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02/07/2017 03/07/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$621
          US$475
          SAVE US$146
          US$621
          US$621
          Traveller (7243)
          Pool & Beach (1368)
          Room & Suite (1038)
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          Overview
          • Excellent74%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (230 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Offers & Announcements: ONLINE EXCLUSIVE: 35% off
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (9,148)
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          There are newer reviews for Hard Rock Hotel Cancun See the most recent reviews

          341 - 345 of 9,148 reviews

          Reviewed 4 April 2017

          We stayed at the Hard Rock in late March, and I was a little concerned about whether we'd encounter drunken spring breakers. No worries. This is definitely more of a family-friendly hotel. Our teen girls had a great time. The resort is small enough that...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Holly H
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 April 2017

          Dear Holly H, It's very gratifying for us to know that you have become a raving Hard Rock fan based on your recent experience. We loved to read about your comments and how much you and your familiy enjoyed our services, facilities and food like...More

          Reviewed 4 April 2017

          Just returned from a week at resort. Staff as always was great and we loved are daily interaction with Bryan Avila Vertiz that always had my morning Mimosa ready at the Market Restaurant. Pool was great and beach/ocean is fabulous. Food at Zen was our...More

          Thank Patrick C
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 April 2017

          Dear Patrick C, Thank you very much for taking the time to share your recent Hard Rock experience, I'm proud to see that you loved our pool, beach and Zen restaurant, but specially it makes me very happy to read that you were pampered by...More

          Reviewed 4 April 2017

          I have read some good and some more negative reviews on here , but I have to say we have nothing bad to to say me and my daughter arrived at hotel and were checked in and I our room with in 10mins all done...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank pj61
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 April 2017

          Dear pj61, Thank you for selecting Hard Rock Hotel Cancun for your recent gig through the Mexican caribbean. It's a true pleasure to have Rocked with you and your little Rockstar and we love to read all your amazing comments and feedback. We would love...More

          Reviewed 4 April 2017

          This is by far the best resort ever!!!! The entertainment staff re so kind and fun!There is never a dull moment here. I call it my home away from home or my second home. This was my third time here and definitely not the last....More

          Thank Taylor N
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 April 2017

          Dear Taylor N, You are a true Rockstar! We are definately thrilled to meet a raving Hard Rock fan like you and it makes us proud to learn that you consider us like your home away from home, be confident that Batman, Dani, Jose, Jay...More

          Reviewed 4 April 2017

          food at the Smash bar was EXCELLENT! I could never pass the layout without filling my plate. Today ..I got to meet Maria Guadulupe Judre 2Drc2. Wonderfully sweet woman with many talents. You got to come try her cooking talents!More

          Thank tryan2017
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 April 2017

          Dear tryan2017, Thank you very much for your sweet review and kind words towards Maria and her amazing job job, she definitely portraits the passion we have to make all our dear guests to feel like true Rockstars. We look forward to welcome you soon!...More

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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$400 - US$1,147 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Top resorts Hotel in Cancun
          • #10 On the Beach Hotel in Cancun
          • #10 Spa Hotel in Cancun
          • #10 Luxury Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Priceline, TravelUp, TripOnline SA, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7243)
          Pool & Beach (1368)
          Room & Suite (1038)
          Dining (740)
          Hotel & Grounds (4422)
          Family and Play Areas (116)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
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          Nearby Restaurants
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          Harry's
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          Gustino
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          Nearby Attractions
          Avenida Kukulkan
          4,957 reviews
          1.54 km away
          Museo Sensorial del Tequila
          167 reviews
          1.54 km away
          Flamingo Mall
          19 reviews
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          Kukulcan Plaza
          644 reviews
          1.49 km away
          Questions & AnswersAsk a question
          melonie b
          Hi what currency is best to bring US dollars or Mexican pesos? I'm traveling from UK
          20 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear melonie b, In most places in the Cancun area you will be able to pay both in dollars or pesos. The difference will remain on the daily exchange rate that will be different at most shops, restaurants, night clubs... More
          1
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          nataliechapple
          Are all the restaurants and bars included in the all inclusive deal?
          19 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear nataliechapple, With your reservation you will have access to our 5 restaurans, bars, snack bars, 24/7 room service and more! Keep on Rocking!
          1
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          Hayley E
          our room we have booked is Rock Royalty deluxe platinum with sea-view, are these the rooms on the 3rd floor with direct access from the room to the pool & bar.
          17 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear Hayley E, With your Rock Royalty Level room you will have direct access to the VIP areas at the beach and third floor. We look forward to welcome you!
          1
          Vote
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          Room Tips
          "Concierge level"
          Read review
          "Ask for an ocean view - you can't really go wrong on that side of the hotel."
          Read review
          "I suggest an ocean view, at least on the 4th floor to see a nice view. The rooms were adequate, however, the..."
          Read review
          "Our room on the ground floor. It was damp I'm guessing because of the ocean air."
          Read review
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