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Royal Solaris Cancun

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Traveller (3857)
Pool & Beach (894)
Room & Suite (654)
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Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(408 reviews)
“las fuentes”(116 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,285)
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All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showshot dogsmexican nightmini clubkids clubmexican foodsushi barnachosgreat vacationpool side
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41 - 45 of 3,107 reviews
Reviewed 3 weeks ago via mobile

This was one of the friendly places i have ever been i cannot begin to say enough about the staff my room was perfect every day and clean well that is a understatement. I also very much going to the romulas a special thanks to...More

Thank Brian J
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 3 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We loved the title of your review as its our main goal to assure all our guests have a marvelous time! We ill make sure to share your comments with Darvin, who...More

Reviewed 4 weeks ago

The rooms were very comfy, they gave us ocean view room as hotel courtesy. Best view in years. The food was very good also. If you don't like kids, please don't even bother visiting this hotel. The breakfast was excellent, and the wine, but hard...More

Thank cestrella09
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 3 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are glad you enjoyed the complimentary ocean view and had a wonderful stay. We appreciate all the feedback you kindly provide us and we will look forward on welcoming you again...More

Reviewed 4 weeks ago

Great hotel for a great price. Service and food were very good. Everything was fine. Manager of Reception Department - Jeorge Pussian and his staff were perfect, putting guests first, and accommodating all the requests. They have a great Sports and Entertmnt team, putting together...More

Thank ads588
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 3 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to know your experience was amazing and you enjoyed the shows, activities and most of all the service of our wonderful staff! We look forward on welcoming you...More

Reviewed 4 weeks ago

My stay at the resort was average overall; food, drinks, pool and nightlife. Martina and Jonny absolutely helped to make it better. Their service, attentiveness, and welcoming attitudes contributed positively to my stay. Martina y Jonny son los mejores!!! Gracias por su atencion y cariño!More

Thank r0sa00
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 3 weeks ago

Thanks for taking the time to share your comments regarding your recent stay. We are glad your overall stay was good and you enjoyed the service from Martina and Johnny, we appreciate all your feedback and have shared your comments with our managers in order...More

Reviewed 4 weeks ago

15 of us went to the Royal Solaris for our senior year Spring Break. We were pleased with the amenities, pool, and beach. For the most part, the service was very kind and helpful. It was clean and well-kept. If anything, our rooms got stuffy...More

Thank Summer W
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 weeks ago

There is nothing more important for us than receiving your comments, thank you so much for choosing us! It is always rewarding to read about our guest's experience when they speak so positively from our services, it makes us notice we are going on the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$182 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$182 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3857)
Pool & Beach (894)
Room & Suite (654)
Dining (460)
Amenities (230)
Family and Play Areas (114)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
rmag8205
25 April 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! We will go ahead and send you our e-mail through a private message since we can't post it here due to TripAdvisor guidelines. Have a great day!
0
Votes
Karen W
22 April 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Karen W, Can you please share with us, to what area is your question related to?
0
Votes
Mayra N
20 April 2018|
AnswerShow all 4 answers
Response from SolarisHotels | Property representative |
Hi Mayra! Yes, we have some little details for honeymooners, can you please let us know under which name is your reservation? Have a great day!
1
Vote
Room Tips
"Ask for ocean view if possible but even the bay view is pretty impressive!"
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"Get a higher level floor if you want quiet. Ask for a balcony room to dry out our wet items!"
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"Either beach front or lagoon view are good"
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"Go for Ocean view"
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