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NYX Hotel Cancun

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NYX Hotel Cancun
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1,818 Reviews from our TripAdvisor Community

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Showing 703: English reviews
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Reviewed yesterday NEW

We are a family of 4 with 1 teen and 1 tween staying here for a week in the all-inclusive program. This boutique/ smaller resort suited us and is conveniently located a short bus ride away from “downtown hotel zone” and a few minutes walk from the local mall. Beach – I could look at this water forever! White sand,...

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Helpful?
Thank Jenn A
Reviewed yesterday NEWvia mobile

Food was great, beach was beautiful, and service was FANTASTIC!!!! We especially loved Eduardo and Alturo(?) aka Mi Amor 😄 they were super friendly, funny, and really informative. We have had a great time here. Will definitely we back 👍🏽

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Thank Kiana L
Silver Bay, New York
Reviewed yesterday NEW

We used our Owners week 2/18 to 2/25 2017. Be advised that the old crumbling mansion just past NYX has been demolished and a new 6 story condominium is in the process of being built. As of late February three floors were completed for concrete framing so work will be ongoing for a while to come. There is a fairly...

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Thank Rick M
Reviewed yesterday NEWvia mobile

This was truly a week in paradise. I only have positive things to say about this resort. Service All the staff are very nice. They serve you with a smile at all time. Food We ate very well all week. Recommend everything except beef. The breakfast is buffet style. Lunch and dinner is a la carte and the service is...

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1Thank anisegs
Reviewed 3 days ago NEWvia mobile

It's a small hotel, but full equipped. Incredible attention from all the staff, receptionist, chef, waiters, and specially from bellboy called Jimmy, this guy loves his job. Amazing view to the sea from my room. Will return!

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Helpful?
1Thank Irvin M
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Thank you for letting us being part of your vacation memories, we're glad to discover you had a fantastic time during your stay; we will share your coment with our staff specially with Jimmy, im very shure he will be happy to read your so wonderful coment. Thank you so much for staying with us, we are truly...

Carrying Place, Canada
Reviewed 3 days ago NEW

A group of us just spent the Ontario March Break in this relaxing gem of a hotel! The resort is much smaller than most, but that is what sets it apart. The breakfast was simple but always good, the lunches down on the open patio overlooking the ocean were served quickly (thank you Faustino) with more than enough variety to...

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Helpful?
1Thank CraigL907
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest First of all thank you very much for leting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team I would like you to know that reading reviews like yours letting us know that the variety of food and beverages...

Halifax, Canada
Reviewed 3 days ago NEW

Dad and I stayed at the NYX for a week (all-inclusive package) and really enjoyed our stay. It was our first time in Mexico. The NYX is a cute, little hotel right on the main strip of Cancun. Our room had a lagoon view but it was possible to upgrade to an ocean view unit. On the lagoon side, there...

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2Thank Daniel B
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Thank you for letting us being part of your vacation memories, we're glad to discover you had a fantastic time during your stay; we will share your coment with our staff specially with the ones you mention, im very shure they will be happy to read your so wonderful coment. We are also aware of how important is...

Belleville, Canada
Reviewed 5 days ago NEW

We have travelled the world. We have stayed in places that were far beyond 5 stars. This resort is the best resort your money can get for what it has to offer. A small resort, A beach second to none. Delicious and varied food. Spacious rooms (based on Junior suites booking). And the service any vacationers would expect but rarely...

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2Thank Christian D
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Thank you for sharing your so wonderful experience with us, we really appreciate your loyalty and preference. Please rest assured we are continuously working, always looking forward your comfort, relaxation and satisfaction. Thank you so much for staying with us, we are truly hoping to be honored with your visit once again very soon. Best wishes Hotel NYX...

Slovakia
Reviewed 6 days ago NEW

location,food,pool,beach,staff is excelent but rooms was stinking,dirty,windows was so dirty that u didnt see nothing,paving in room is from 19 century.. be careful when u will choose room via booking or tripadvisor

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2Thank 63Luk_63
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear guest, Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas, know that we will take seriously into consideration your comments in order to make your stay and our...

Ontario
Reviewed 1 week ago

Traveled March 5-12, 2017. Small cozy boutique hotel set in the middle of Cancun. Our master suite was amazing. Large spacious rooms and a balcony fit for a queen! Reception staff do not provide the greatest of welcomes but they do their job. Lots of stairs, but I enjoy a good workout. Beach was awesome! Swimming was a little challenging,...

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Helpful?
2Thank Josée L
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear guest Many thanks for your review, your comments are highly apprecited since they help us to improve our areas of opportunity. We are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. of course we will share your comments with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM399 - RM1,520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#40 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 8, our favorite, is closest to the construction. Inside the building we had no issues with construction noise, we rise early.”
 of 5 bubbles rickmV5403OD, 23 Mar 2017 | Read review
“ask for ocean view rooms (the older ones are more than double the size of the renovated ones)”
 of 5 bubbles CraigL907, 21 Mar 2017 | Read review
“Lagoon side has more noise and traffic but has a good view. If you want a quieter room, you may want to upgrade to an ocean-view unit.”
 of 5 bubbles J1151SDdanielb, 21 Mar 2017 | Read review
“Request upper floors facing the ocean if you do not mind climbing stairs. All rooms have balconies with ocean view.”
 of 5 bubbles christiand124, 19 Mar 2017 | Read review
“not room with laguna view on groundfloor,this room are befor entrance to hotel”
 of 5 bubbles 63Luk_63, 18 Mar 2017 | Read review
5 of 5