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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$309
    US$259
    SAVE US$50
    US$300
    US$300
    Traveller (2747)
    Pool & Beach (955)
    Room & Suite (771)
    The Royal Cancun All Suites Resort
    2,291 reviews
    #27 of 175 hotels in Cancun
     
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    Overview
    • Excellent66%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la veranda” (323 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: Package Deal
    Hotel deals
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    The Royal Cancun All Suites Resort
    2,291 reviews
    #27 of 175 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,997 reviews
    #15 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,061 reviews
    #11 of 175 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,784 reviews
    #3 of 175 hotels in Cancun
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,198)
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    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
    See the most recent reviews

    831 - 835 of 3,688 reviews

    Reviewed 17 August 2016

    The service at this Royal Resort is exemplary. I would encourage anyone who wants quality time with their family, whether your kids are young or are older (like mine, 17, 19, 22). The beach is beautiful, a bit rough, but we never went out far....More

    Thank shrutisanghav
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 19 August 2016

    Dear Guest, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 17 August 2016

    We booked a total of five units at Royal Sands Resort & Spa for 15 people. Everyone had a wonderful time and we're already discussing a return trip. We took full advantage of the all-inclusive feature as that allowed the group to dine together for...More

    Thank emilysresortsdotcom
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 17 August 2016

    Dear Emily, Thank you for taking time to post about your experience at The Royal Sands. We always strive to provide our guests with the highest satisfaction levels and your review is very rewarding since it shows we're achieving this goal with our customers. It...More

    Reviewed 14 August 2016 via mobile

    Julio Dzib Ojeda was my families bartender at the pool. He spoke very good English and help me learn more Spanish. Excellent Personality. Highly Recommend all of the staff. My family has been coming here for years and the bartenders and activities staff members are...More

    Thank Snoaces
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 15 August 2016

    Dear Snoaces, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Reviewed 14 August 2016

    Beautiful location with staff and services to make your vacation great. Great spa and workout facilities. Concierge services to tailor your experience to your desire and fantastic shopping and dining opportunities immediately adjacent to the resort.More

    Review collected in partnership with this hotel
    Thank jeffreyh957
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 15 August 2016

    Dear jeffrehyh957: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 13 August 2016 via mobile

    I haven't been in a place with such poor service and attitude from the staff as this place. From the arrival/ check-in process I was already facing issues, check-in agent Cecilia Avalos didn't have the decency in being sympathetic (I was sent to the wrong...More

    9  Thank rainbow_jetsetter
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 15 August 2016

    Dear rainbow_jetsetter, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay...More

    The Royal Cancun All Suites Resort
    2,291 reviews
    #27 of 175 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,997 reviews
    #15 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,061 reviews
    #11 of 175 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,784 reviews
    #3 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$218 - US$465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, TravelUp, BookIt.com, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2747)
    Pool & Beach (955)
    Room & Suite (771)
    Dining (210)
    Hotel & Grounds (1618)
    Bathroom (26)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Richdanielle
    28 July 2017|
    AnswerShow all 3 answers
    Response from tsaes | Reviewed this property |
    Can't say I saw this but it's a big resort. Whatever you do don't drink the tap water or order drinks with ice as you'll end up with diarrhoea. What's in the fridge of your Unit is fine. Anything that's free poured avoid. More
    0
    Votes
    sinythomas39
    26 July 2017|
    Answer
    Response from tsaes | Reviewed this property |
    Yes safe for families but you can walk to the beach easily so no gate or fence. Pool is reasonably shallow but again not fenced. Safe in your room for valuables. No security or life guards.
    1
    Vote
    sinythomas39
    19 July 2017|
    AnswerShow all 3 answers
    Response from Julie S | Reviewed this property |
    We travelled with a family of six and had no problem staying fed and with drink in hand the entire week without extra cost. You'll be just fine. :)
    1
    Vote
    Room Tips
    "We had some issues with kids running through the halls in the evening and a couple of nights our door bell..."
    Read review
    "We were on he second floor of the C building, great views and overall quiet place."
    Read review
    "Get the villa where 6 can sleep in, you have two big rooms, one with a king size bed and the other with two..."
    Read review
    "Phase 1 is much livelier than Phase 2. Depends on your preference as to which is "better"."
    Read review
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