We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Sands Resort & Spa All Inclusive

CancelonUS$244*
View Deal
#19 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$395*
US$244*
Great Deal
US$263*
US$314*
Compare best prices from top travel sites
and 13 more sites!
Professional photos
The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,027 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Sands Resort & Spa All Inclusive
See the most recent reviews
Showing 3,537: English reviews
Reviewed 3 days ago NEW

I have been going to the sands for 17 yrs. they sold it as a family catered resort but now it's for young people who take advantage of the all inclusive,i.e. They drink like fish. The food is terrible

Review collected in partnership with this hotel
 Report
Helpful?
Thank O5738PJellenb
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear O5738PJellenb, Thank you for taking the time to review your recent stay with us. We always strive to provide the highest satisfaction levels to our guests and we're disappointed to learn we didn't achieve this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your...

Johnston
Reviewed 3 days ago NEW

We love the Royal Sands so much so that we have been there three times in one year. The service is great. The grounds are immaculate and beautiful. The Apartments are roomy and well kept. All in all it is one of our favorite vacation spots in the world.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Linda C
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Linda C, Thanks so much for writing a review about The Royal Sands. We love hearing from our return guests and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to...

Los Angeles
Reviewed 4 days ago NEW

Facilities dated, room had 2 tiny uncomfortable beds, bathroom was awful, on site food was poor quality especially "The Veranda" which was just downright bad, drinks were very watered down, on site bars closed by 8 pm, too many smokers, service wasn't great with exception of maid, elderly population dominated which made it feel like a 65+ community, we didn't...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Lauren C
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lauren C, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay experience to make this right. We hope we have the chance to connect with...

Columbus, Ohio
Reviewed 4 days ago NEW

We had 4 adults and stayed in an ocean view villa. It was a gorgeous room and we loved the balconies and the fact that we could eat breakfast outside overlooking the ocean. We have stayed at Royal Resort properties in the past and this was everything we expected. We loved the beachfront views and the beach was well maintained...

 Report
Helpful?
Thank HyperChick921
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear HyperChick921: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Reviewed 4 days ago NEW

This was my second time there and it was great once again , would love to become a member. The people are nice the service is excellent, the resort is beautiful and clean, the staff is top notch. Excellent

Review collected in partnership with this hotel
 Report
Helpful?
Thank 500lawrencet
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lawrence, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Thank you for expressing interest in becoming part of the Royal Resorts family. You couldn't...

Baltimore, Maryland
Reviewed 5 days ago NEWvia mobile

We did a lot on our trip, but the most relaxing and fun time we had was at the char hut pool bar. Everyday we had wonderful service by a bartender Cano (Jose Luis Ricalde Cano) that remembered us daily, made the best drinks we had in Cancun, and offered the most excellent attentive service. We were truly impressed by...

 Report
Helpful?
2Thank alexandralynneboz
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear alexandralynneboz, Thank you for taking the time to review your recent stay with us. We couldn't be happier to see that your time spent with us was a great experience. It’s great that you were able to enjoy the amenities around the resort and give yourselves the time you deserve to relax by the pool at the Char Hut...

Springfield, Illinois
Reviewed 6 days ago NEWvia mobile

Fifth time visiting Cancun and this was my families favorite resort. Veronica at the front desk was exceptional. We had three rooms which were upgraded by Expedia and Veronica maneuvered the rooms so my family could be in close proximity. In addition, I left my iPhone on a tour to Chichen Itza and she was so kind to intercede to...

 Report
Helpful?
Thank DRHUD
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear DRHUD, Thank you for taking the time to review your recent stay with us. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to relax, spread out and enjoy each other’s company while you’re on vacation, and we're glad to see you enjoyed this relaxation. We hold the safety...

Tuscaloosa, Alabama
Reviewed 6 days ago NEW

The short version is that I found this resort to be totally worth booking a second time. If you are looking for a moderate, exceptionally clean room, incredible service and a resort with lots of luxury extras then you need to consider the Royal Sands. FULL REVIEW: In April of 2016 three of us stayed at the Royal Sands and...

 Report
Helpful?
4Thank Robin H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Robin H, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel welcome. You could not give us any higher compliment than a return stay. Thanks again for the detailed...

Reviewed 1 week ago

Resort is very well maintained with nice amenities. Resort is also located near many activities. We also got good value from the all-inclusive meal plan. Specifically speaking to the Royal Sands resort where stayed, the service the LaVeranda restaurant could have been friendlier and faster. Also, pool/beach side food/drink service was slow to the point it didn't appear enough servers...

Review collected in partnership with this hotel
 Report
Helpful?
Thank leonardd381
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Leonard, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We appreciate you letting us know...

PA
Reviewed 1 week ago

Amazing place that we will definitely return to! All service staff goes above and beyond to provide fast, and phenomenal service. We have vacationed at other Royal properties as well, but this is our favorite! The food is great and the cleanliness of the resort amazes me! There are activities for those who want to partake, or quiet spots for...

Review collected in partnership with this hotel
 Report
Helpful?
Thank sbpat
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear sbpat, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

3,649 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2674)
Viewed
Room/Suite (191)
Viewed
Hotel & Grounds (445)
Viewed
Pool/Beach Area (683)
Viewed
Dining (114)
Viewed
Bathroom (26)
Viewed
View from Room (233)
Viewed
Family/Play Areas (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (3)
Viewed
Other (971)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (955)
Viewed
Aerial Photography (110)
Viewed
Amenities (128)
Viewed
Beach (50)
Viewed
Kids' Pool (9)
Viewed
Pool (63)
Viewed
Dining (95)
Viewed
Second Pool (19)
Viewed
The Hotel (144)
Viewed
Two-Bedroom Master Suite (103)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Family/Play Areas (4)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.8 km away
Grand Fiesta Americana Coral Beach Cancun
5.3 km away
The Royal Cancun All Suites Resort
2.0 km away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices
3.4 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,707 reviews
1.7 km away
Paradisus Cancun
Paradisus Cancun
#23 of 181 in Cancun
8,918 reviews
1.0 km away
Hard Rock Hotel Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM859 - RM2,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotels.com, Vacatia, Hotwire, TravelUp, Orbitz, Cancelon, HotelsClick, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
446 questions
Ask a question

See all questions (446)

Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though "tips" are included in the all inclusive, we normally gave $5 or more extra and always got great service.”
kevinwC6323QN, 22 May 2017 | Read review
“Bring your own pillows Bedding needs improvement The coffee makers are old style Maids are wonderful and come every day!”
lindacK8593JO, 22 May 2017 | Read review
“Try to be on floors two or above to be able to have a better view, particularly if you are ocean front.”
robinhD8794AT, 19 May 2017 | Read review
“There are no0 poor choices. Depending whether you want to see sunrise or sunset, all rooms offer either.”
rslarson, 17 May 2017 | Read review
“ask to be booked on the new building, not the smaller old one.”
263hugol, 16 May 2017 | Read review
5 of 5
Cancelon
US$244* /night
View Deal
Booking.comUS$263
Bookit.comUS$314
Vacatia.comUS$395
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates