thank MichiganWallace
Reviewed yesterday NEW

Great hotel check in was rather smooth even though I opted to upgrade room to Oceanfront villa. Didnt have to wait to long. Great views worth it to me. Food was good plenty of choices at buffet. Hibachi was fun and entertaining food was just ok. Steakhouse was actually pretty good. You just have to make reservations early in the...

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1Thank madsic
Minneapolis, Minnesota
Reviewed yesterday NEW

I stayed at the Iberostar two years ago. I remember it being different - particularly the food. The property itself is lovely - pool areas and beach especially. It still smells dreamy, and the service was great. My room looked worn, but it didn't really bother me. The food was somewhat disappointing. I couldn't wait for the guacamole and chips...

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1Thank roccok
Saint Louis, Michigan
Reviewed yesterday NEW

We stayed at this hotel with a large group for a wedding. The resort was beautiful. Has a wonderful view of the ocean from the infinity pool. The beach wedding was amazing! Wendy makes the best coffee in the mornings :) The only thing even close to a bad review I can give is the lack of food choices. They...

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Thank tra3098
Leeds, United Kingdom
Reviewed yesterday NEWvia mobile

We paid £2500 pp to come over for Christmas and New Year and although we had a nice time I would not recommend coming for two weeks and the. I've time we had was more down to the free drinks and people we met as opposed to the hotel. It caters a lot more for the American and Canadian mini-breakers...

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Thank claireser
Reviewed 2 days ago NEWvia mobile

Me and my boyfriend stayed here end of July start of august! It was our first visit to Cancun and I can honestly say it was truly amazing!! When we first walked in the lobby the smell was amazing and the views were breathtaking and the welcome cocktail a very nice touch!!! The staff were amazing from the beach bar...

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2Thank Kellyt1988
Omaha, Nebraska
Reviewed 3 days ago NEW

For starters, we selected SuperShuttle for private transportation to/from the airport. It was very affordable and didn't have to sit in an overloaded, hot van with multiple stops. Our first visit to Cancun in over 7 years and it didn't disappoint. Upon arrival, we were greeted by the bell hop that told us to check in our luggage and it...

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2Thank JKBartling
Hicksville, New York
Reviewed 3 days ago NEW

This was our 2nd trip to Iberostar Cancun and 15th overall trip to an Iberostar Resort. Stayed 4 nites than we went to the Iberostar Maya. Service is top notch from the time we checked in to the time we left. We contacted Diana in guest services prior to arrival and all our request were taken care. Rooms were always...

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1Thank anthony c
Highlands Ranch
Reviewed 4 days ago NEW

Good hotel however the room service menu was small could have had more choices as well as the restaurants opener longer and not have dress codes such as dressing up. I can understand the clothes issue but not the dressing up for dinner you're on vacation.

Review collected in partnership with Iberostar
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1Thank DianaSKosters

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,124 - RM2,877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Higher up the better view but longer wait on elevators”
 of 5 bubbles travels4849, 21 Feb 2017 | Read review
“Ask for a view on the North Side - Sunset and Sunrise views.”
 of 5 bubbles JKBartling, 19 Feb 2017 | Read review
“Ask for upper level facing the pool and ocean”
 of 5 bubbles anthonyc742, 19 Feb 2017 | Read review
“choose lower level rooms.”
 of 5 bubbles COBBurnsville_MN, 17 Feb 2017 | Read review
“Ask for pool view higher up”
 of 5 bubbles wlbskb, 14 Feb 2017 | Read review
5 of 5