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Beach Palace

Traveller (5780)
Pool & Beach (1419)
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Overview
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Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit hotel website
Offers from Beach Palace
Offers & Announcements:50% off room rate
Hotel deals
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,997)
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5,574 results
Traveller rating
3,804
1,208
361
105
96
Traveller type
Time of year
LanguageEnglish
More languages
3,804
1,208
361
105
96
Show reviews that mention
All reviews sky bar tequila restaurant wok restaurant yadira celene rooftop pool resort credit lagoon view steak presidential suite chef's dinner beautiful beach michael jackson show guest services the wait staff main pool kids club fire show
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1 - 5 of 5,574 reviews
Reviewed yesterday via mobile

Jair was amazing in the bar. He tended to all of our needs in the bar. He is so personal and is willing to make whatever the customer wants. Lizabeth in the salon did an amazing job for my daughter in laws wedding. She looked...More

Thank Roam01510865875
Hotel's Favourite
Reviewed 19 November 2017 via mobile

We had a great time at the Beach Palace! This was our second visit to this resort & exceeded our expectations. We have stayed at many of the Palace Resorts & this trip was amazing as usual. Beautiful views & people. Victor served us well...More

25  Thank Robjones12
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 22 November 2017

Dear Robjones12, Thank you for choosing Beach Palace and sharing your so kind comments with us. We sincerely appreciate your time and support. We will make sure to share your comments with Victor and Veronica, they will be happy to know you had such positive...More

Reviewed 2 days ago via mobile

We just stayed a week at the Grand at Moon Palace and we’re able to visit Beach Palace one day for shopping, food and drinks! We went to the bar and swimming pool that were on the roof and hung out with friends and family....More

Thank Savannah H
Reviewed 6 days ago via mobile

Just arrived and while waiting for our room, ate Our first meal at Beach Palace! Excellent server! Took great care of us! Meal was delicious! Carlos made suggestions... checked on us frequently... and was very efficient!

Thank Diane F
Response from GM_RivieraZone, Gerente at Beach PalaceResponded 2 days ago

Dear Diane F, Please allow me to thank you for the glowing feedback which we will share with the team and we look forward to the distinct pleasure of assisting you at any time! Cordially, Mark Dahle General Manager

Reviewed 6 days ago via mobile

Carlos Mendoza gave us great service on our first night at Beach Palace! Thank you Carlos. He recommended all the right foods that were awesome. The atmosphere was perfect poolside with a beautiful breeze!More

Thank SCORE34
Response from GM_RivieraZone, Gerente at Beach PalaceResponded 2 days ago

Dear SCORE34, We are thrilled you appreciated your stay very much as much we did with your review! We are glad about the warm and welcoming service provided by Carlos. We look forward to welcoming you back for more amazing experiences. Cordially, Mark Dahle General...More

View more reviews
About
Description
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment More options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
287
Price range
US$360 - US$798 (Based on Average Rates for a Standard Room)
Also Known As
Beach Palace Cancun
,
Beach Palace Hotel Cancun
,
Beach Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
287
Price range
US$360 - US$798 (Based on Average Rates for a Standard Room)
Also Known As
Beach Palace Cancun
,
Beach Palace Hotel Cancun
,
Beach Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (5,780)
Pool & Beach (1,419)
Room & Suite (1,363)
Dining (503)
Family and Play Areas (62)
Amenities (42)
Business Centre & Event Rooms (39)
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Questions & Answers
Ask a question
SleepingBeauty78
9 November 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear SleepingBeauty78, Thank you so much for contacting us, please note I try to send you a private message for the proper assistance, however, your inbox it's not available, can you please be so kind as to send us a... More
1
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Google Translation
Sherpa26319283621
6 November 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear Sherpa, Thank you for contacting us! Please note that you can certainly book a table for Momo restaurant at Sunrise without any charge, however, please note reservations for restaurants can only be made upon... More
1
Vote
Google Translation
Room Tips
"Top floor, best floor"
RayGolfer12
1 week ago
Read review
"Conceirge level with ocean front rooms are the best. Get the pillow menu!!"
joannencurtis
1 week ago
Read review
"lagoon view is just as good as ocean view"
amandakjgardiner
1 week ago
Read review
"We stayed on the 10th floor and upgraded to the ocean side, which was well worth it."
Explore585716
2 weeks ago
Read review
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