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We stayed at the Ramada for a week. It was a nice and clean, spacious room. The service was very good and the workers were courteous. It was a good central location where you could walk to different sites in Cancun, plus they had a...More
Thank JOSE Z
Response from Enrique R, Gerente at Ramada Cancun CityResponded 4 weeks ago
Dear guest: First of all, we appreciate your comment, this are very important for us.
Our goal is our guest satisfaction and is good to know that our team offer you an excellent service, plus all the advantge that Hotel Ramada offer:
This is a very good hotel and it is in an excellent, central location for 'old Cancun'. It is spotlessly clean and very well maintained. The staff are extremely helpful and went out of their way with help, advice and service. If I could give...More
Response from Enrique R, Gerente at Ramada Cancun CityResponded 12 August 2017
Dear Sandra: First of all, thank very much for your comment, this are very important for us.
Is good to know that you had a good stay at Ramada Cancun City and our staff help you in all your needs.
About the mirror at the...More
Cons: No mini fridge in room, no ice machines (had to go downstairs and ask at bar for ice while bartenders asked hubby for tips to do it!), also, no free shuttle to beach as some websites say it has.
Otherwise, a fantastic stay. The...More
Response from HECTOR G, General Manager at Ramada Cancun CityResponded 4 August 2017
We are very glad to read that you enjoyed our location and your stay with us.
We will make sure that the incident at our bar do the ice service doesn't happen again and we kindly invite you and your to come back...More
We stayed for 3 nights. The staff on check in were rude and very slow. They treated us like they didn't want us to be there. If you book here the best price is online not directly with the hotel.
The room was ok it...More
Response from HECTOR G, General Manager at Ramada Cancun CityResponded 2 August 2017
Thank you so much for kindly sharing your feedback about your recent stay at our resort. I sincerely feel ashamed and concerned for not being able to fulfill your expectations along your stay. Your comments and suggestions will definitely help us to improve...More
We stayed for 4 nights in total on two seperate stays. The staff was very polite, friendly, responsive and offered local referrences for food and nightlife. We enjoyed the morning buffet, the sandwiches another afternoon and then El Jarillo (might be wrong name)nearby. Very inexspenive...More
1 Thank Brandon S
Response from HECTOR G, General Manager at Ramada Cancun CityResponded 10 July 2017
A joy to read that your experience became a perfect relaxed vacation! Thank you for your visit to our hotel and your Comments, I am confident that future travelers will find your feedback helpful. It was so wonderful to share your positive review...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$63 - US$108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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