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Beach House Imperial Laguna Cancun Hotel

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Traveller (136)
Room & Suite (111)
Pool & Beach (53)
Ratings and reviews
#162 of 180 Hotels in Cancun
  • Excellent7%
  • Very good24%
  • Average29%
  • Poor15%
  • Terrible25%
15 May 2018
“They cancel my reservation ”
24 Feb 2018
“EDY”
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What's included
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Concierge
Free Parking
Room Service
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
Beach House Imperial Laguna is compound of an intimate complex of 4 main buildings surrounded by gardens and a gorgeous swimming pool at the central level without losing sight of the impressive Laguna Nichupte. The main street gives easy access to the Hotel Zone within a few steps walk...
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Location and contact
Boulevard Kukulcan Km 7.5, Cancun 77500, Mexico
15.9 km to Cancun Airport
118 restaurants are within a 2 km radius
1.4 km from Playa Tortugas
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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1 - 5 of 135 reviews
Reviewed 16 May 2018 via mobile

They cancel my reservation without a notice. Now I’m 10 days away from arriving and I have no hotel. I called them to see if they could fix it but all they told was, we are sorry that’s how we operate.

2  Thank Carlos S
Reviewed 25 February 2018

Edy, concierge, was fabulous! A very kind considerate person!! He was very helpful in so many ways!!! Hope to visit the Beach House Imperial Laguna Cancun Hotel ... to visit with Edy again & hopefully "Butch" the neighborhood visiting crock :-)

4  Thank Ava G
Reviewed 20 March 2017

Very humble place with old stuff inside room (probably all of them except LCD TV was made in late 80's) besides age shower, refrigerator and other things works well and does what they suppose to do. Free meal for breakfast (coffee/juice and snacks, corn flakes,...More

Thank Piotr X
Reviewed 18 January 2017 via mobile

I can't believe the hotel was charging us $25 to have my one friend to sleep for 4-5 hours and he was going to leave first light in the morning. It was 4am in the morning and he live in downtown Cancun. I reminded them...More

2  Thank Bryan C
Reviewed 5 January 2017

Decent accommodation considering the season we came. We checked in from 12/27 to 12/31 and book the reguar room with 2 queen beds. Here are my Pros. 1) They provide filtered water for all guest bring a water bottle and you can fill it up...More

Thank Jay P
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About
Description
Beach House Imperial Laguna is compound of an intimate complex of 4 main buildings surrounded by gardens and a gorgeous swimming pool at the central level without losing sight of the impressive Laguna Nichupte. The ...More main street gives easy access to the Hotel Zone within a few steps walk and enjoy the famous area of bars and restaurants, nightclubs and of course amazing turquoise Caribbean sea and white sand beaches. The quiet location of the Imperial Laguna provides a relaxing getaway where guest will experience all the attractions Cancun has to offer. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Air Conditioning
Breakfast Available
Concierge
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (136)
Room & Suite (111)
Pool & Beach (53)
Dining (30)
Amenities (12)
Family and Play Areas (3)
Questions & Answers
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Steven J
9 April 2018|
Answer
Response from Ava G | Reviewed this property |
Yes, there was a safe in my room. Hope that you get a room facing the laguna!
0
Votes
Room Tips
"Stay away from the regular rooms, book a jr suite or better."
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"don't stay here pictures to come"
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"Lagoon view is nicer but all are quiet."
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"book another hotel"
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