We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Oasis Cancun

Bookit.comUS$216*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Grand Oasis Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,384 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Start your review of Grand Oasis Cancun
 Click to rate
Malaga, Spain
Reviewed yesterday NEW
Google Translation

Review collected in partnership with this hotel
 Report
Helpful?
1Thank perezf333
Melbourne, Australia
Reviewed 2 days ago NEW

I can only speak for the time I was there, but if you are wanting a fantastic spring break experience I would highly recommend the Grand Oasis. The staff were very helpful and attentive. The beach was gorgeous, they had spring break events happening throughout the day which were a lot of fun. As someone who is quite post college...

Review collected in partnership with this hotel
 Report
Helpful?
Thank gypsymind
Reviewed 2 days ago NEW

Hey so my buddies and I went to the Grand Oasis Cancun from April 13 to 20 2017 for my bachelor party. First of all i am from Jamaica (living in Canada) so i have done the all-inclusive hotel vibe many times. Got to the hotel around 9 in the night and the check in was a breeze. They were...

 Report
Helpful?
Thank Dominic R
Atlanta, Georgia
Reviewed 2 days ago NEW

Everything from the rooms to the beach, service and all of the employee excellent service. I had many questions about activities in and outside of the resort and Lizbet had the answer to all of them and also great recommendations. I strongly recommend the resort. I also recommend the upgrade during your reservation!!!!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Wellington D
Parnamirim, RN
Reviewed 2 days ago NEWvia mobile
Google Translation

 Report
Helpful?
Thank Jaerton
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review
Google Translation

Reviewed 2 days ago NEW

First of all, do not stay at this resort without upgrading to the black bracelet. Do this at check-in. Get the best room you can get your hands on. If you do this, I doubt you will have complaints and you will enjoy your stay. The rooms are not terrible (I upgraded) but nothing fancy either. You shouldn't be in...

Review collected in partnership with this hotel
 Report
Helpful?
Thank amylin930
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our future guests the best way possible. It is a pleasure...

Reviewed 2 days ago NEW

This was our third year in a row staying at The Grand Oasis Cancun, once again, we were not disappointed. The staff there is so nice, everyone is helpful and friendly. We enjoyed the restaurants and activities the resort has the offer. Our young kids also thoroughly enjoy the pool and the hammocks! We plan to be back next year!

Review collected in partnership with this hotel
 Report
Helpful?
Thank shannonpC5786GO
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you were able to have an excellent trip to Cancun. We work hard to create positive experiences for our guests and for you to remember...

Reviewed 2 days ago NEW

After a long day got there and waited 3 hours on line just to check in. I will not recommend this place especially if you traveling from far or with kids. Very frustrating and not the best first impression. The place is very outdated

Review collected in partnership with this hotel
 Report
Helpful?
2Thank anapA2223CO
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry that we were not able to meet your expectations, we are sorry to hear about the unpleasant experience at the front desk, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. We reiterate once again our sincere apologies and...

Reviewed 2 days ago NEW

Great hotel, great restaurants, lovely staff, lovely rooms and great room service! Good night life definitely want to come back next, only bad thing was the sports bar take about an hour to take your order.

Review collected in partnership with this hotel
 Report
Helpful?
Thank maddien501
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests to remember our hotel with a huge smile....

North Houston, Texas
Reviewed 3 days ago NEW

This was a terrible package for the price we paid $A650+ per night. We had to transfer here from Grand sens as the booking was stuffed up. This Hotel resort was a cheaper version. The spirits used were very cheap or watered down, undrinkable! The restaurants were placed all over the place and as it was raining for 3 days...

Review collected in partnership with this hotel
 Report
Helpful?
Thank ls0rrell
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconvenience we caused by accommodating you to one of our sister resorts. We appreciate the time you have taken to share such detailed comments about your experience. We are truly sorry the weather was not optimal and that it caused some...

5,140 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4418)
Viewed
Hotel & Grounds (834)
Viewed
Pool/Beach Area (889)
Viewed
Dining (280)
Viewed
View from Room (225)
Viewed
Business Centre/Function Rooms (10)
Viewed
Room/Suite (291)
Viewed
Family/Play Areas (119)
Viewed
Bathroom (103)
Viewed
0:48
Videos (2)
Viewed
Other (1665)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (628)
Viewed
Amenities (122)
Viewed
Beach (58)
Viewed
Pool (105)
Viewed
Dining (108)
Viewed
Standard Grand Oasis Room (54)
Viewed
Standard Room (78)
Viewed
The Hotel (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (94)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Pool/Beach Area (13)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Other (59)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Cancun
10.1 km away
Smart Cancun by Oasis
Smart Cancun by Oasis
#45 of 182 in Cancun
588 reviews
17.6 km away
Zoetry Villa Rolandi Isla Mujeres Cancun
7.5 km away
Grand Oasis Palm
Grand Oasis Palm
#49 of 182 in Cancun
3,160 reviews
Show Prices
Show Prices
Show Prices
2.8 km away
Grand Oasis Sens
Grand Oasis Sens
#81 of 182 in Cancun
4,716 reviews
7.5 km away
Oasis Palm
Oasis Palm
#77 of 182 in Cancun
2,743 reviews
21.2 km away
Secrets Playa Mujeres Golf & Spa Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM832 - RM1,396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotwire, Hotels.com, Travelocity, Priceline, Expedia, HotelsClick, Cancelon, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Grand Oasis Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
878 questions
Ask a question
Toronto, Canada
Kayla B Toronto, Canada
Helpful answer
7
Votes
Not as helpful

Hey Justin,

I got restless and actually called the resort myself to explain the difference between the pyramid accommodations vs. regular accommodations. Below is what the pyramid offers, that you don't have access to unless you stay in that building:

- An extra pool

- Couple extra restaurants and bars

- Nicer rooms with more amenities

- 24 hour service

Needless to say, we ended up with just regular accommodations because the resort has been recently renovated so all the rooms should be updated and relatively nice. Also, without having to spend the extra $$ for the pyramid, you still access to a large assortment of restaurants and bars to choose from. Hope this helps!

over a year ago
7 months ago
OasisHotelResorts Cancun, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Hello Pam,

The buildings Playa 2 and Palmar 2

Kind regards.

7 months ago Google Translation
OasisHotelResorts Cancun, Mexico Property representative
Helpful answer
0
Votes
Not as helpful

Olá!

Dependendo da categoria que reservado é o número de restaurantes e serviços aos quais tem acesso, recomendamos verificar com sua agência de viagens.

Melhores cumprimentos.

8 months ago Google Translation
Fredericton, Canada
OasisHotelResorts Cancun, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Good day,

Thanks for contacting us, we have a kids club and entertainment activities for all the family at the pool and the beach.

Kind regards.

2 months ago Google Translation
OasisHotelResorts Cancun, Mexico Property representative
Helpful answer
0
Votes
Not as helpful

Good day,

Thanks for contacting us, in order to make an upgrade and to know the exact cost of it please send an email to our reservations department to malvarado @ travamerica . com

With them you can make the upgrade in advance and you can make it also at the resort also.

Kind regards.

2 months ago Google Translation

See all questions (878)

Questions? Get answers from Grand Oasis Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 3 or 4 close to Tun Kul”
dominicr697, 25 Apr 2017 | Read review
“The room was spacious. The bed was hard. the rooms were cleaned late in the afternoon. We had to ring housekeeping for towels daily.”
ls0rrell, 24 Apr 2017 | Read review
“The rooms need a serious update and upgrade. ”
sarahP9295RB, 24 Apr 2017 | Read review
“We got upgraded on a room with ocean view, which was amazing for a couple. That changed my prception at first, then the friendliness of the staff made our time way better.”
966fabianm, 24 Apr 2017 | Read review
“The room I got was over the a/c on the top of the coffee and me but once the room door was closed, the sound literally grounded. Rooms over the garden was beautiful. Ensure to get your rooms cleaned daily.”
manuelcJ6706PO, 24 Apr 2017 | Read review
5 of 5
Bookit.com
US$216* /night
View Deal
TripAdvisorUS$221
Expedia.comUS$263
Booking.comUS$221
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates