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29/10/2017 30/10/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    29/10/2017 30/10/2017
     53 people are viewing this hotel
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    US$500
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    Traveller (7531)
    Room & Suite (1934)
    Pool & Beach (1592)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Paradisus Cancun
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,175)
    There are newer reviews for Sun Palace
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    11 - 15 of 5,419 reviews

    Reviewed 5 days ago

    Highly recommend Sun Palace! Went with two other couples to celebrate our 100 year anniversary - 30 years for us and 35 years each for other couples! I was the planner and could not have picked a better place to have fun and feel pampered!...More

    1  Thank Ted A
    Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 2 days ago

    Thank you for your kind comments! For a second I thought it was you celebrating your 100 years anniversary, that would have been amazing, the world's record for the longest marriage is 90 years though. We are always eager to receive our patron's comments about...More

    Reviewed 1 week ago

    Our stay at The Sun Palace this year was exceptionally great. The staff went above and beyond their duties to make my husband's birthday exciting and pleasurable. From the wait staff in the italian restaurant to the staff at the front desk and in the...More

    2  Thank Ava J
    Response from pwinkler, General Manager at Sun PalaceResponded 6 days ago

    It is our pleasure to have been the depositors of your vacation trust. Sun Palace is always ready to go the additional mile to make sure our dear guests are well taken care of. The fact you will return is our best compensation! Our best...More

    Reviewed 1 week ago

    Why do we keep coming back to this property when there are SOOOO many out there in Cancun? Simply put.... not sure any other place can beat the food, the service, and the overall wonderful attitude of this small precious place. Check in was easy,...More

    2  Thank Luana0909
    Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 1 week ago

    It's OK to be picky, we all are, but we are picky with different things. Fish, noted down! We always do our best to ensure our patrons have a great time. Even when bad weather conditions tries to challenge us and decides to make things...More

    Reviewed 1 week ago

    This is our fourth visit at Sun Palace, and we will be going back as soon as possible. The property is beautiful (with renovations planned in the near future to make it even better), but the staff makes all the difference. In no particular order,...More

    5  Thank RonWS11
    Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 1 week ago

    A wonderful way to start the week, thank you so much for the review. I appreciate your comments and recognition to our collaborators. These kids work very hard to make our guests feel like home and provide the vacation experience they deserve. I will make...More

    Reviewed 1 week ago

    My husband and I are new Palace Elite members and, from the Palace Resorts brand, have previously stayed at Moon Place Jamaica Grand where we got married a few months ago. Before I get into my review, I do want to caveat that my husband...More

    4  Thank Carla E
    Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 1 week ago

    Thank you for sharing the details of your trip with us. Reading the feedback we receive is one of my favorite tasks, in a certain way, it keeps me close to our patrons, it allows me to learn from their experience and find new opportunities...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$345 - US$703 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com, Travelocity, Hotels.com, Booking.com, Agoda, Cheap Tickets, Hotwire, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7531)
    Room & Suite (1934)
    Pool & Beach (1592)
    Dining (1025)
    Hotel & Grounds (3436)
    Bathroom (90)
    Business Centre & Event Rooms (32)
    Family and Play Areas (25)
    Nearby
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    Ask a question
    Questions & Answers
    gymrats11
    18 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! You can find our wine selection directly from our incredible app "Palace resorts" which can be found on the official store for your android and apple devices. You will... More
    0
    Votes
    SkigirlSteph
    18 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear SkigirlSteph, Thank you so much for getting in contact with us! Our entertainment department organizes different activities through the day such as dance lessons, paddle-yoga, beach volley ball and volley-ball on the... More
    0
    Votes
    gymrats11
    17 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! Definitely, we have a fully equipped gym for those who want to stay active during their vacation. It has everything you need for a complete routine. Should you have... More
    0
    Votes
    Room Tips
    "Choose a sea view room on floors 7 or 8"
    Read review
    "The Oceanview rooms with concierge service are the best"
    Read review
    "The room was gorgeous well stocked, clean as can be. the ocean view was breath taking in the morning..."
    Read review
    "This hotel is only about a fifteen minute ride from the airport. Most of the rooms have an ocean view."
    Read review
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