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Grand Park Royal Cancun Caribe

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#40 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Park Royal Cancun Caribe
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6,251 Reviews from our TripAdvisor Community

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Showing 3,927: English reviews
London, United Kingdom
Reviewed 4 July 2013

The staff at this hotel made it! The restaurant and bar staff were all so friendly, the receptionists very helpful and most of all the entertainment team (in particular Miguel who was funny, informative and friendly) were brilliant! They made sure everyone was having fun with plenty of daily activities by the pool and on the beach. The nightly entertainment...

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Helpful?
1Thank Jess1990smith
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for sharing your opinion on this site. I am pleased to know that you had a good time with us and would like to invite you to stay with us again on your next visit to Cancun.

Leeds
Reviewed 4 July 2013 via mobile

Much what I want to say has already been said in previous reviews. The hotel is maintained to a high standard and everything is really clean and well looked after. 2 Huge swimming pools, the main pool, and the premier pool (mainly for adults with a swim up bar) they are both well maintained. We never had a problem getting...

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Thank Jessam1990
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for your wonderful review. I am very happy to know that you enjoyed your stay with us so much and I would like to invite you to visit us once more on your next trip to Cancun.

Dublin, Ireland
Reviewed 3 July 2013 via mobile

Rooms were perfect. Nice bed, shower and fab view if the beach. The food was very good, not amazing but up there! Great choice of food. Buffet was nice and the specialty restaurants excellent. You had to book these on the day, no other restrictions. Nice touch having a snack bar with nachos, burgers and pizzas! Good choice if bars....

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1Thank EBrennan_13
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for your review. We are very happy to hear that you enjoyed your stay with us and we hope that you will come back soon.

Owen Sound, Canada
Reviewed 3 July 2013

I have stayed at the Grand Park Royal many times and I was just recently back again. I like that this is a smaller hotel and that you don't get lost, trying to find your way around. The beach front is fantastic and all rooms are facing it, which you don't get in all hotels. I have special food requirements...

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Helpful?
3Thank Sharon K
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for taking the time to write a review on this site. I am very happy to see that you like us here at GPRCC so much and that you have been with us many times. We look forward to welcoming you once more on your next visit.

Reviewed 1 July 2013

I was a little disappointed with GPRCC. We felt there were so many rules -- towel cards needed for towels, reservations needed for restaurants (one of which is just average). The guests wake up at 5am to compete for a very limited number of Bali beds by one of the pools. The hotel management would be wise to buy more...

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3Thank FreetoB
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for your opinion, we take our guests' comments very seriously here at GPRCC. I am sorry we couldn't quite meet your expectations, I can assure you that we do our best to improve on a daily basis and we work hard to try to make as many people possible feel like home.

Toronto
Reviewed 30 June 2013

Just got back from Cancun and my my my my my... I researched this place to the T! All the reviews are correct. This place is a definate must! The location on the long stretch of beach is PERFECT. NO SEAWEED. The water is clear the sand is ever so soft. I loved this place. I had a room in...

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3Thank Lolita L
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for your wonderful review. Our main concern here at GPRCC is that our guests have a good time and that they get the service they deserve and I am certainly glad to learn that we were able to achieve that with you. We would be more than happy to have you stay with us again in...

Lynbrook, New York, United States
Reviewed 27 June 2013

we just got home from a great week at this hotel. our room was stunning and clean with the greatest balcony ever. the bathrooms are awesome with great showers!! the hotel Italian restaurant, el mirador.just great food. the seafood restaurant, la concha, so delicious. the waiters are incredible in both!!! the bar service excellent and the drinks awesome. the pools...

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1Thank nancym211_12
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for your opinion. I am really glad to know that you left pleased with the service we provided. We look forward to welcoming you once more hopefully in the near future.

Dallas, Texas, United States
Reviewed 26 June 2013

The resort was nice. Everything is very clean (housekeeper was great). The bartenders and wait staff were excellent! Food is great! Just make sure you tip them well! Okay so now that that is said I'd like to make a complaint about the front service desk. First of all, they are very slow on acknowledging you. During the stay, our...

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8Thank Beeks_29
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

We highly appreciate your opinion, at Park Royal Hotels we take our guests' comments very seriously and try to improve day by day to always provide the best possible service. We regret that we weren't able to completely satisfy your needs as we have with other guests who have had the vacation of a lifetime.

Reviewed 25 June 2013

Grand Park Royal was an amazing place to stay. We spent a week there and had a lot of fun. You have the option of participating in games in the main pool or relaxing at the adults only pool, or jumping in the surf just down on the sand. There was a great variety of games from trivia, volleyball, beach...

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Helpful?
1Thank Nat_Hitch
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for taking the time to write your opinion on this site. I am pleased to know that you had a good time staying with us and would like to invite you to visit us once more on your next visit to Cancun.

New York City, New York
Reviewed 23 June 2013

I spent two weeks at this hotel (June 4th to 18th, 2013) and enjoyed every minute of it. I had an ocean view room with a balcony, which was a good size, comfortable, well-decorated, with a beautiful view of the beach and the Gulf Of Mexico. The service at this hotel was excellent, the food terrific, and the staff couldn't...

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3Thank Michael3414
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for your wonderful review. Our priority here at GPRCC is that our guests have a good time and that they get the good service they deserve, I am very pleased to know that we achieved that goal with you. We would be more than happy to welcome you once more on your next trip to Cancun.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,026 - RM5,749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
584 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings we have stayed in, excellent accommodations”
bruceep2016, 21 Apr 2017 | Read review
“all rooms have some ocean view”
FBOOTH6, 20 Apr 2017 | Read review
“Deluxe Rooms are Ocean View, Premiers are Beach Front and Royal Tower are only adults!”
  • Great view from standard room!
georgesP1557SY, 19 Apr 2017 | Read review
“we were on 4th floor with excellent view of pool and beach”
brendamaz, 18 Apr 2017 | Read review
“We had a 1st floor room main building, ocean and pool view, 3015, Normally I never get a room on first floor but I would do it here again .”
susieq45, 17 Apr 2017 | Read review
5 of 5