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NYX Hotel Cancun

CancelonUS$108*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$209*
US$108*
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US$158*
US$158*
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NYX Hotel Cancun
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1,986 Reviews from our TripAdvisor Community

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Showing 765: English reviews
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Leon, Mexico
Reviewed 2 days ago NEW

The facilities and rooms have many details that make them look old and unattended, beds are comfortable and some rooms include a fridge which is always handy for cooling some beers. Location: there is a convenience store right in front of the hotel and transportation 24/7 to the bar zone.Food: includes a breakfast wich is complete enough to start the...

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Helpful?
Thank Raul S
Reviewed 2 days ago NEW

We were vacationing on a budget, so a smaller hotel like the NYX made sense for us. After our first meal we made friends with Eduardo. Each day he welcomed us and made our vacation that much better! So glad to have caring staff while on vacation :)

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Thank Laura M
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Great customer service. We had Rodrigo as our waiter for several meals and he was very attentive and friendly to us. Look for him if u dine at the Deck Restaurant. @nyxhotel: This man need a raise!! And when we were at the bar inside the hotel Edgar was nice to us too. He makes awesome drinks. Try the michelada!!!...

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Helpful?
Thank A TripAdvisor Member
Orlando, Florida
Reviewed 4 days ago NEWvia mobile

I stayed here for 6 days and it was great. The receptionist was very nice. The staff serving was very professional and nice . Our room was great and the view was amazing. During our stay the power went out in Cancun so we was without lights which means no air for a while . Other than that, I recommend...

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Helpful?
Thank Msforeverprettii
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest First of all thank you very much for leting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team We would like you to know that reading reviews like yours letting us know that the variety of food and beverages...

Reviewed 6 days ago NEW

My wife and I stayed at Nyx this winter; it offers all the luxuries of a larger resort, but in a much more intimate setting. The beach, food and drinks were amazing! Shout out to Eddie, whose hospitality and attention to detail helped to ensure that this was one of the most relaxing trips we've ever been on. Would definitely...

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Helpful?
Thank Babylonfeded
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Thank you very much for your loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring us with their return. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Warm Greetings Hotel NYX Cancun

Kansas City MO
Reviewed 6 days ago NEW

Another great vacation at the NYX HOTEL. The hotel keeps on improving its buildings and amenities. The beach is beautiful and they have added more beach beds along with hammocks, beach service for drinks and food is available, palm tree's have really grown. The pool entertainment is very good, Johnathan has lots of personality and is really fun around the...

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Helpful?
Thank tmkr1isme
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Thank you for letting us being part of your vacation memories, we really enjoy it and appreciate it, let's aim for many more to come. We're glad to discover you had a fantastic time in family during your stay. And thank you so much for being part of NYX Hotel during the last years, it's quite a long...

Reviewed 6 days ago NEWvia mobile

1. Breakfast... they have no bacon! Fruit is very good; however, by the end of the week it was turning brown. 2. Lunch... very limited lunch menu and it was ok. Lunch staff is not to friendly to Americans. So we started eating lunch out. 3. The new Italian restaurant is great staff is on the spot; however, regular dinner...

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Helpful?
Thank Bj V
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We are very concerned by what sounds like a disappointing visit at our hotel, we would like to apologize for...

Rockholds, Kentucky
Reviewed 1 week ago NEWvia mobile

My husband and I visited Cancun for our honeymoon and chose an all inclusive package at Hotel NYX. When we first arrived we were immediately greeted with smiles and a cold glass of orange juice. Our room wasn't ready so we were able to leave our luggage with an attendant and go eat some lunch. There we met Eddy, our...

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Helpful?
Thank ljnicole
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest First of all thank you very much for leting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team we would like you to know that reading reviews like yours letting us know that the variety of food and beverages...

San Francisco, California
Reviewed 1 week ago via mobile

We are here now and really are disappointed. Would like to leave, but would lose money. Food is mediocre at best. Not much for choices. Staff has treated us as Americans like the red haired step child from waiters to bartenders -- many have been cold to us. We tip, try to be friendly to no avail. Caution. Expensive too!...

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Helpful?
Thank MB7119
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity. We're sorry to read that your experience was not up to your expectations. Be sure that we've taken note of all your comments mentioned and we will be taking close attention to prevent this from happening...

Salida, Colorado
Reviewed 1 week ago

Very nice place to stay, great beach, good food and great service. Rooms are new and updated, comfortable mattress. The hotel was very clean and the staff was very nice. They have beach activities during the day such as yoga, beach volleyball and pool activities. They do not have a DJ at the pool which we really enjoyed.

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Helpful?
Thank normans974
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest First of all thank you very much for leting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team I would like you to know that reading reviews like yours letting us know that the variety of food and beverages...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM382 - RM976 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#40 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
324 questions
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea or Pool view would be best”
Babylonfeded, 21 May 2017 | Read review
“All the rooms I've stayed in have been awesome.”
tmkr1isme, 21 May 2017 | Read review
“Building 7 and 8 are definitely the newer ones. Lower numbers are most likely to be the older ones.”
vinhmai, 8 May 2017 | Read review
“The junior suites are absolutely fine and quite roomy.”
tupelosteve, 7 May 2017 | Read review
“Great views of the beach, friendly staff, great service, good food”
jacquelinemsh, 7 May 2017 | Read review
5 of 5
Cancelon
US$108* /night
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Expedia.comUS$158
Booking.comUS$158
AMOMAUS$209
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Prices are for 1 room, 2 adults
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