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27/12/2017 28/12/2017
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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    +1 800-635-1836
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    27/12/2017 28/12/2017
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    Traveller (5145)
    Pool & Beach (1333)
    Storyboard
    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (652 reviews)
    “yadira celene” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
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    Rooms
    27 Dec28 Dec
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,297)
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    21 - 25 of 5,074 reviews

    Reviewed 1 week ago

    We had a family wedding at Beach Palace and it was the perfect place for young and old-and in between- to meet. It was samll enough to keep track of everyone but big enough to offer all sorts of family friendly activities. Beautiful beach. Lots...More

    Review collected in partnership with this hotel
    Thank Mark J
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear Mark J, Thank you so much for your kind comments! You are right, we believe Beach Palace offers the perfect size for families, with enough activities and things to do for everyone, but not so big as to lose track of the younger ones....More

    Reviewed 2 weeks ago

    We enjoyed our stay at Beach palace. The service was super good, food in their buffet was excellent. Our toured trips to La Isla Mujeres and Chichinit Itza was really enjoyable and well serviced and very informative. Thanks

    Review collected in partnership with this hotel
    Thank henrycyee
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear henrycyee, Thank you so much for choosing us! We are happy to know you had such positive experience during your stay, we will be happy to welcome you back soon at Beach Palace! Best wishes, Wilma Zahoul General Manager wzahoul@palaceresorts.com

    Reviewed 2 weeks ago

    Over price, poor service, unfriendly staffs, room is small, same food daily and not good, not many daily/nightly activities, staffs are rude and not very professional. Only a few options to order food from room service during night time, etc.More

    Review collected in partnership with this hotel
    2  Thank michelleF6454JG
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear michelleF6454JG, I would like to thank you for choosing Beach Palace. We sincerely regret to know this is the perception you have of our resort. This is definitely not the kind of experience we strive to provide for our guests. We are highly concerned...More

    Reviewed 2 weeks ago

    For the third time in four years, our family vacationed at Beach Palace Resort in Cancun during the Thanksgiving holiday. The food, service, surroundings, and activities were excellent and engaging. The poolside activity staff created a fun atmosphere and involved everyone who wanted to participate....More

    Thank jxchris
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 2 weeks ago

    Dear jxchris, There is nothing more important for us than your satisfaction, thank you so much for choosing Beach Palace and sharing your kind comments with us, we sincerely appreciate it. We strive to provide the best service every time you visit us, as we...More

    Reviewed 2 weeks ago

    Went here for a friend wedding. Wasn’t to pleased about the food choices. I didn’t find out about other choices until the last night. I would try another resort if possible in the future just to give it another shot.More

    Review collected in partnership with this hotel
    1  Thank bonitaashleyb
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 2 weeks ago

    Dear bonitaashleyb, First and foremost, thank you for choosing Beach Palace. We sincerely regret to know about your perception during your recent stay. Our guest's satisfaction is the most important for us, for this reason, we would like to obtain some more additional details from...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$379 - US$856 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #6 Family Hotel in Cancun
    • #14 Top resorts Hotel in Cancun
    • #15 On the Beach Hotel in Cancun
    • #15 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (5145)
    Pool & Beach (1333)
    Room & Suite (1277)
    Dining (468)
    Hotel & Grounds (2459)
    Family and Play Areas (58)
    Business Centre & Event Rooms (34)
    Bathroom (25)
    Nearby
    Nearby HotelsSee all 177 hotels in Cancun
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    Ask a question
    Questions & Answers
    Schell S
    8 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Schell S, Thank you so much for contacting us! In order to perform snorkel at its best, we kindly recommend you to get in contact with our vacation planners, we have a wide variety of excursions to perform snorkel in... More
    0
    Votes
    PatrickErvin
    3 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear PatrickErvin, Thank you so much for your interest in Beach Palace Cancun! Liquor dispensers are available in all of our room categories as part of your All-inclusive. Should you have any further concern or question... More
    0
    Votes
    gerks9800
    3 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear gerks9800, Thank you for considering us for your next vacations ,it is a pleasure to let you know that Beach Palace is a family oriented resort , the facilities are perfect for all ages since we offer entertainment... More
    0
    Votes
    Room Tips
    "There is some construction and friends on the 2nd floor had issues with noise. Pool side."
    Read review
    "On the beach side"
    Read review
    "Rooms are always clean and spotless. The staff takes the time to make you feel welcome."
    Read review
    "Ocean view rooms are beautiful but you can hear the music at the pool. It ends at a reasonable hour, however."
    Read review
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