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Ramada Cancun City

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Traveller (91)
Room & Suite (132)
Dining (46)
Overview
Av. Yaxchilan 41 SM 22, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews (421)
Filter reviews
155 results
Traveller rating
37
59
32
17
10
Traveller type
Time of year
LanguageEnglish
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37
59
32
17
10
Show reviews that mention
All reviewsado bushotel zonea small swimming poolpleasant hotel experiencefree shuttle to the beachstayed here for one nightrooms are comfortablefree safebreakfast buffet isthe hotel is cleanbars restaurantshotel poolwalking distancecentral locationnice staypublic buscoffee maker
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1 - 5 of 155 reviews
Reviewed 3 weeks ago

The room, restaurant and location were excellent. But the travel agent in the hotel (Lemuel) was very disappointing. He made tall promises about reliable and top quality tours. But the tours we got were unorganized and below-par for the high price we paid. For one...More

Thank SayanR47
Response from Alberto H, Gerente at Ramada Cancun CityResponded 3 weeks ago

Sayan R, First of all, Thank you for taking your time to share your comments to us. Your feedback is very important to improve in our services. About your experience with travel agent , we will take action to correct this matter. Our apologies, Rgards,

Reviewed 10 August 2018 via mobile

Even if the rooms are clean, relatively wide and well organized, the bed was very uncomfortable, too many noises all night long and a poor breakfast determined the present feedback. Probably, few improvements may result in a far better provided service. Take care

Thank Luc4r13llo
Response from Alberto H, Gerente at Ramada Cancun CityResponded 10 August 2018

Hola, We are really sorry that we can not meet your expectations, Our team managers will take actions to improve in our services. Regards,

Reviewed 28 July 2018

This was the second time we have stayed at this hotel. It is very clean and friendly. The rooms are comfortable and everything is there what you need. The room is cleaned daily and fresh towels are placed every day. There is a coffee maker...More

Thank Nettiestevens6
Response from Alberto H, Gerente at Ramada Cancun CityResponded 31 July 2018

Hola, Thank you for let us know your opinion, we appreciated because help us to keep working improving in our services. Regards,

Reviewed 25 July 2018

Overnight stopover in Cancun. Was taking the ADO bus to Campeche so the location of this hotel was important (10 min walk from bus station). Welcoming friendly staff and nice clean room. The hotel is located downtown next to a busy road so some traffic...More

Thank itchyfeetScotland
Response from Alberto H, Gerente at Ramada Cancun CityResponded 26 July 2018

Hello, We appreciate your comment, Thank you.

Reviewed 23 July 2018 via mobile

Super comfortable and nice hotel. In the morning there was a convenient free shuttle to the beach. The workers were friendly and helpful. The wifi worked in the room and there was a lovely pool downstairs.

Thank Nechama B
Response from Alberto H, Gerente at Ramada Cancun CityResponded 23 July 2018

Hola, We are so glad to know about your experience with us, all staff works so hard to give the best service. Thank you,

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$54 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (91)
Room & Suite (132)
Dining (46)
Pool & Beach (22)
Amenities (16)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
sandy s
23 October 2017|
AnswerShow all 3 answers
Response from Alberto H | Property representative |
Hola Sandy: The rooms doesn´t have refrigerator or microwaves in the rooms, if you need one of this items for medical reasons we can put in the room. The fitness area is open 24/7 and the pool is open from 8am til 10pm and... More
1
Vote
Google Translation
LinaLewin82
24 January 2017|
Answer
Response from Alberto H | Property representative |
Hola, yes is 10 minutes walking distance and 5 minutes by taxi.
0
Votes
Google Translation
275janis
25 July 2016|
Answer
Response from Michal B | Reviewed this property |
Not far, about 15 -25 min. Depends on the traffic. Cost is about 250. Less with public transportation or shuttle
0
Votes
Google Translation
Room Tips
"Room facing pool"
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"Rooms at back of hotel will be quieter away from main streets"
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"We had a pool view. Not really any good views as there is no beach around but the room we stayed in was right..."
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"Don't pic top floor, there are some noisy machines up there. Otherwise it is quiet."
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