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03/09/2017 04/09/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$440
    US$362
    SAVE US$78
    US$440
    US$440
    Traveller (7398)
    Pool & Beach (1383)
    Room & Suite (1112)
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (236 reviews)
    “zen restaurant” (105 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 40% off room rate
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (9,541)
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    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews

    281 - 285 of 5,814 reviews

    Reviewed 14 June 2017

    We had a great time at Hard Rock! We enjoyed the food, the shows were great, our room was clean and cleaned every day. We used the spa for couples massage, a haircut, waxing and manicures and pedicures. The staff was great!

    Review collected in partnership with this hotel
    Thank kimcN2663NB
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 17 June 2017

    Dear kimcN2663NB, Thank you very much for your fantastic review! I feel very happy to see that you had a blast and were pampered by the members of our staff. We look forward to welcome you again! Francisco García General Manager Hard Rock Hotel Cancun

    Reviewed 14 June 2017

    The staff at Hard Rock was excellent. There was never a need that they did not meet. From our adventure filled excursion to our photo shoot in the lobby, they were there to help make it all happen. It was an awesome place to visit!More

    Review collected in partnership with this hotel
    Thank mterrell88
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 17 June 2017

    Dear mterrell88, Wow! Thank you for sharing your Rockstar experience, it is a pleasure to read that you and your party had a blast and enjoyed every aspect of your caribbean getaway. We hope we can be your hosts again and continue to Rock together....More

    Reviewed 14 June 2017 via mobile

    Hard Rock Rock Royalty I have been working my butt off the last six months so I was glad to bring min the month of june with a much needed vacation. I chose Hard Rock Cancun over many places because l was so afraid of...More

    Thank Zay M
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 17 June 2017

    Dear Zay M, Thank you so much for sharing your experience at Hard Rock Hotel Hotel, indeed your perception will help many future travelers to take an informed decision, thus enjoying better vacation and expectancies fulfilled. Make sure I will personally pass on your kind...More

    Reviewed 14 June 2017

    We all had a great time! Love the entertainment crew and Angel at the pool bar- also loved all the restaurants and especially Jimmy at the Mexican restaurant - everyone is always so friendly and act like they are really glad you are thereMore

    Review collected in partnership with this hotel
    Thank D2205BTstephanie
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 15 June 2017

    Dear D2205BTstephanie, Thank you very much for your lovely review, I feel very happy to see that Angel, Jimmy and the rest of the band members pampered you with the Rockstar service you deserve. We look forward to welcome you soon! Francisco García General Manager...More

    Reviewed 14 June 2017

    The hotel and staff were excellent. The food and drinks were superb. The entertainment was also great. I thoroughly enjoyed my stay at the Hard Rock Hotel. I would definitely stay there again. The staff was very attentive.More

    Review collected in partnership with this hotel
    Thank Phyllis E
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 15 June 2017

    Dear Phyllis E, Thank you very much for your kind comments, I am truly happy to see that your recent experience was filled with authentic experiences that Rock! We hope we can continue to Rock together soon. Sincerely, Francisco García General Manager Hard Rock Hotel...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$394 - US$912 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #9 Luxury Hotel in Cancun
    • #9 Spa Hotel in Cancun
    • #9 On the Beach Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Priceline, Hotels.com, Expedia, Booking.com, TravelUp, Travelocity, Hotwire, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7398)
    Pool & Beach (1383)
    Room & Suite (1112)
    Dining (750)
    Hotel & Grounds (4540)
    Family and Play Areas (118)
    Bathroom (37)
    Business Centre & Event Rooms (33)
    Nearby
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    .31 km away
     
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    4.46 km away
     
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    8,680 reviews
    .19 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,091 reviews
    1.00 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Avenida Kukulkan
    5,062 reviews
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    1.54 km away
    Flamingo Mall
    23 reviews
    .69 km away
    Kukulcan Plaza
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    1.48 km away
    Questions & Answers
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    Room Tips
    "have some tips money with you."
    Read review
    "Beach/pool view is the best. 3rd floor is Rock Royalty Level and has access to it's concierge services..."
    Read review
    "Ask for Oceanview on a high floor! SO worth it!!!"
    Read review
    "The VIP area pools on the 3rd Floor deck offer great selection of food and smoothies."
    Read review
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