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Grand Park Royal Cancun Caribe

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#40 of 181 Hotels in Cancun
Certificate of Excellence
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Grand Park Royal Cancun Caribe
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5,756 Reviews from our TripAdvisor Community

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Showing 3,600: English reviews
Los Angeles, California
Reviewed yesterday NEW

My friend and I expected a very nice hotel, all inclusive, with great food and entertainment. We were bored at night as they had nothing to do there. The food was awful, we only ate cause we had to. No snacks in the room, so buy some when your outdoors. If you just want to lay low and have nothing...

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Helpful?
Thank sweetz26
Chicago, Illinois
Reviewed yesterday NEW

The staff is great! They all work so hard. You can tell guest are so important to them. I have a 7 year old and a 16 year old with autism- they both loved it. My 16 year old was calm and relaxed. This place is so clean and beautiful. It's worth it.

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Helpful?
Thank Javier E
Ann Arbor, Michigan
Reviewed 2 days ago NEW

Loved the resort. Great white sand beach. Clean resort. Food was good. Loved the sea food restaurant , Italian and Asian. Will love to return Nice infinity pool. Lots of chairs. Had an upgrade. But loved the ocean view high floor room

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Helpful?
Thank ana s
Chicago
Reviewed 2 days ago NEW

Very nice property and most staff members are very helpful. Had an issue with check in, as well as with wi-fi in the area we were staying in. Issue was never resolved, but I can say the IT person (Mark) was incredible. The front desk staff person was horrible. She offered us an upgrade for a charge, but I later...

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Thank 140darnellw
calgary
Reviewed 3 days ago NEW

Stayed at one of the villas with ocean view. Beautiful view and clean room. The big highlights of our experience were: 1) Kudos to Lupita and Candido, the managers of the El Oriental and the El Mirador restaurants respectively. They take restaurant bookings personally which allow them to meet your in person and understand if you have any dietary restrictions....

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1Thank hectorvi
Castle Rock, Colorado
Reviewed 3 days ago NEW

Highlights: View, Room, Service Negatives: limited choice of beer limited number of pool beds buffet quality food too windy The price was right for my hubby and I to escape the Colorado cold for a spur of the moment and brief 4-day trip to Cancun before the holiday prices went up. We booked thru Apple Vacations for an all-inclusive package....

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Thank M C
Tlaquepaque, Mexico
Reviewed 3 days ago NEW

Hotel and accommodations were very clean, Employees with great attitude and service, I really back to this hotel of any from Grand Park chain. Dinner in the Italian restaurant El Mirador was very good, and for the breakfast there were options, to have the buffet in the main restaurant or more relaxing in El Mirador, Drinks with a sort of...

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Thank ra_loren_60
Reviewed 3 days ago NEW

Been a lot of places and spent time in many high priced hotels (Thanks to my employer). I showed my co-workers the pics and by far one of the best rooms I've stayed in plus all inclusive....OMG The staff was great most spoke English, and was more than willing to put up with my obnoxious attempt to speaky Spanish. At...

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Thank T1806RTandrewp
Irvine, California
Reviewed 3 days ago NEW

Upgraded to the villas never saw the butler until the final day, the consierge didn't have a working fax or scanner had to use another hotels business center the front desk person was rude had a problem paying the final bill with a hundred dollar bill she didn't want to make change, the lady in consierge desk also not helpful...

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Helpful?
Thank Louis Anthony O
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. It disappoints me to know that we were unable to meet your expectations, for which I make an apology. Allow me to let you know that due to your valuable feedback, immediate actions...

Boston, Massachusetts
Reviewed 6 days ago NEW

I really can't say enough about this place. I just came back from another great vacation, easily the best one yet. The staff really make this resort special. Everyone is so friendly and helpful. A special shout out to the entertainment staff of Dario, Leonardo, Miguel, Joaquin, Nayeli, and Andrea. They are so hard working and go out of their...

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Helpful?
3Thank Lisa J
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for choosing to stay with us and for taking time out of your day to share your experience on this site. I am glad you were pleased with the service we provided and that you enjoyed your stay. If you ever decided to come back we would be more than happy to welcome you once again...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,001 - RM5,345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
455 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“royal tower rooms 2000's easy access to ocean/pools”
 of 5 bubbles 679mc, 5 Dec 2016 | Read review
“Ocean front buildings offer the best views.”
 of 5 bubbles Bahamas2013, 2 Dec 2016 | Read review
“Rooms closer to the main lobby would be preferable, since the other buildings are very distant from everything.”
 of 5 bubbles SimplyAraXo, 29 Nov 2016 | Read review
“don't book any tours until you get to your hotel, because you get discounts.”
 of 5 bubbles Thompson78_12, 27 Nov 2016 | Read review
“You can upgrade to the royal towers which by the adult pool. Good location. Do not overpay! They will start out real high for this.”
 of 5 bubbles M0nique1226, 23 Nov 2016 | Read review
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