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Iberostar Cancun

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#17 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Cancun
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4,158 Reviews from our TripAdvisor Community

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Showing 2,978: English reviews
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Silver Spring, Maryland
Reviewed 2 days ago NEW

We traveled with 23 of our friends and family for our wedding at the resort. Our group ranged in ages from 24 to 83, with most in their late 20s and early 30s. We booked our trip through Apple Vacations. I will try to break down our experience by category. Wedding Amazing. Janet the wedding coordinator was awesome. We communicated...

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1Thank nrodrig36
Reviewed 4 days ago NEWvia mobile

Beautiful hotel, rooms are lovely and beds are comfy, best food I have ever had in an all inclusive, Josue in the restaurant couldn't do enough for us, David from the entertainment was such a lovely lad, entertainment was excellent in the day but needs improving for the night, think it's great that theirs a few restaurants to choose from,...

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2Thank Michelle B
Sutton in Ashfield, United Kingdom
Reviewed 5 days ago NEW

Yes would definitely book again, staff was very friendly, love the food,nr beach was the Mexican restaurant were at dinner time you can go there for food at curtain times get what you want and take it back to you lounger on the beach or nr pool, it's just fantastic the staff come round to see if you want a...

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1Thank sandra189wv
Crailsheim, Germany
Reviewed 5 days ago NEW

Me and my boyfriend stayed at the Iberostar for four days. We had an amazing time. The lobby smells amazing. The hotel is massive but you can reach everything witchin few minutes walk. We booked garden villa and you can use small pool that give you some sort of privacy and peace. I had celebrated my birthday and the hotel...

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1Thank Karolina G
Cornwall, Canada
Reviewed 5 days ago NEW

The pools and grounds are amazing. The food and service was nothing special. While we were eathing at the Steak House the waiter came and removed our plates while we were still eating. Then had the nerve to come by with a questionnaire as to how the food and service was. The bed itself was comfortable but the bedding was...

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1Thank Kathleen L
San Francisco, California
Reviewed 5 days ago NEW

We had our second trip to Iberostar in Cancun last fall. The weather was perfect for us in September. There were a few rain storms, mostly in the early evening, and one rainy day out of ten. We were worried about the weather since the forecast predicted basic hurricane season. It was fine...sunny, deliciously warm (didn't feel like you were...

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2Thank readytoleavequil
Jane321321
Reviewed 5 days ago NEW

Arrived to a freshly scented lobby and immediately greeted with a cucumber refreshment drink. I was unable to upgrade prior to my arrival because no one answered the phone after being transferred. Upon arrival, we inquired about upgrading to a villa or suite. I have read the reviews that some were given complimentary upgrades. Since the hotel was no where...

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1Thank Jane321321
Dhahran, Saudi Arabia
Reviewed 6 days ago NEW

Iberostar is rated a 5 star all inclusive hotel and is does not quite reach those ratings. While the lobby and restaurants and the beach area are tasteful and very nice, the rooms are very dated with uncomfortable beds. We had to move once due to a smell in our room and in both rooms the sinks in the bathrooms...

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1Thank travels4849
ann arbor, michigan
Reviewed 6 days ago NEWvia mobile

I would recommend this hotel. The staff was excellent! They were Sincerely nice and thoughtful. Staff made sure to remember our names as well as our kids names throughout the day. From breakfast, the pool, kids club, daily activities, games, dinners, etc! Rooms were nice and housekeeping was well done. Nightly shows were a bonus. Kids club hosts their own...

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2Thank MichiganWallace
Reviewed 6 days ago NEW

Great hotel check in was rather smooth even though I opted to upgrade room to Oceanfront villa. Didnt have to wait to long. Great views worth it to me. Food was good plenty of choices at buffet. Hibachi was fun and entertaining food was just ok. Steakhouse was actually pretty good. You just have to make reservations early in the...

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2Thank madsic

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,124 - RM2,799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cancun staff and other travellers.
693 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seaview are spectacular do try to get high as poss because of the trees”
 of 5 bubbles sandra189wv, 22 Feb 2017 | Read review
“Garden villa, quiet and private pool”
 of 5 bubbles karolinag805, 22 Feb 2017 | Read review
“If you don't like walking across a fairly large campus, request your room to be closer to the pools or beach area if possible.”
 of 5 bubbles readytoleavequil, 22 Feb 2017 | Read review
“The Higher up the better view but longer wait on elevators”
 of 5 bubbles travels4849, 21 Feb 2017 | Read review
“Ask for a view on the North Side - Sunset and Sunrise views.”
 of 5 bubbles JKBartling, 19 Feb 2017 | Read review
5 of 5