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Grand Oasis Cancun

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Traveller (5700)
Pool & Beach (1560)
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Overview
  • Excellent24%
  • Very good28%
  • Average19%
  • Poor11%
  • Terrible18%
Travellers talk about
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“maria bonita”(65 reviews)
“younger crowd”(77 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Grand Oasis Cancun
Special Offer: Package Deal
Offers from Grand Oasis Cancun
Special Offer: Package Deal
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (11,333)
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4,980 results
Traveller rating
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11 - 15 of 4,980 reviews
Reviewed 4 days ago via mobile

When I came to the grand oasis resort I went to the white box and meet this guy name Alex very friendly and a very good bartender thanks for making the best of drinks and telling good jokes I appreciate it thanks a lotMore

Thank Nick E
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 days ago

Dear Nick, Thank you for your kind words. We are delighted to hear you had such an amazing time at our restaurant The White Box. We are proud to say we have a team always ready to give their best at all times to make...More

Reviewed 4 days ago via mobile

It was terrible from the begging. And to think I tooo the most expensive package they had. You arrive and you have to BEG the doorman to recibe your bags later on you must beg for the vallet to take your car. Once you are...More

2  Thank alejandra s
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 3 days ago

Dear Alejandra, We deeply regret the inconveniences that occurred during your stay with us. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you...More

Reviewed 4 days ago

To who it may concern, I am writing this review following my stay in your hotel (Grand Oasis Cancun All Inclusive). This letter is regarding the poor level of customer service, low quality, and lack of maintenance of your hotel rooms. I recently returned from...More

3  Thank pattimartin9
Reviewed 4 days ago via mobile

My friends purchased a stay at this hotel for my bachelorette party. It was a total group of 9 girls. We arrived at the hotel around 4pm and they made us wait in the lobby before we could check in (totally understandable). The staff member...More

2  Thank DENISE M
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 3 days ago

Dear Denise, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. We will pass your comments to the maintenance and housekeeping area...More

Reviewed 5 days ago via mobile

Me and my partener stayed in this hotel For 14 nights and must say it’s APPALLING! We was all inclusive we arrived and was told to have access to the better restraunts we had to pay an extra 30us dollars a day each for a...More

3  Thank Harriet E
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 4 days ago

Dear Harriet, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconveniences you encountered during your stay. We want to let you know that we carried out an investigation and have the report of what happened. Due...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$179 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Top resorts Hotel in Cancun
#61 Spa Hotel in Cancun
#73 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$179 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Top resorts Hotel in Cancun
#61 Spa Hotel in Cancun
#73 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (5700)
Pool & Beach (1560)
Room & Suite (909)
Dining (462)
Family and Play Areas (142)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
means732
16 June 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hi there! About 15 minutes :) Kind regards
0
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Google Translation
mase415
15 June 2018|
AnswerShow all 3 answers
Response from OasisHotelResorts | Property representative |
Hi there! All of our restaurants are great :) - Dos Lunas - Il Forno - Sevilla Wine & Tapas - Bahía Rodizzo - Akeru - Tunkul - María Bonita -Cocoa Hippie Chic - Ibiza - Dragon Wei - Joy's Trattoria - Tatish... More
0
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Google Translation
ILQueenb
13 June 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hi there, You can contact our photography department at this e-mail: ophotogrand@ caribemaya. com. mx Kind regards
1
Vote
Google Translation
Room Tips
"Chose another Hotel, any other is a lot better than this."
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"Just don't go!"
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"Ocean view"
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"Don't stay here, run far away, as fast as you can!! Loud, all the way around!!"
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