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The Royal Sands Resort & Spa All Inclusive

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#19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,920 Reviews from our TripAdvisor Community

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Showing 3,448: English reviews
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Reviewed yesterday NEW

This was our first time in Cancun, and at an all inclusive resort. I was concerned about the drinking water situation, but the resort had their own filtration system and everywhere else had plenty of bottled water, so it was never an issue. We were very pleased with the property - beautiful beach, cabanas and pools. The staff were very...

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Helpful?
Thank Meghan W
Hyde Park, Vermont
Reviewed yesterday NEWvia mobile

We had an absolute fantastic vacation here. Patricio more than made our whole trip with his willingness to go out of his way every day to make us feel welcomed. All staff were extremely friendly. Never had a more exciting vacation than this one. Cannot say enough good things about this place. Cannot wait to come back next year and...

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Thank plumberman002
Alexandria, Minnesota
Reviewed yesterday NEW

Family vacation for 8 days and I personally believe we enjoyed each day! The staff was always friendly and happy to assist and/or wait on us! I felt very comfortable and welcome anywhere I went in the resort. I would be more than happy to come back to this resort for a vacation. I want to call out a few...

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Helpful?
Thank dempslk
Berlin Heights
Reviewed 2 days ago NEW

Friendly and accommodating resort. They always put their guests first. The resort is very clean and comfortable. We never had a bad meal during our entire stay. They have a nice food selection, even the picky eaters were happy.

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Thank T9347HQkimberlys
Charleston
Reviewed 3 days ago NEW

The Royal Sands resort has wonderful staff & service, great quality and quantity of food, and beautiful beach views from every single room. It was a perfect vacation and I would recommend that anyone stay there during their Cancun trip.

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1Thank megbal2017
Reviewed 4 days ago NEWvia mobile

I came here for my first year anniversary and I can say this okay is worth the money. I was looking for a cheap all inclusive and this hotel deliver. I didn't know his hotel was part time share with other members. The lobby is a chaos from 8-5pm . You will have people trying to recruit you for presentations...

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1Thank Andres G
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Andres G, Thank you for taking the time to review your stay with us. We are glad to know you enjoyed your overall stay at The Royal Sands. We apologize if our concierge staff was a little too eager to reserve a spot for you on one of our property presentations. These are a great way to find out...

CHICAGO
Reviewed 4 days ago NEW

As owners of these properties, we are of course accustomed to the setting and services. We love the ability to return to our own villa every year, using the amenities and being recognized by the staff. There really are not a lot of activities if you prefer to be separate from your children, but many if this is a family...

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Helpful?
Thank JLZChicago
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear JLZChicago, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have you...

australia
Reviewed 5 days ago NEW

My husband and I stayed here to start our honeymoon, while, staff dont pay too much attention to special events, with the all inclusive it gives you access to lots of indulgence. We were skeptical doing all-inclusive as we thought the food would be terrible, in fact, we were proven wrong. the food was great at the locations we ate...

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Helpful?
Thank happy-sydney09
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear happy-sydney09, Thank you for taking the time to review your recent stay with us. How wonderful that you chose The Royal Sands for this special occasion. We couldn’t be happier to see that your time spent with us was a great experience. Your comments are very important to us, and I'm sharing them with our Special Events team so...

Reviewed 5 days ago NEWvia mobile

I traveled with one of my best male friends for a week to Royal Sands. The service was fantastic all week. Every server, bartender, cleaning staff, and clerk was polite, helpful, and attentive. All the facilities were clean, and well maintained. The cleaning staff came around three times a day one for cleaning, one for restocking drinks in your minifridge,...

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Helpful?
Thank Ethan D
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Ethan, Thank you so much for taking the time to review your recent visit at The Royal Sands. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities, and service. We take pride in...

Morris Plains
Reviewed 5 days ago NEW

From the moment we walked into the Royal Sands we were greeted by the very professional and friendly staff. We found the entire premise to be extremely clean and well kept. We will absolutely be back for another stay. We had a wonderful vacation.

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Thank U7104WVbriand
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Brian, Thank you for taking the time to post your review about our resort. We take pride in our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at The Royal Sands and we look forward to welcoming you back soon. Warm Regards.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM994 - RM2,050 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
427 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a beachfront, ocean facing room on an upper floor.”
  • Sunrise
meghanw282, 22 Apr 2017 | Read review
“We pay the tip ourselves as we are not using all inclusive. We are not familiar with how it works with all inclusive. ”
JLZChicago, 19 Apr 2017 | Read review
“The rooms need to have bigger pillows on the beds.”
U7104WVbriand, 18 Apr 2017 | Read review
“Loved our room 5701 with an excellent view!! You also get quite the workout with steps daily if you choose not to take the elevator!”
meechparrish, 16 Apr 2017 | Read review
“It was great how you could close the door to bedrooms or sections of the suite and people wouldn't be disturbed if they were sleeping etc...”
jasonrI9793VI, 14 Apr 2017 | Read review
5 of 5