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    Royal Solaris Cancun

    Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
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    02/08/2017 03/08/2017
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    US$248US$304
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    Traveller (3379)
    Pool & Beach (856)
    Room & Suite (597)
    GR Caribe by Solaris
    3,132 reviews
    #25 of 175 hotels in Cancun
     
    GR Solaris Cancun
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    #33 of 175 hotels in Cancun
     
    Oasis Palm
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    Overview
    • Excellent49%
    • Very good30%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “marco polo” (367 reviews)
    “ocean view” (162 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    GR Caribe by Solaris
    3,132 reviews
    #25 of 175 hotels in Cancun
     
    GR Solaris Cancun
    4,567 reviews
    #33 of 175 hotels in Cancun
     
    Oasis Palm
    2,867 reviews
    #78 of 175 hotels in Cancun
     
    Grand Oasis Palm
    3,357 reviews
    #51 of 175 hotels in Cancun
     
    Rooms
    2 Aug3 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,472)
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    There are newer reviews for Royal Solaris Cancun
    See the most recent reviews

    41 - 45 of 2,653 reviews

    Reviewed 1 week ago

    Thought the stay was ok but have stayed at better locations. Food was bland but good variety. The elevators are programmed terribly, when you go from lobby to your floor sometimes it stops at every floor even though nobody is there waiting. The staff is...More

    Review collected in partnership with this hotel
    Thank D7736EMthomasa
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    There is nothing more important for us than receiving your comments, thank you so much for taking the time to share your review with us. We're always eager to hear what our guests have to say about their experience, learning from their feedback and addressing...More

    Reviewed 1 week ago

    I was very dissatisfied. Even with the "please clean" sign on the door, our rooms were not cleaned after an entire day out. Our toilet wouldn't flush and maintanence didn't come. There was a lot of miss communication between the staff and what we were...More

    Review collected in partnership with this hotel
    1  Thank shaylas328
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Dear shaylas328, We appreciate you taking the time to review your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. Rest assured that we have shared your feedback with the...More

    Reviewed 1 week ago

    The food was really good, nice Restaurants and very good service overall, I think the rooms need to be updated, the look old and some light fixtures and the thermostat did not work in ours, overall the property was very clean and the poeple were...More

    Review collected in partnership with this hotel
    Thank ricardobH2253SS
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Thank you for sharing your comments on your recent stay with us. Your feedback is very important to us, as it helps as a guide to our constant growth and improvement strategies. Be sure to contact us when you come back, we would me more...More

    Reviewed 1 week ago

    Staff were very friendly. Remember a little tip goes a very long way. Two waiters that were my favorite were Fabian and Samuel. They were extra ordinary individuals. They would put my friends and I before anything else and were always so nice to us....More

    Review collected in partnership with this hotel
    Thank 780jason
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Thanks for taking the time to share your comments regarding your recent stay and for pointing out the great service you experienced from Fabián and Samuel. we'll make sure to share your comments with them regarding their fantastic job! We look forward on welcoming you...More

    Reviewed 2 weeks ago

    This was by far, the best and most beautiful place we have ever been! Not only is this hotel on the beach of the Gulf, but on the other side is the Lagoon with water sport activities included in your stay. The staff was amazing,...More

    Thank Gretchen M
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Dear Gretchen M, We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each...More

    GR Caribe by Solaris
    3,132 reviews
    #25 of 175 hotels in Cancun
     
    GR Solaris Cancun
    4,567 reviews
    #33 of 175 hotels in Cancun
     
    Oasis Palm
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    #78 of 175 hotels in Cancun
     
    Grand Oasis Palm
    3,357 reviews
    #51 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$180 - US$440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Cancun
    • #37 Family Hotel in Cancun
    • #38 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Cheap Tickets, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Royal Solaris Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Royal Solaris Cancun Hotel Cancun ,
    • Royal Solaris Caribe ,
    • Solaris Resort Cancun ,
    • Royal Solaris Cancun Mexico
    Add Photo Photos
    Traveller (3379)
    Pool & Beach (856)
    Room & Suite (597)
    Dining (426)
    Hotel & Grounds (1843)
    Family and Play Areas (106)
    Bathroom (19)
    Business Centre & Event Rooms (11)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    _msmith008
    17 July 2017|
    Answer Show all 2 answers
    Response from SolarisHotels | Property representative |
    Hi! No, we don't have foam pool parties available at the moment, but we do have tons of activities for all ages! Have a great day!
    0
    Votes
    Google Translation
    caar1985
    4 July 2017|
    Answer Show all 2 answers
    Response from SolarisHotels | Property representative |
    Hi! Our rooms fit up to 4 people max, due to space, since we don't have any suites available or family rooms, so we would recommend you 2 rooms for your comfort. We look forward on welcoming you!
    0
    Votes
    Roberto B
    30 June 2017|
    Answer Show all 3 answers
    Response from Stephaniedesantis | Reviewed this property |
    I think the resort had a transport service they work with. But it's usually cheaper to just look on trip advisor find a well reviewed transport combat and book with them. It's a short ride and they are always there waiting... More
    0
    Votes
    Room Tips
    "Ask for ocean side--if they have it available it usually isn't a problem. View is worth it."
    Read review
    "The lagoon view is premium."
    Read review
    "Don't be afraid to ask! If you need it the hotel staff will go out of their way to get it for you!"
    Read review
    "Ocean view rooms are spectacular for the sunrise, Lagoon view are great for the sunset -no balconies on the..."
    Read review
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