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Royal Solaris Cancun

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Traveller (3853)
Pool & Beach (894)
Room & Suite (654)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(408 reviews)
“las fuentes”(116 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,277)
There are newer reviews for Royal Solaris Cancun
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3,101 results
Traveller rating
1,279
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512
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All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showshot dogsmexican nightmini clubkids clubmexican foodsushi barnachosgreat vacationpool side
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21 - 25 of 3,101 reviews
Reviewed 1 week ago

We just came back from spending 12 days at Royal Solaris. We had a great time and really enjoyed the shows (all performers are very professional ). We want to thank Karina for the daily yoga/pilates , she is awesome. Also special thanks to Eugenia...More

Thank ferrarisusan
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

Thank you so much for choosing us and sharing your comments with us. We are very proud about the customer service offered by our staff members, they're truly hardworking people who deserves the recognition, thank you for pointing that out. We look forward on welcoming...More

Reviewed 1 week ago

Our last visit to Royal Solaris was back in February of this year. We so enjoy the smiling faces and caring attitude of the hotel staff members which includes the entertainment staff. Favorites on the entertainment staff include Eder Toledo, Oliver Ojeda, and Martina Stok....More

Thank Bill W
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 1 week ago

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to read how much you enjoyed your previous visit, especially because of the service of our Entertainment staff, who always makes sure our guests have a fabolous time!...More

Reviewed 2 weeks ago

Royal Solaris Cancun was amazing in just about every way. The resort itself was beautiful and very clean, housekeeping does a very great job. The pools were very nice and never overcrowded, the beach was kept very clean and the water was beautiful. The staff...More

Thank Hannah L
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are glad your stay was great and you enjoyed the housekeeping service, pools, beach, cleanliness and shows too! Thanks for your comments and also for your feedback which help us improve...More

Reviewed 2 weeks ago

The resort has an amazing location. We got an ocean view room and waking to the Ocean and Sun, felt like being in heaven. We stayed for 5 nights from 29th March to 3rd April. There are few things the hotel MUST improve to get...More

1  Thank Gurnee_Sam
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for sharing your comments regarding your recent stay. We are glad you enjoyed the service from our staff as well as the location, kids club, shows and beach. We appreciate all your comments and also your feedback regarding the areas we need to work...More

Reviewed 2 weeks ago via mobile

Already planning our next visit to royal solaris cancun this place was amazing from the hotel staff to the shows at night to Edwin at the pancake waffle station and Irma at the hotel lobby we never felt so welcome cant wait to be back.More

Thank EDDIE P
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are thrilled to hear how much you enjoyed everything! Thanks so much for your positive review which motivates us to continue working to exceed expectation of all our guests! We can't...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$184 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3853)
Pool & Beach (894)
Room & Suite (654)
Dining (460)
Amenities (230)
Family and Play Areas (114)
Business Centre & Event Rooms (11)
Questions & Answers
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Mayra N
20 April 2018|
Answer
Response from TMPDR | Reviewed this property |
Let them know!!! They will do special things for you!!!!
0
Votes
trout130
9 April 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi! We have a travel agency on-site Sol-Ha that you can find by the lobby, they will be able to give you all the options, prices and recommendations! See you soon!
0
Votes
Google Translation
Amber B
1 April 2018|
Answer
Response from SolarisHotels | Property representative |
Sorry for the delay! We hope you had a great time!
0
Votes
Google Translation
Room Tips
"Get a higher level floor if you want quiet. Ask for a balcony room to dry out our wet items!"
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"Either beach front or lagoon view are good"
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"Go for Ocean view"
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"Ocean view rooms are the best. Laguna view rooms are bigger, and offer picture perfect sunset at a price less..."
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