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We just spent a week at the HRH in the central Cancun hotel zone. This was our third stay here, our previous stay was in December, 2017, and we noticed some changes!
First, the good stuff. The staff was excellent, with a special mention for...More
After visiting last year we couldn’t wait to return. Beautiful Seaview room this time which we stayed in for one week. Fantastic food choices . Not just in the restaurants but in buffet, around the pool, bbq,s, themed dinner nights. There really is food everywhere....More
Date of stay: July 2018
18 Thank traciii
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 1 August 2018
Dear Tracey P,
Thank you so much for posting your review in regards of your recent visit to Hard Rock Hotel Cancun. We are thrilled to know that this is not the first time you visit our property and that you decide to come because...More
I recently stayed at Hard Rock Cancun for a total of three nights.
This was my first time staying at an all-inclusive hotel so was not sure what to expect however if all-inclusive hotels are this good then I'll be staying at them more frequently....More
Arrived at HardRock Cancun after a long flight to be met but a friendly reception team, we were given a room on the ground floor (pool view) and told we would be moved the following morning to an upgraded room (level 3) with lagoon view....More
Amazing, incredible and beautiful place! Hard Rock Cancun is, for sure the hotel with the best customer service. Is not only about the logage being taking care of by the staff when you arrive or the fast room service you get, but the genuine care...More
Date of stay: January 2019
2 Thank alvg1
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 2 days ago
Wow, Thank you so much for taking the time to share with us this valuable comments in regards of your recent stay with us in the Hard Rock Hotel Cancun.
We can see in reference of this review that you had a blast...More
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a …Morerock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.