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28/01/2018 29/01/2018
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
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    Lowest prices for your stay
    28/01/2018 29/01/2018
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    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$473/night.

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    US$507
    US$426
    SAVE US$81
    US$507
    US$435
    Traveller (7811)
    Pool & Beach (1434)
    Room & Suite (1134)
    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (174 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (85 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 40% off room rate
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (10,434)
    There are newer reviews for Hard Rock Hotel Cancun
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    341 - 345 of 6,324 reviews

    Reviewed 4 October 2017 via mobile

    I just came back from a week trip to the Hard Rock Cancun with some friends, there were 10 of us. Our friends who invited us to come are Hall of Fame members , they stayed in the presidential suite that included a Butler service,...More

    Thank Hassana J
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello Hassana J, Thank you for taking the time sharing your latest experience at Hard Rock Hotel Cancun, We are thrilled to learn that you had a great time with us and wit the help of your butlers, everything was more simple and enjoyable. Also...More

    Reviewed 4 October 2017

    Had an amazing time, but what made it extra special was these 5 members of staff who really made my holiday. They were Roger Diaz, Donis, Jules, Edgar and Maky, they were extremely hard working, attentive and looked after us throughout the holiday. They always...More

    Thank Claresabella
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello Claresabella, Thank you so much for your amazing review and for sharing your latest experience at Hard Rock Hotel Cancun. We are very glad to know that you had an amazing time with us and also I'm very proud to learn the name of...More

    Reviewed 3 October 2017

    Absolutely fantastic my self I'll be going back for sure for the next ten years must say enterinment girl val e ride is the bests pink panther hot as well pool side roger Dias is the biz smash bar is got to go with donis...More

    Review collected in partnership with this hotel
    Thank georgeroutleff
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello georgeroutleff, Thank you very much for taking the time sharing your latest experience at Hard Rock Hotel Cancun. I'm pleased to learn the names of the persons you made you feel like royalty and provided you with our well known rock star service during...More

    Reviewed 3 October 2017

    We stayed September 18-.25 in room 1228.My boyfriend is a legendary member so when we arrived we ha a private check in. We were able to get in our room early too which was great. Our view was spectacular. I would always love to have...More

    Thank William M
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello William M, Thank you so much for taking the time sharing very well detailed review with us, regarding your experience at Hard Rock Hotel Cancun. We are pleased to learn that you and your boyfriend had a great time with us and our amazing...More

    Reviewed 3 October 2017 via mobile

    My second time here and it was better then the first time! Only because we stayed for a whole week! The food was delicious and the staff was so attentive! The entertainment staff.... seriously the best! Valeria, Brenda Coello, Torvic Nuelma Lamas, Cesar Trejo, Erendira...More

    Thank AMGIPE5941
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello AMGIPE5941, Thank you so much for sharing your latest visit to Hard Rock Hotel Cancun. We are thrilled to learn that we could improve your past experience with our great food offer and off course with the great service and energy of our entertainment...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$400 - US$930 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Family Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Agoda, Travelocity, Hotels.com, Orbitz, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7811)
    Pool & Beach (1434)
    Room & Suite (1134)
    Dining (790)
    Hotel & Grounds (4828)
    Family and Play Areas (121)
    Bathroom (38)
    Business Centre & Event Rooms (33)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Loukia H
    20 January 2018|
    Answer
    Response from amanda7791 | Reviewed this property |
    What part? I’ve been to Cancun 15 times over the last 20 years and just played my next stay. Cancun is safe, just as anywhere else don’t be out at night alone. We were just saying how safe we always feel in Cancun. At our... More
    0
    Votes
    Fumikajade
    19 January 2018|
    Answer
    Response from Utah-Indy | Reviewed this property |
    Yes when you come in the main entrance there is a desk immediately to the left. The Member, VIP, etc check in is a small open room immediately behind that check in desk. If you tell the porter that greets you in the parking... More
    1
    Vote
    kittykat1524
    18 January 2018|
    Answer
    Response from Traci G | Reviewed this property |
    The restaurants are first come first serve - no reservations. If the hotel has high occupancy I'd go to dinner earlier than later so you can be seated together.
    0
    Votes
    Room Tips
    "We were near one of the "theme" rooms where there was a wedding party, they were very noisy for us..."
    Read review
    "Ask for a sea view room"
    Read review
    "Go oceanfront with larger balconies but Rock Royalty level if possible"
    Read review
    "Upper floors more quiet because you hardly hear sound at the pool area."
    Read review
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