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Royal Solaris Cancun

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#33 of 181 Hotels in Cancun
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Royal Solaris Cancun
Royal Solaris Cancun
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4,063 Reviews from our TripAdvisor Community

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Showing 2,361: English reviews
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BC Interior
Reviewed yesterday NEW

Our extended family of 12 spent a week at the Royal Solaris Feb. 18-25 2017.We had all been to the Mayan Riveria numerous times but this was the first time we had turned left after leaving the Cancun Airport. A very convenient feature is that it was only a 15 minute trip from the airport and our Hotel was the...

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Helpful?
Thank BCFunSunseeker
Boston, Massachusetts
Reviewed yesterday NEW

Lots of activities around the pool kept everyone entertained. The covered areas on the beach made it great for us beach goers who are not sun seekers. The food was good and plentiful - something for everyone. The staff was constantly cleaning and worked hard. The evening shows were fun. Drinks were plentiful and the servers were quite busy with...

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Thank Ironmummy44
Huron Ohio
Reviewed 3 days ago NEW

Great Hotel. The staff are very hard workers that try to make everything perfect. We never had to wait more than five minutes for someone to come by and ask us if we wanted a drink. Drinks were all good. Albert server in Las Fuentes restaurant made our dinning experience fabulous. All 3 restaurants had great food. 10 minutes from...

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Helpful?
Thank Mdickirs
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its great to know you and your wife had a great time and enjoyed the service of our staff as well as the drinks and food. We look forward on welcoming you again in the future! Best Regards, Royal Solaris Cancún

Ottawa, Canada
Reviewed 3 days ago NEW

We stay in this hotel from Mar 10 to 17 during March break. Group size: 8 (4 adults, 3 Grade 3-5 kids, 1 one-year-old) This hotel is small compared to others we had been to in the past. However, it met our needs in most aspects. Restaurants, pools, beach, mini club, baby park, beach and our room are all in...

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3Thank Jacob M
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments and adventures on this springbreak vacations! Its great to read all of your comments regarding the resort and also outside of it, we are glad to know how much fun you and all your family had, we have shared your comments with our staff at the Kids Club as well as...

Green Bay, Wisconsin
Reviewed 4 days ago NEW

March 17th-23rd. Our group of 13 enjoyed every minute of our 6 night stay. Food: We ate at Las Fuentes buffet AM & PM, we tried a wee bit of most everything, & went back for more of what we liked, and no one went hungry. Hey, you’re in Mexico, try it, you’ll like it! We don’t do salt, but...

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1Thank Rox1954
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Your traveller tips are just wonderful! Thanks for sharing all this info with the future guests. Its great to know how the 13 of you had a great family time! Thanks for mentioning the names of our staff members who went above and beyond with their service,...

Ottawa, Canada
Reviewed 5 days ago NEWvia mobile

My husband and I stayed at this resort in January. We joined two other couples. My overall experience was fair. Pros: I enjoyed the food. The two a-la-cartes were pretty good. You had to book each day at the restaurant. The buffet was pretty good as well. There was a good assortment however, after a few days some of the...

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Helpful?
Thank dcarr825
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We regret not meeting your expectations but all your comments are fully considered in order to improve our facilities and services. Please accept our apologies for the inconvenience you had with the waiter, we would've like to have this information while you were still here to be...

Milwaukee, Wisconsin
Reviewed 6 days ago NEW

We stayed at The Royal Solaris in March 11-18, 2017 with friends and were very, very pleased with everything the resort had to offer. Food, pool, beach, and staff-- you name it! For the price you cannot beat it. Note: for those of you who don’t speak Spanish-- every staff member is an excellent English bi lingual but I like...

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1Thank mrschris3
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its great to know how much you enjoyed your vacations here with us, the food, pool beach and all the service from our staff! Thanks for the great tips to all of our future guests! We look forward on welcoming you again soon! Best Regards, Royal Solaris...

Saint Louis, Missouri
Reviewed 1 week ago

We just got back from 5 nights at the Royal Solaris. We had a good time and would go back to the same resort if it was a good deal. The room we had was on the 4th floor overlooking the pool and ocean, a nice view. The king size bed was firm and comfortable. There is a nice tv...

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2Thank Mark856
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are glad you had a good time and enjoyed our facilities and services overall. Its great to know how you enjoyed breakfast, the beds, the cleanliness of the areas, the service from our staff and our great nightly shows. We'll keep working in the areas you...

Mississauga
Reviewed 1 week ago

People who work at Royal Solaris is so nice and kind, very helpful. they are always ready to help. the rooms were very clean and the food, omg, so delicious. We were 45 people and they make us feel like home. For my mom's party they helped us with all the preparations, always ready to collaborate. Special thanks to Abigail...

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1Thank Andrea R
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. That was a great party! We are very happy to know you all had a good time and enjoyed the rooms, food and the service of all of our staff, especially Abigail's and Karen's. We hope to have the opportnity to host your vacations again in the...

Reviewed 1 week ago

Great food, service, beach area, and rooms. Nothing overly fancy but the quality is in line with the price you pay. The resort seems to be more family oriented than high school/college oriented, I went during Spring Break and although there were parties they were not over the top like some of the other resorts. This can be good or...

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1Thank Eric E
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are a family oriented hotel, although on this season there maybe some springbreak groups around we cater for families, and the activities are more oriented for all ages. We are glad regards this you and your friends still had fun and enjoyed the food, service and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM903 - RM1,625 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
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Questions? Get answers from Royal Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 7th floor has balconies and a few rooms at the ends of the hotel also have balconies.”
 of 5 bubbles BCFunSunseeker, 27 Mar 2017 | Read review
“The higher up the better - away from the rollicking night crowd - unless you want to join in !!!”
 of 5 bubbles Ironmummy44, 27 Mar 2017 | Read review
“Room views of both the lagoon and Caribbean are stunning”
 of 5 bubbles Mdickirs, 25 Mar 2017 | Read review
“Away from elevators”
 of 5 bubbles JacobM912, 25 Mar 2017 | Read review
“Sunrises on the ocean side, Sun Sets on the Lagoon side.”
 of 5 bubbles mrschris3, 22 Mar 2017 | Read review
5 of 5