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Beach Palace

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Traveller (5387)
Pool & Beach (1382)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(679 reviews)
“tequila restaurant”(120 reviews)
“wok restaurant”(119 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Beach Palace
Offers & Announcements: Package Deal
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Offers from Beach Palace
Offers & Announcements: Package Deal
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,659)
There are newer reviews for Beach Palace
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5,354 results
Traveller rating
3,624
1,179
353
101
97
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3,624
1,179
353
101
97
Show reviews that mention
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11 - 15 of 5,354 reviews
Reviewed 5 days ago

This isn’t our first time at this resort but after seeing the news about people getting killed one of our main concerns was safety. Well, had we NOT seen anything in the news we wouldn’t know there might be a problem with the cartels. We...More

1  Thank MissKitty1010
Response from Mark D, General Manager at Beach PalaceResponded 2 days ago

Dear MissKitty1010, thank you very much for your fantastic comments about your recent stay here at Beach Palace and we are glad that you felt safe and comfortable at the Resort and here in Cancun. We are pleased to learn that you experienced so many...More

Reviewed 6 days ago

Food was awesome resort was great the staff went above and beyond taking care of me and my family. Fransisco one of the waiters went above and beyond to serve me every day Cancun was great no complaintsMore

Review collected in partnership with this hotel
2  Thank detrix2012
Response from Mark D, General Manager at Beach PalaceResponded 3 days ago

Dear detrix2012, thank you very much for your kind comments about your recent stay here at Beach Palace. We are glad to learn that you and your family had such a fantastic time here at the Resort. I will happily share your kind words with...More

Reviewed 1 week ago via mobile

Check in was great, I told them I didn’t want to do the timeshare and up we went to the room. Room was clean and was very nice beds a little small for 2 adults and two kids to sleep but comfortable. The beach is...More

1  Thank Christina P
Response from Mark D, General Manager at Beach PalaceResponded 5 days ago

Dear Christina P, Thank you very much for your feedback about your recent vacation experience with us. We are glad to learn that you had a fun time and that your overal experience was such a positive one. We thank you for your constructive comments...More

Reviewed 1 week ago

I stayed at Beach Palace last month for my wedding and we had a wonderful experience. I have nothing but great things to say about the wedding part. Our wedding coordinator, Rebeca, was incredibly helpful throughout. The entire wedding support staff was incredibly attentive and...More

Thank nic0leb353
Response from Mark D, General Manager at Beach PalaceResponded 5 days ago

Dear nic0leb353, Thank you very much for such kind comments about yur experience here at Beach Palace. Congratulations again and we hope that your time here with us will always be a great memory for you and your family. Thank you for acknowledging the staff,...More

Reviewed 1 week ago

Excellent Service, the pictures were amazing it really captured our engagement and made it even more special than it already was. Thank you so much for the memories we have to take back home to England with us. The photographers Victoria and Karlien and the...More

Thank Mel B
Response from Mark D, General Manager at Beach PalaceResponded 5 days ago

Dear Mel B, thank you very much for recognizing the work of our DreamArt team. I very much appreciate this feedback as every picture it is indeed an outstanding work of creativity, enthusiasm, imagination and the search for the perfect photo. To get a feedback...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$372 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$372 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5387)
Pool & Beach (1382)
Room & Suite (1339)
Dining (480)
Family and Play Areas (61)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
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Mackenzie S
14 June 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Mackenzie S, Thank you so much for your preference in Beach Palace! In order to learn more about our entertainment schedule as well as our schedule for rainy days, we cordially invite you to download our app Palace... More
0
Votes
Google Translation
andmic30
9 June 2018|
Answer
Response from Mackenzie S |
Seaweed is worse than we have seen it before. I wish I could respond with pictures to show you.
0
Votes
cheshrobinson
8 June 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear cheshrobinson, Thank you so much for your preference in Beach Palace. It will be a pleasure to host you and welcome you. Please note that as a family resort, all of our facilities, pools, restaurants and more are all... More
0
Votes
Google Translation
Room Tips
"Even number rooms are ocean view"
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"ocean view amazing"
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"top floors"
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"Ask for one on the pool side."
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