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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 10% below average rate

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    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la veranda” (316 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: 44%OFF + 100US in Credits
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,515)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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    931 - 935 of 3,960 reviews

    Reviewed 6 November 2016

    Visiting the Royal Sands this year (October 2016) we enjoyed great weather, fun times, calm seas, no sargasso! We return....because of the Staff. Javier (one of the Bellmen) has made the difference for us. He can answer questions both about the resort, and when you...More

    Thank M H
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 7 November 2016

    Dear MH Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 5 November 2016

    This resort exceeded our expectations!! The service was exceptional and the location was amazing!! We had a wonderful family vacation!! We went with toddlers and they had a great time!! We're looking forward to going back!!

    Review collected in partnership with this hotel
    Thank grigorec933
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 7 November 2016

    Dear Grigorec933, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 5 November 2016

    Great place to relax and refresh. The atmosphere is beautiful, the staff and food are great. We always have a great time when we stay at any of the Royals. You have a personal concierge for all your needs, and they can even make dinner...More

    Review collected in partnership with this hotel
    Thank dennisr413
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 7 November 2016

    Dear Dennis, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. Our resorts are...More

    Reviewed 4 November 2016

    Total of six of us travelled here for a week vacation. Everything is very clean and the staff is well trained and attentive. The beach and swimming areas are wonderful, the tide is a bit powerful which obviously cannot be controlled. A few minor issues...More

    Thank tkdecker43
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 7 November 2016

    Dear Guest, Thank you for taking time to post about our resort. We're sorry to learn about your experience with the staff. Rest assured this is not a behavior Royal Resorts promotes nor encourages and we'll share your comments with the appropriate channels so that...More

    Reviewed 3 November 2016

    I would like every one to go to that resort the place is so clean the people are so courteous from the waiters to the bell men, unbelievable experience I can go back tomorrow. My husband said we are going back ASAP> Folks is all...More

    Review collected in partnership with this hotel
    Thank Linet M
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 3 November 2016

    Dear Linet: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$225 - US$512 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #17 Top resorts Hotel in Cancun
    • #18 On the Beach Hotel in Cancun
    • #18 Luxury Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, TravelUp, Hotels.com, Hotwire, Cancelon, Travelocity, Evoline ltd, HotelQuickly, getaroom.com, Cheap Tickets and TripOnline SA so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2862)
    Pool & Beach (963)
    Room & Suite (791)
    Dining (218)
    Hotel & Grounds (1696)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
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    .90 km away
     
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    2.02 km away
     
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    1.38 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    toon_adventure
    19 November 2017|
    Answer
    Response from Larry S |
    They don't want glass at pool but you shouldn't have an issue with cans.
    0
    Votes
    Robert H
    11 November 2017|
    AnswerShow all 2 answers
    Response from msbones047 | Reviewed this property |
    We paid for the entire stay at time of reservation.
    0
    Votes
    Sue D
    4 November 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Sue D, The Royal Sands does not have an open air lobby. Regards,
    0
    Votes
    Room Tips
    "Don't do major repairs when guest are going to be adversely affected ."
    Read review
    "If you want games and activities, choose Phase I. If you want quiet, get Phase II."
    Read review
    "All the rooms are ocean view. Above 1st floor is best."
    Read review
    "Choose Phase II if you want quiet. Beachfront rooms are good for hearing the waves at night."
    Read review
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