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Grand Park Royal Cancun Caribe

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#40 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Park Royal Cancun Caribe
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6,257 Reviews from our TripAdvisor Community

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Showing 3,930: English reviews
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Reviewed yesterday NEW

When we arrived, we asked about upgrading to a balcony room, and we were quickly accommodated in the adults-only Royal Tower. The room was wonderful, with all the amenities you could possibly want. We usually ate at the buffet, and you couldn't take food out of there. One day when my husband was under the weather, the buffet manager arranged...

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Helpful?
1Thank Cheryl C
Kent, United Kingdom
Reviewed yesterday NEW

Great location, lovely hotel which is spotlessly clean. Room was very spacious with beautiful ocean views. All staff very friendly and helpful.. nothing is too much trouble. Food is excellent and varied. Would love to return if future.. exceeded all my expectations !

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2Thank _s_welch491
Reviewed yesterday NEW

This year was the second time our family went to this hotel. In 2016 we stayed her and then again March 2017, Loved the all-inclusive aspect. This year when we were dropped off we were early so we went to the Lobby Bar to relax and we met the bartender from last year Higinio Casis Bav! He is helpful, knowledgeable,...

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1Thank Joyce B
Toronto, Canada
Reviewed 2 days ago NEW

First time and for sure we will come back!! Since we arrived until the last day the staff everwhere were amazing, helpful, made us feel really special. The front desk staff were very patient and helpful. The restaurants and the food were fantastic- we enjoyed the 8 course dinner...out of this world! the buffet had a lot of variety and...

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2Thank Diana G
Cape Cod, Massachusetts
Reviewed 3 days ago NEW

We visit twice a year and are never disappointed!! Resort is meticulously maintained, food is excellent. If you can't find something you like then you must be hard to please anywhere. Staff is beyond helpful and always friendly, no exceptions! Our favorite restaurant is ElMirador with it's outstanding staff and food! Pools are immaculate. Excellent bartenders who make great cocktails....

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2Thank bruceep2016
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear bruceep2016 First and foremost, we would like to express our gratitude for the loyalty with Grand Park Royal Cancún Caribe. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and...

Willsboro, New York
Reviewed 3 days ago NEWvia mobile

We have been vacationing in the Caribbean for almost 20 years - with 80% of the trips to either Cancun or Playa Del Carmen. We have never been disappointed - to include this year at the Grand Park Royal Cancun Caribe!! I am not sure what some reviewers expect - maybe just never happy...:) The resort is beautiful - the...

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Helpful?
Thank Lucy12996
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Lucy12996 Thank you very much for sharing your recent experience at Grand Park Royal Cancún Caribe. We are pleased to know you enjoyed our personalized service and restaurant options. Thank you so much for your kind words and recommendations for future travelers, we are looking forward to the opportunity to welcome you back. Sincerely, Carlos Da Silva General Manager

Hopewell, Virginia
Reviewed 4 days ago NEW

Stayed here APRIL 2017 for 6 nights. PROS> -super fast check-in, very friendly -very clean common areas and rooms -food buffet had LOTs of variety and fresh fruits and vege's -The wait staff at all the restaurants were top notch -Italian and Oriental restaurants were 5 star, top of the line (and included!) -excursion and dinner reservation staff were very...

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1Thank FBOOTH6
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear FBOOTH6 First of all, we would like to thank you for choosing Grand Park Royal Cancún Caribe as host of your recent holidays and for the time taken to share your charming experience. It is really pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you feel comfortable and...

Xalapa, Mexico
Reviewed 5 days ago NEW

This is by far the best hotel we've been and we've visited all the 5 star ones in Cancun, great food and lots of families, pools are very clean and restaurants have many options to choose from; 4 specialty restaurants being the oriental our favorite one. Higinio and juventino were non stop machines serving great drinks on the Cassis Bar...

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2Thank George S
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear George S Thank you very much for your visit to Grand Park Royal Cancún Caribe, we really appreciate you have taken the time to share your great review. We would like to mention that our main goal is to ensure our guest satisfaction, we always make our best effort in making feel our guest special and valued during their...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

I am so upset right now and cannot sleep or eat as my travel jewelry case was stolen from my carry on luggage that the Bellman at the Grand Park Royal was watching Saturday 4/8/17. We were checking out to go back home. The Bellcap stated for SECURITY reasons he would place our bags in the closet behind his podium...

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4Thank cwiegand2017
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear cwiegand2017 First and foremost, we would like to express our gratitude for staying at Grand Park Royal Cancún Caribe. We are really sorry to read about the inconvenience occurred during your stay, let me assure you that this type of situations does not characterize the service that distinguishes us. The security of our guest and their belongings is paramount....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 days ago NEW

This was our (my new wife and I) first trip together out of the country, and both of our first trip to Cancun. Friends gave us their week as a wedding gift. The property is exceptionally well maintained and clean, the room was exquisitely clean. The bars and restaurants are conveniently placed and the staff is very nice, approachable and...

Review collected in partnership with this hotel
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1Thank A TripAdvisor Member
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Mr, Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún Caribe. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. It is really uplifting to read comments as...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,039 - RM6,081 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
584 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you arrive, you can request a balcony room. It is cheaper than booking a balcony room from the start, I believe.”
E5103EJcherylc, 23 Apr 2017 | Read review
“You have a choice between King or Regular sized beds. No way will my husband and I make the mistake of booking a room with regular beds.”
576joyceb, 23 Apr 2017 | Read review
“Buildings we have stayed in, excellent accommodations”
bruceep2016, 21 Apr 2017 | Read review
“all rooms have some ocean view”
FBOOTH6, 20 Apr 2017 | Read review
“Deluxe Rooms are Ocean View, Premiers are Beach Front and Royal Tower are only adults!”
  • Great view from standard room!
georgesP1557SY, 19 Apr 2017 | Read review
5 of 5