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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,757 Reviews from our TripAdvisor Community

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Showing 3,301: English reviews
Hamlet, North Carolina
Reviewed 9 February 2016

Snow made us lose 2 days but the other 5 were wonderful, No issues on our rental from an owner. Checkout the night before was a breeze. Spa services and facilities were first class. We were able to buy a package deal of services and save money. Good service, Clean facilities, Acceptable food. Older facility but well keep up. Enjoyed...

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Helpful?
Thank Shirtman72
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Shirtman72, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Marysville, Michigan
Reviewed 9 February 2016

We were very happy with this resort. The staff was courteous and not pushy. We were tended to very well and found any assistance that we needed quickly. We would happily go back any time in the future.

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Helpful?
Thank Joslyn W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Joslyn W, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Pottstown, Pennsylvania
Reviewed 9 February 2016

The Royal Resorts does a fantastic job at taking care of its members. All the staff is always warm, friendly and helpful. The landscaping is lovely and everything is very clean! I even noticed the ceiling on our deck was spotless! There is an incredible attention to detail at the Royal Resorts!

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Helpful?
Thank Gaia H
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Gaia H, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to...

Minneapolis
Reviewed 8 February 2016

RS continues to be a great value. Arguably the best beach area in all the hotel zone; best maintained best and with excellent seating and palapas. The pools and other resort amenities are excellent. The place is clean, well kept, and safe. The new grocery store a block away is nice for shopping, but the resort store will have most...

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1Thank northernpoint
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear northernpoint: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed, family-friendly experience by taking care of our...

Sacramento, CA
Reviewed 8 February 2016

The Royal Sands was our first try at an all-inclusive resort and we were not disappointed. The condo is nice and kept immaculate, the service is friendly, and the food varied and tasty. The pools are just exquisite and they have tennis courts and a fitness center. A bonus for me was the daily water aerobics class they conduct at...

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Thank oogramm
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear oogramm, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Oklahoma City, Oklahoma
Reviewed 8 February 2016

Excellent service and beautiful beach made for an awesome vacation there are so many optional trips and excursions available. The all inclusive package was great the resort was clean and well maintained my friends and I had an awesome time there.

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1Thank Mary R
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mary R, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Lincoln
Reviewed 8 February 2016

I love going to Mexico and the Royal Group are great. The weather was a little chilly and cloudy but better than snow. There are many things to see around the resort. Many activities to participate in.

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Thank 276debraf
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear 276debraf, Thanks so much for writing a review about your stay. It seems that each time is even more of a charm for you, and we thank you for your continued loyalty. You can't give us any higher honor that a return visit, and we look forward to seeing you again soon. Best Regards.

Dassel
Reviewed 7 February 2016

Great chairs and palapa's on the beach. The restaurant and bar by the pool were great. Happy hour started at 3. We enjoyed time in the spa and exercise facility. All in all it was a very relaxing week.

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Thank rondam76
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear rondam76: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Littleton
Reviewed 7 February 2016

Once again, our stay at the Royal Sands was lovely, fun, and the best place ever! The resort is beautiful. The staff works extremely hard to make sure the grounds are beautiful and clean. The beach, the gardens, recreation areas, all are worked on daily by friendly, extraordinary people. There are many activities for all family members or you can...

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1Thank COBooklady
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear COBooklady, Thanks so much for writing a review about your stay. It seems that each time is even more of a charm for you, and we thank you for your continued loyalty. You can't give us any higher honor that a return visit, and we look forward to seeing you again soon. Best Regards.

michigan
Reviewed 7 February 2016

This is a time share resort that they are trying to convert into a all inclusive and not doing current members who have an investment in fairly. It is a beautiful family friendly resort of which current members would like it to stay that way. Updates are being done to the rooms and the grounds are clean & pretty on...

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Thank the2travelrz
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear the2travelrz: Thank you for taking the time to review your stay with us. As you mentioned, our resorts are built with the upmost goal of being family-friendly facilities and we strive to live up for that goal. All Inclusive program is an added value for non member visitors and will always remain as an optional package for our members....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,031 - RM2,159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
406 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better to have 2nd separated bedroom”
 of 5 bubbles W4867IKmarkv, 25 Feb 2017 | Read review
“Beachfront is the most private and very peaceful. I really like the updated decor in the select rooms.”
 of 5 bubbles 482heidih, 24 Feb 2017 | Read review
“Get a view of the pool on the end close to the ocean, on the south side. Less direct sun out most of the day and the view is spectacular.”
 of 5 bubbles 330skipb, 22 Feb 2017 | Read review
“All villas have a great view.”
 of 5 bubbles 95calvine, 20 Feb 2017 | Read review
“Excellent location in cancun”
 of 5 bubbles deep869, 19 Feb 2017 | Read review
5 of 5