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Royal Solaris Cancun

5,142 reviews
#43 of 177 Hotels in Cancun
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Traveller (3731)
Pool & Beach (884)
Room & Suite (647)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(398 reviews)
“las fuentes”(115 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,142)Write a Review
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11 - 15 of 3,019 reviews
Reviewed 2 weeks ago

Staff Facility Entertainment Buffet all exceeded our expectations. The pool area was amazing staff was always around food stations around pool excellent. Entertainment staff keep the environment very lively. Pizza station the best. The attached restaurant hostess a little standoffish thought being next to pool...More

Thank Jackie J
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. Its great reading how much you enjoyed our food, pool, staff and the entertainment activities as well! We apologize for the hostess service you experienced during your stay, we have forwarded your...More

Reviewed 2 weeks ago via mobile

Took the family on vacation to Royal Solaris in Cancun. Jan 6 thru 13. We had the second best room in the hotel, only the Presidential suite was better. We had a 4th floor villa, with a balcony to die for. Oceanview, bayview, sunrise, sunset,...More

1  Thank _eruckel
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. Its wonderful reading how much you enjoyed your vacations and had a wonderful time! Thanks for taking the time to share the names of the people who sotood out with their service....More

Reviewed 2 weeks ago

This is a great hotel (together with the Gr Caribe), with amazing staff.Thanks a lot to VERONICA!!!, Rosa Linda, Armando, Mibsam and Jeyson, at the Gr Caribe pool bar, to Emiliono who makes hundreds of sushi every day but he can smile all day for...More

Thank István P
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. Its fantastic reading so many names of our staff members who stood out with their service and made your vacations even more special! We look forward on welcoming you again soon! Best...More

Reviewed 2 weeks ago via mobile

Loved this place! I traveled here with my boyfriend and his family for a week . The food was amazing and the entertainment was great ! The only thing I would’ve preferred was free WiFi The staff was very prompt as wellMore

1  Thank leighkyung
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay! Its great reading how much you and your bouyfriend enjoyed your stay! Thanks for pointing out how amazing our food is, our Chefs are constantly in training learning new dishes to satisfy...More

Reviewed 2 weeks ago

We spent 5 days here during the month of January, lets start wit the pros Excellent beach. It is located on the good area of hotel zone with one of the nicest beaches. the lagoon with all of the kayaks is right across the road....More

2  Thank Chris L
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are glad your overall stay was good and you enjoyed the beach, pool, rooms and the service from our staff. We regret not fully meeting your expectations regarding our food and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$196 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$196 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3731)
Pool & Beach (884)
Room & Suite (647)
Dining (449)
Amenities (230)
Family and Play Areas (108)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Bee B
11 February 2018|
Answer
Response from SolarisHotels | Property representative |
Yes of course! Have a great day!
0
Votes
Fernando Y
10 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi, actually only one night a week, all Wednesdays! See you soon!
0
Votes
Google Translation
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123456194
Room Tips
"Ocean view is nice. More worth it than in other places I've been, if only for the people-watching and..."
Read review
"If you are looking for a quieter room, ask to stay 4th floor or above or the opposite end away form the..."
Read review
"bbbay view was fine for US"
Read review
"Oceanview with Jacuzzi are awesome."
Read review
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