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beautiful hotel, we were on holidays with a friends, we found the place very nice. it has a beautiful view of the beach, the place always clean, and excellent service in every area, cascadas bar is my favorite the barman there are very fast, the...More
It was so wonderful to see women behind the bar. These two women were friendly and upbeat. They were very helpful and it was wonderful to have them at the resort. There was also Elvis/Cherco Suarez. He also worked behind the bar. His English was...More
Staff at the front desk were very rude and unhelpful! We stayed for 2 nights and had no electricity or water on the second day. Our key card also stopped working. when we want to the front desk for assistance in getting into our rooms...More
Fernando helped me book my shuttle and made sure I had working key. Very helpful with his bilingual skills. Great suggestions about where to go. The bell hops and security personal make you feel very safe.
Ignore the bad reviews--this place is great. No noise--in fact, we opened our sliding glass balcony doors at night to let the sound of the Caribbean lull us to sleep! Room was clean, modern, and comfortable. The staff couldn't be more friendly or helpful. Deserving...More
US$100 - US$291 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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