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Beach Palace

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#14 of 182 Hotels in Cancun
Certificate of Excellence
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Beach Palace
Beach Palace
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5,681 Reviews from our TripAdvisor Community

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Showing 4,602: English reviews
Reviewed 26 May 2015 via mobile

Rigobertor and Yadira provide great service at the pool.You may not see some popular name-brand alcohols but ask them and they will surprisingly locate and pour whatever you like. Also Héctor and Miguel will fix any Mexican dish you request at Restaurant. Fixed a corn off-the-Cobb dish that's to die for. Also a egg ranchero with bananas and onions. Beach...

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1Thank willie c
Luis O, Director General at Beach Palace, responded to this review

Dear willie c: Thank you very much for your great comments and review, I can see that our staff provided a service worth to be commented. I hope that if you omeback again to Cancun, you could choose us back!! All the best Luis Ojeda general Manager

Del Rio, Texas
Reviewed 26 May 2015

Had a great time, the room was spacious, clean and the jacuzzi was great! The entire staff was very friendly and always willing to be of service. Loved the stay, will recommend this resort. So many activities and loved the free amenities.

Review collected in partnership with this hotel
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3Thank Jose Z
Luis O, Director General at Beach Palace, responded to this review

Dear Jose Z: I just love your reviewm short and straight but with a lot of valuable information!! I wish we could have you back again in the future!! All the best Luis Ojeda General Manager

Arlington, Virginia
Reviewed 26 May 2015

This was our second time staying at BP - last year we came for a few days to check it out as a potential venue for our destination wedding. As a resort : The place is absolutely fantastic! The service is impeccable, the rooms clean and the beach and views are breathtaking. There is a main "international" restaurant that has...

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20Thank Nicole A
Luis O, Director General at Beach Palace, responded to this review

Dear Nicole A: Thank you very much for choosing us on one of the most important days of your life, Its great to see that your event was such a success and tha our staff provided a service worth to me published on this important web page!! Thanks again and as you are stating, We would like to have you...

Chico, California
Reviewed 26 May 2015

My husband and I just returned from 10 days at Beach Palace celebrating our 35th wedding anniversary. This was our first time to visit Cancun. We LOVED being on the deck looking at the beautiful blue water and the white sand beach. The service was amazing. We would highly recommend the Chef dinner. Bocelli was our favorite place to eat....

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1Thank RobinW104
Luis O, Director General at Beach Palace, responded to this review

Dear Robin W: Thank you very much for choosing us on your aniversary celebration!! it is a pleasure to see that you have enjoyed your vacation with us!! Thank you also for mentioning Roger, I am happy that he provided a service worth to be shared!! I hope that if you comeback to Cancun once again, you can choose us...

Chico, California
Reviewed 26 May 2015

We had a great 10-Day stay at Beach Palace. Totally relaxing. Incredible location, pools, staff, service and all round experience. Food was excellent. In particular... way to go ROGER at the Italian restaurant, and GABRIELLA makes unbelievable omelets for breakfast. Highly recommend the Palace. It was just my wife and myself, but was no problem having families also at the...

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Thank Terry W
Luis O, Director General at Beach Palace, responded to this review

Dear Terry W: Thank you very much for choosing us inyour last stay on Cancun!! its great to see that both Roger and Gabriela provided a service worth to be commented with all this community!! I hope that if you come to Cancun again you could choose us back again!! All the best to beautiful California!! Luis Ojeda General Manager

Stamford, Connecticut
Reviewed 25 May 2015 via mobile

We went for a destination wedding. The hotel was very nice, the food was tasty, and the service was excellent. The beach is stunning but be careful as there aren't lifeguards around and the water can be rough. The resort is child-friendly but has plenty of adult-only areas so it appeals to all ages. Good find!

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Thank JustVisitingThanks
Luis O, Director General at Beach Palace, responded to this review

Dear JustVisitingThanks: Thank you very much for comming an attending your friends wedding!! it was great having you here, I want to mention something about your review, we do have 2 lifeguards everyday on duty, however their schedules are form 9 am until 5 pm, but we do have them, its the law :). I hope we can have you...

London, United Kingdom
Reviewed 25 May 2015 via mobile

Had yet another wonderful time at this hotel. I am not a member but aim to visit a few times each year and it's great to see the same friendly faces each time and be treated like royalty. The hotel itself is still to a great standard and we have seen new improvements over the last year such as the...

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2Thank Lareinaroja
Luis O, Director General at Beach Palace, responded to this review

Dear Lareinaroja: Its always great to see your reviews, but is sad tha you always leave and never say good bye :( Please next time you stay with us stop by my office, it will be a plesure to shake the hand of one of our best guests!!! Thank you very much for beeing a Palace resorts Fan!!! All the...

Wagoner, Oklahoma
Reviewed 25 May 2015

We have been going to different Palace Resorts for about 15 years. This year we went to Beach Palace (have not gone there for several years). A little fearful because we had become used to a bigger resort - but what we found was - a beautiful beach - some seaweed but nothing like the resorts farther down. The staff...

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4Thank Resabet
Luis O, Director General at Beach Palace, responded to this review

Dear Resabet: Thank you very much for choosing us in this ocation!! it was great having you as our guest and i can see that you had a great time with us!! Thanks aldo for mentioning the staff members that left a good memory on your stay, its great to count on them!! All the best, and see you soon!!...

Newcastle upon Tyne, United Kingdom
Reviewed 24 May 2015 via mobile

Another visit to beach palace and as last yr service was amazing, the staff are an asset to this hotel from check in to the cleaners, big mention to magali in the tequilla restaurant couldnt do enough for us, also erik in the sports bar as always service with a smile and yadira celene from the pool bar amazing!

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1Thank Claire6480
Luis O, Director General at Beach Palace, responded to this review

Dear Claire6480: Thank you very muhc for choosing us again on this visit to Cancun, I think you already become a Beach Palace fan!!! Thank you also for mentioning some of the staff members that made your stay an even better one!!! All the best Luis Ojeda General Manager

London, United Kingdom
Reviewed 24 May 2015

We stayed here in December 2014 and thoroughly enjoyed our week. The staff here are the best that we have ever met and we still talk about them almost six months later. They all work so hard and are genuinely friendly, making our holiday such a wonderful experience. Special mention to Moses and Antonio and Raul as well as Israel...

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4Thank Natasha E
Luis O, Director General at Beach Palace, responded to this review

Dear Natasha E: Thank you very much for your amazing comments about your last stay at the Beach Palace, it was great having you as our guests!! And as you say all the Beach Palace success is just about the staff!! All the best to the United Kingdom!! Luis Ojeda General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,575 - RM3,221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, Jetsetter, TripOnline SA, getaroom.com and HotelQuickly so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
647 questions
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Questions? Get answers from Beach Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Room's are great!!!”
momkovac, 19 Apr 2017 | Read review
“All rooms are great. Even if you're near the elevators you don't hear them!”
SCOTTandSUSAN1, 13 Apr 2017 | Read review
“Ocean view is worth it.”
ALGer2015, 13 Apr 2017 | Read review
“We love the ocean front rooms on the upper floors. Too close to the mezanine, and it can be noisy with activities in the sports bar.”
breezie39, 11 Apr 2017 | Read review
“Request rooms on 7-9th floor which are larger. Also request concierge level rooms.”
michmoyer, 9 Apr 2017 | Read review
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