We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Sands Resort & Spa All Inclusive

Show Prices
#19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,929 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Sands Resort & Spa All Inclusive
See the most recent reviews
Showing 3,456: English reviews
Madison, Wisconsin
Reviewed 23 April 2016 via mobile

When my family and I arrived at the Royal Sands, they greeted us with a simple "welcome home". The nice man who greeted us took all our bags up to our room, leaving us to only walk to the elevator. I don't normally talk about the elevator, but this time, the elevator was made of glass and we could see...

 Report
Helpful?
1Thank LEtrvl
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear LEtrvl, It’s great to hear from you about your stay with us. We’re happy to hear that you were able to find more room and more value out of a stay with us. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax. We’re glad again to...

Chicago, Illinois
Reviewed 23 April 2016

We have been to the Royals Sands Resort every year since it has opened. Though we are renters and not owners, the staff has remembered us and treated us graciously each time, which is why we return each year. From Angel at check-in to Eduardo the head waiter at La Veranda Restaurant and most especially Fher Pedroza our waiter, our...

 Report
Helpful?
1Thank Debbie21812
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Debbie, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We're glad to read our service has covered your expectations for so many years. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards

Connecticut
Reviewed 22 April 2016

Low level of Service Time Share ??? they make you check out of your room on Sat am and hold your belongings until they find a similar room, sounds nice? huh? only one restaurant! If you want their " ALL INCLUSIVE" you have to take a shuttle off the Resort! what a waste of time,, oh, and make sure you...

 Report
Helpful?
6Thank azulali
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear azulali, Thank you for letting us know about your recent stay with us. We're disappointed to hear that your stay fell below your vacation expectations. One of our goals is to communicate accurately and assertively with our customers. We've made sure that the information regarding the room switching on Saturday is available at our website and at all of...

Weymouth, Massachusetts
Reviewed 22 April 2016

This hotel was exactly what we needed after a very tough time. The beach was pristine and the pools and pool bars were to die for. The service was magnificent, we left the resort one time only, couldn't wait to get back. We had to move rooms on a Saturday to accommodate timeshare owners. No problem, new room was even...

 Report
Helpful?
1Thank scotland010
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear scotland010, It’s great to hear from you about your stay with us. We couldn’t be happier to see that your time spent with us was a great experience. We are honored that you would choose to stay with us again. We will see you then! Best Regards

as
Reviewed 22 April 2016 via mobile

My second visit to the spa. I think I'm addicted to the massage therapy. It feels so wonderful and relaxing I could go everyday. The girls know what they are doing. Highly recommend the spa. The resort is very clean service is excellent.

 Report
Helpful?
1Thank skierchris525
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear skierchris525, Thanks for your review about our resort. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax at our Spa. We’re happy again to hear that you enjoyed your stay and we hope to see you again soon. Warm Regards

Knoxville, Tennessee
Reviewed 21 April 2016

Beautiful resort. The employees are very attentive to the guests. We stayed in a lock-off with two double beds. The room was large with a walk-in closet, small kitchen area with microwave, toaster, coffee-maker and refrigerator, large sink area and small separate bathroom. The bathroom was dated but very clean. The balcony on these units is small but you can...

 Report
Helpful?
1Thank travelindeeter
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear travelindeeter, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We are honored that you would...

Frankfort, Illinois
Reviewed 21 April 2016

We thoroughly enjoyed our visit to Royal Sands. We are members and visit almost every year. This year we found improvements to the service and food since last year. The villa is comfortable with daily maid service. The beach is beautiful and a perfect place to enjoy the sun, warmth, and relax. There is food and beverage service on the...

 Report
Helpful?
1Thank Mary111015
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mary, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Thank you for your comments about Moises. We're glad to read his service exceeded your expectations. We appreciate your feedback and can't wait...

Dothan al
Reviewed 21 April 2016

After just returning from a weeks vacation here I'd like to give two reviews for those with future reservations. The first will be a brief overall review of the resort for those who don't like reading long reviews. The second will be a more detailed review that will hopefully allow you to get the most out of your visit to...

 Report
Helpful?
25Thank Keith F
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Keith F, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. We're sure that the TripAdvisor community will appreciate your insights about our resort...

Eau Claire, Wisconsin
Reviewed 21 April 2016

Loved this resort! The sand at the beach is soft as can be, with plenty of chairs. The pool was quiet and the perfect temp. Nice swim up bars, served drinks and food. All rooms face the pool and the ocean (we stayed in the north tower of the resort, which seemed a little quieter, which we liked), and the...

 Report
Helpful?
Thank lynn b
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lynn b, Thank you for taking time to post about our resort. We're happy to read you had a great vacation with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

st louis
Reviewed 21 April 2016

Great hotel.. Many time share residents and hotel guests as well Great beach. Nice rooms all with pool and ocean view, The all inclusive lets you dine at many restaurants outside hotel.. Great food choices.. Cant go wrong here.. even Karaoke nights were a good time

 Report
Helpful?
Thank macjohn
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Macjohn, Thanks so much for writing a review about your stay. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know the TripAdvisor community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm...

3,497 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2632)
Viewed
Room/Suite (183)
Viewed
Hotel & Grounds (441)
Viewed
Pool/Beach Area (676)
Viewed
Dining (114)
Viewed
Bathroom (26)
Viewed
View from Room (233)
Viewed
Family/Play Areas (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (3)
Viewed
Other (948)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (845)
Viewed
Amenities (128)
Viewed
Beach (50)
Viewed
Kids' Pool (9)
Viewed
Pool (63)
Viewed
Dining (95)
Viewed
Second Pool (19)
Viewed
The Hotel (144)
Viewed
Two-Bedroom Master Suite (103)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.8 km away
Grand Fiesta Americana Coral Beach Cancun
5.3 km away
The Royal Cancun All Suites Resort
2.0 km away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices
3.4 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,628 reviews
1.7 km away
Paradisus Cancun
Paradisus Cancun
#22 of 182 in Cancun
8,742 reviews
1.0 km away
Hard Rock Hotel Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM995 - RM2,052 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Vacatia, Hotwire, Orbitz, Expedia, Travelocity, Hotels.com, TravelUp, HotelsClick, TripOnline SA, Cancelon, getaroom.com, Cheap Tickets and Evoline ltd so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
428 questions
Ask a question

See all questions (428)

Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a beachfront, ocean facing room on an upper floor.”
  • Sunrise
meghanw282, 22 Apr 2017 | Read review
“We pay the tip ourselves as we are not using all inclusive. We are not familiar with how it works with all inclusive. ”
JLZChicago, 19 Apr 2017 | Read review
“The rooms need to have bigger pillows on the beds.”
U7104WVbriand, 18 Apr 2017 | Read review
“Loved our room 5701 with an excellent view!! You also get quite the workout with steps daily if you choose not to take the elevator!”
meechparrish, 16 Apr 2017 | Read review
“It was great how you could close the door to bedrooms or sections of the suite and people wouldn't be disturbed if they were sleeping etc...”
jasonrI9793VI, 14 Apr 2017 | Read review
5 of 5