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    Sunset Marina Resort & Yacht Club

    Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico
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    Lowest prices for your stay
    29 Oct 30 Oct
     Book now! This hotel is likely to sell out soon.
    Lowest price we found
    US$140
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    Traveller (1304)
    Room & Suite (349)
    Pool & Beach (317)
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    Overview
    • Excellent54%
    • Very good28%
    • Average9%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “la vela” (34 reviews)
    “lagoon side” (74 reviews)
    “time share” (96 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,092)
    There are newer reviews for Sunset Marina Resort & Yacht Club
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    421 - 425 of 1,470 reviews

    Reviewed 30 May 2016 via mobile

    My husband and I had such a great time. From the time we arrived the staff took great care of us! They got us into a room early and let us know right away about the activities in Cancun. We especially enjoyed meeting Tino! He...More

    Thank Jasmine A
    Response from Jorge_Hernandez_MX, General Manager at Sunset Marina Resort & Yacht ClubResponded 9 June 2016

    Jasmine A, Thank you so much for your preference and for mention Tino too, he was happy to know that you metioned him. We would like yo have you again with us very soon, Regards,

    Reviewed 27 May 2016

    We are members of this resort and our experience started out a little off but Aurora was amazing correcting all the issues and we ended up having an amazing time! The rooms were great, clean and cool! Aurora, Alonso, Jorge, Tino and Fabian helped make...More

    Thank christineknewman
    Response from Jorge_Hernandez_MX, General Manager at Sunset Marina Resort & Yacht ClubResponded 9 June 2016

    Christine, What a honor for all our staff metioned to know that you remember them and they made a memorable stay for you. Thank you for all your comments, and be sure that we will see you soon.

    Reviewed 24 May 2016

    My husband and I stayed at Sunset Marina for 13 days. First off, there were no wash cloths in the room. I had to make several phone calls for several days in a row for clean wash cloths. I finally got fed up at having...More

    1  Thank LissyB2804
    Response from Jorge_Hernandez_MX, General Manager at Sunset Marina Resort & Yacht ClubResponded 9 June 2016

    Lisa B, Our most sincere apologise for all isssues mentioned, we already are taking action to corrected them and improve in our services. We woul like to have a second chance to show you all those changes, if you have any doubt please contact us,...More

    Reviewed 23 May 2016

    This hotel is smaller and has more charm than the standard, large boxy hotels in Cancun. It is Mediterranean style which felt like Greece to me, extremely beautiful. Everything is well maintained, and staff are constantly cleaning, painting and take excellent care. The pools are...More

    Thank blueskya707
    Response from Jorge_Hernandez_MX, General Manager at Sunset Marina Resort & Yacht ClubResponded 9 June 2016

    Hello, Thank you for let us know about every detail of your experience it was so interesting to read all your mentions and also is a feed back to us to improve in our services to be better. We will waiting you to see you...More

    Reviewed 22 May 2016

    I really enjoyed this hotel it was nice and cozy. It felt like I was home. My room was facing the lagoon, so I could sit on the balcony. There was also a Jacuzzi on the balcony but I did not use it. The staff...More

    2  Thank Brittany B
    Response from Jorge_Hernandez_MX, General Manager at Sunset Marina Resort & Yacht ClubResponded 9 June 2016

    Brittany B, We appreciate that you can fell as your were at home, we are so proud and be sure that our staff is happy to read your comment, also is an opportunity to improve in those issues mentioned. Thank you,

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$137 - US$472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Spa Hotel in Cancun
    • #36 Family Hotel in Cancun
    • #46 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 177
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Groupon, Prestigia, Agoda, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, Evoline ltd and getaroom.com so you can book your Sunset Marina Resort & Yacht Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sunset Lagoon Resort Hotel And Marina ,
    • Sunset Lagoon Hotel Marina ,
    • Sunset Lagoon Cancun ,
    • Cancun Sunset Lagoon
    Add Photo Photos
    Traveller (1304)
    Room & Suite (349)
    Pool & Beach (317)
    Dining (151)
    Hotel & Grounds (717)
    Family and Play Areas (39)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Nearby
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    1.20 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Justmemap
    6 October 2017|
    AnswerShow all 2 answers
    Response from Andrea M | Reviewed this property |
    We were in Cancun in August and went on several tours. We had zero issues. I wouldn't be to concerned! Just be careful ordering drinks outside of your resort.
    0
    Votes
    RangMX
    24 September 2017|
    Answer
    Response from jimincancun | Property representative |
    There are many different packages available. Whether you can use the all inclusive at other hotels, depends on what package you purchased. Please check with the agency or company that you made the reservation with.
    -1
    Votes
    RangMX
    23 September 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    The boat runs between the two hotels from 9-3 daily weather permitting and there is a free shuttle that runs hourly during the day and early evening. Pleases check the schedule when you arrive for any last minute or seasonal... More
    0
    Votes
    Room Tips
    "First floor has easy access to the lagoon."
    Read review
    "Very nice room and kept clean for us each day. The shower door did stick on the ceiling so was a little hard..."
    Read review
    "The rooms are in process of being remodeled. That will put these in the Excellent all around category. Some..."
    Read review
    "Room had an electrical outlet that was exposed in the bathroom, the jacuzzi faucet was leaking water. The..."
    Read review
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