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Grand Park Royal Cancun Caribe

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Traveller (6949)
Room & Suite (1384)
Pool & Beach (1290)
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“el mirador”(250 reviews)
“italian restaurant”(505 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (7,719)
There are newer reviews for Grand Park Royal Cancun Caribe
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4,712 results
Traveller rating
2,515
1,333
456
209
199
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2,515
1,333
456
209
199
Show reviews that mention
All reviewsel miradoritalian restaurantentertainment staffpremier towerpremier poolroyal holidayrooftop barmain towermain poolbali bedsocean viewinfinity pooltime sharenachosmake reservationsspecialty restaurantsdress code
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11 - 15 of 4,712 reviews
Reviewed 6 days ago

My fiance and I LOVED this hotel!! All the staff were so friendly, welcoming,, and helpful. They gave us a tour as soon as we got there and were always ready to answer questions. The food is amazing and there are so many options. The...More

Review collected in partnership with this hotel
Thank mc04026
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 5 days ago

Dear Guest First and foremost allow us to thank you very much for choosing Grand Park Royal Cancún Caribe as host to your recent vacations. It is very grateful to have guests that have this impression about how things are done. Our priority is to...More

Reviewed 6 days ago

I bought this package as a honeymoon trip for my daughter and her new husband. They absolutely loved it and had a wonderful time. The room and the resort was very nice. It was a very relaxing atmosphere. They definitely want to go again some...More

Review collected in partnership with this hotel
1  Thank meljbs4
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 6 days ago

Dear Meljbs Thank you very much for taking the time to share with us a positive review. Please know that reading reviews like yours encourage the entire Grand Park Royal Cancún Caribe team to work harder and with effort in order to improve every day...More

Reviewed 6 days ago via mobile

I would like to give a shout out to Roger. He is a fantastic. Took awesome pictures of our activities and around the pool. He followed all the schedule activity around taking pictures, he then sends to your email. Thank You Roger.More

Thank Crystal E
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 6 days ago

Dear Crystal E Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún Caribe. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your...More

Reviewed 6 days ago

Majority of the staff are prejudice even though your a paying guess. Lots of unnecessary policies for children going to restaurant. Lots of food and drinks, atmosphere great just the fact of some of the staff being prejudice.More

Review collected in partnership with this hotel
Thank tanti2018
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 6 days ago

Dear Tanti Thank you for taking the time to share your recent experience at Grand Park Royal Cancún Caribe, which contributes greatly to our improvement. It is our deepest regret to read that you went through these inconveniences during your stay; I assure you that...More

Reviewed 1 week ago via mobile

La Concha was our first Stop after Check In. Our Trip consisted of 4 Woman from Houston Texas to celebrate La Ericas Birthday. Michelle and Carlos were the first people we met and Wow Are they AMAZING!!! The sweetest, the Most Professional, most Tentative from...More

1  Thank Susana Q
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 6 days ago

Dear Susana Q We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your...More

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Most Booked Properties in Cancun
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$210 - US$591 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$210 - US$591 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6949)
Room & Suite (1384)
Pool & Beach (1290)
Dining (619)
Family and Play Areas (68)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
EJ H
15 June 2018|
Answer
Response from Carlos D | Property representative |
Dear EJ Unfortunatly we cant do anything against weather, however there will be indoor activities coordinated by the animation team, we have also a room were the soccer world cup will be transmited on time, we really hope... More
0
Votes
Google Translation
EJ H
15 June 2018|
AnswerShow all 3 answers
Response from Carlos D | Property representative |
Dear EJ Unfortunatly we cant do anything against weather, however there will be indoor activities coordinated by the animation team, we have also a room were the soccer world cup will be transmited on time, we really hope... More
0
Votes
Google Translation
shell08
2 June 2018|
AnswerShow all 2 answers
Response from Carlos D | Property representative |
Dear Shell08 Up grade cost, depends on your original booking, we suggest to contact the hotel in order to send all the information regarding prices. divctoscc @ park-royalhotels . com looking forward to see you soon
0
Votes
Google Translation
Room Tips
"Italian breakfast is really good!"
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"Love the shower and ocean view"
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"most all the rooms have ocean view"
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"Royal Towers, Magnats Room , Villas. the best views"
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