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09/07/2017 10/07/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$621
          US$475
          Great Deal
          US$522
          US$621
          Traveller (7245)
          Pool & Beach (1368)
          Room & Suite (1102)
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          Overview
          • Excellent74%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (230 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Offers & Announcements: 35% off room rate
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (9,156)
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          There are newer reviews for Hard Rock Hotel Cancun See the most recent reviews

          291 - 295 of 9,156 reviews

          Reviewed 15 April 2017

          We just came from Hard Rock Riviera Maya for one week so we're spoiled from being there . As soon as you walk in to the Hard Rock Cancun the smell is unbearable they have to fix that if you're looking for a quiet space...More

          Review collected in partnership with this hotel
          1  Thank ronnielimo
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 20 April 2017

          Dear ronnielimo, We appreciate your comments and on behalf of Hard Rock Hotel Cancun, we offer you an apology for falling short to your expectations. We assure you that we are working on a daily basis to achieve the satisfaction of our guests and work...More

          Reviewed 15 April 2017

          Went for our honeymoon, had a blast! They went way above and beyond for us, rose petals on the bed, private jacuzzi set up, ocean front top floor, private romantic dinner, just incredible. Everything was perfect thank you to the staff!More

          Review collected in partnership with this hotel
          Thank rtcoop89
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 April 2017

          Dear rtcoop89, Wow! It's a true pleasure to have been the main stage to celebrate this special moment and I'm proud to see that you had an authentic and romantic experience that Rocked! We hope we can host you again soon. Keep on Rocking! Francisco...More

          Reviewed 15 April 2017

          Awesome hotel and perfect for family vacation including teenagers and peace of mind. Nice beach, daily night shows awesome. Must take all inclusive. Great food. Courteous staff. Pretty much everything for all ages.More

          Review collected in partnership with this hotel
          Thank DO-King
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 April 2017

          Dear DO-King, Thank you very much for sharing your experience, we are thrilled to see that you recommend us and that our facilities and services have exeed your expectations. We can't wait for your next visit to Hard Rock Hotel Cancun. Keep on Rocking! Francisco...More

          Reviewed 15 April 2017

          I loved this hotel from start to finish. We came here for our Honeymoon in August 2016 and it was amazing! We were given a lagoon view room on what I would say was the quieter side of the hotel. The room was huge with...More

          1  Thank gemzii89
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 April 2017

          Dear gemzii89, I would like to thank you for your very detailed review about our resort and let me tell you we are very glad to have been the main stage to celebrate your honeymoon with us; certainly I enjoyed reading that you loved our...More

          Reviewed 14 April 2017

          The hotel and staff was awesome and will recommend and possibly come back! The staff was over the top! The poolside was beautiful! The spa was over priced! The drinks was always good! The food was ok!More

          Review collected in partnership with this hotel
          Thank todayilive849
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 April 2017

          Dear todayilive849, Thank you very much for rating us and sharing your kind comments, we are glad to see that you enjoyed your stay and recomend us. We hope we can be your destination one more time during your next getaway through the caribbean. You...More

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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$415 - US$1,142 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 On the Beach Hotel in Cancun
          • #9 Top resorts Hotel in Cancun
          • #9 Spa Hotel in Cancun
          • #9 Luxury Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, TravelUp, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, Cancelon, Evoline ltd, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7245)
          Pool & Beach (1368)
          Room & Suite (1102)
          Dining (741)
          Hotel & Grounds (4422)
          Family and Play Areas (117)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
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          Nearby Restaurants
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          Harry's
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          Gustino
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          Nearby Attractions
          Avenida Kukulkan
          4,960 reviews
          1.54 km away
          Museo Sensorial del Tequila
          167 reviews
          1.54 km away
          Flamingo Mall
          19 reviews
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          Kukulcan Plaza
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          1.49 km away
          Questions & AnswersAsk a question
          Kim G
          We have a family of 7. Do we need to make reservations at all of the restaurants? For dinner especially??
          25 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear Kim G, The resort does count with the "First Come - First Serve" policy, hence this help all our Rockstars to enjoy all the restaurants. At Zen restaurant we have two kind of services: regular and Hibachi, for this... More
          0
          Votes
          Google Translation
          Audrey C
          Hello! Is it possible to get an all-inclusive day pass and if so, how much in MX pesos do you sell them for!? Thank you!
          24 June 2017|
          Answer
          Response from Karen B | Property representative |
          Dear Audrey, The Day Pass will grant you access to our property, restaurants, bars, beach and pool area, activities from the entertainment team, and shows at the theatre. DayPass access is subject to the occupancy of the... More
          0
          Votes
          Google Translation
          Room Tips
          "Concierge level"
          Read review
          "Ask for an ocean view - you can't really go wrong on that side of the hotel."
          Read review
          "I suggest an ocean view, at least on the 4th floor to see a nice view. The rooms were adequate, however, the..."
          Read review
          "Our room on the ground floor. It was damp I'm guessing because of the ocean air."
          Read review
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