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Grand Oasis Cancun

Bookit.comUS$216*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$263*
US$216*
Great Deal
US$221*
US$263*
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Grand Oasis Cancun
Grand Oasis Cancun
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6,566 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Oasis Cancun
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Showing 2,995: English reviews
Reviewed 21 April 2016

I didn't want to believe all the bad reviews I read before going, just had to see for myself and turns out all the bad reviews were true and was WAY over priced !! definitely not a 4 star I'd give it a 2.8 star, rooms were ghetto, no AC, TV was broken, phone was broken, so hard to get...

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Helpful?
3Thank Kelly M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Kelly, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Conroe, Texas
Reviewed 21 April 2016

This place has turned into a tourist trap. I've stayed at the Oasis for the past 5 years, and each time I hope that their quality has improved since it is known for it's popularity. However, this time I was put into a HOT room where they were doing construction work starting every morning at 5am (video is uploaded to...

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Helpful?
2Thank k9hudson
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Bloomington, Illinois
Reviewed 21 April 2016 via mobile

The Grand Oasis is a nice resort if resorts are your sort of thing. I don't do beach activities or eat/drink a lot so I I'm paying premium for the experience. The Red Circus performances during the time we were there were good but it was repeated two additional times during our stay. I wish there were breakfast choices such...

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Helpful?
Thank Rick L
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Rick, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

Dearborn Heights, Michigan
Reviewed 20 April 2016

Overall the place is okay if you remember where you are at. The service is not good. Needed toilet paper, stopped at front desk and let them know while we were going out. Came back, still no paper. Called 2 more times, then had to borrow from the room next door. Didn't get a response until late the next day,...

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Helpful?
Thank Katie P
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to...

Fallbrook, California
Reviewed 20 April 2016 via mobile

Back in January we paid for three rooms and requested ocean view rooms in the Pryamid bldg. 20 emails and FB messages later we've still not received confirmation. Does anyone have the direct line to the hotel? I'm a fluent Spanish speaker. Thanks for your assistance.

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Thank Chad G
Chula Vista, California
Reviewed 19 April 2016

Don't bother coming to this hotel - it is not worth the money or aggravation - food is horrible - drinks are weak - room is dated - shower does not work - refrigerator does not work - concierge can't seem to help

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Helpful?
3Thank brad106
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Brad, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

Munich, Germany
Reviewed 19 April 2016 via mobile

Big all included hotel, food is good , staff nice ! The only thing what annoyed a lot is a group of staff trying to involve you into being a member of their travel agency by participating financially allowing you to get better rooms ! They would not let it go every time I passed by in lobby...annoying ! View...

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Helpful?
Thank Joao C
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for taking the time to write us your comments about your stay at our resort. We are glad you enjoyed the food, we have plenty of restaurants with different specialties to satisfy all the tastes of our guests. Also, thank you for highlighting the great job of our staff, they are very committed to serving our...

Reviewed 19 April 2016 via mobile

I just returned from Grand Oasis Cancun with 1 friend. The entertainment staff were amazing. They were so enthusiastic, outgoing and approachable. We loved how there was always something going on. This is definitely an entertainment resort and best for a younger crowd, but you'll always be able to find a quiet spot along the massive pool or on the...

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Helpful?
1Thank Robbie A
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Robbie, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. ntertainment team works hard to put on activities and shows for our...

Farmington Hills, Michigan
Reviewed 19 April 2016

Check in was very good, Angel was a great help and super nice. The beach and pools were fantastic! Could always find a lounge chair by the pool. You needed to get up early to get a lounge chair on the beach. The bars and bar tenders were very nice and served good drinks. Very friendly. Most of the bars...

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Helpful?
1Thank coach498
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to...

Appleton, Wisconsin
Reviewed 18 April 2016

Overall an exceptional value. The place has a few years on it and the rooms are under renovation. Time has taken its toll (our room: in room safe was not present, towel rack partially off wall, refrigerator door broken), but the common areas including pool, beach, restaurants, bars, etc. were so nice that those items were easy to overlook. That...

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Helpful?
Thank anne60612
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Anne, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We greatly appreciate the special mention of those members of our team who helped make your stay more pleasant. We will of course congratulate them for their amazing work. Also, we are glad you enjoyed our pool and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM791 - RM1,530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View is a MUST!!!”
727melissam, 24 May 2017 | Read review
“The room was nice but needs to be update. ”
274shakiaw, 24 May 2017 | Read review
“We were in playa 2 and had requested it for a quieter area which I recommend.”
tayl0rrrrr, 24 May 2017 | Read review
“Rooms the opposite side to the beach party place are probably quieter, ocean view with the longer terrace/sunbeds are nice”
227sharonw, 24 May 2017 | Read review
“Only book in The Pyramid at The Grand Oasis.”
markcannon, 23 May 2017 | Read review
5 of 5
Bookit.com
US$216* /night
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Booking.comUS$221
Hotwire.comUS$263
TravelocityUS$263
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Prices are for 1 room, 2 adults
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