We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
10/07/2017 11/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Krystal Cancun

    Paseo Kukulcan km 9, lotes 9 y 9A, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    10/07/2017 11/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (3507)
          Room & Suite (888)
          Pool & Beach (848)
          Krystal Grand Punta Cancun
          3,176 reviews
          #55 of 175 hotels in Cancun
           
          The Westin Resort & Spa Cancun
          3,124 reviews
          #68 of 175 hotels in Cancun
           
          Aloft Cancun
          937 reviews
          #64 of 175 hotels in Cancun
           
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
           
          Overview
          • Excellent37%
          • Very good31%
          • Average17%
          • Poor8%
          • Terrible7%
          Travellers talk about
          “el mortero” (51 reviews)
          “new tower” (65 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Krystal Grand Punta Cancun
          3,176 reviews
          #55 of 175 hotels in Cancun
           
          The Westin Resort & Spa Cancun
          3,124 reviews
          #68 of 175 hotels in Cancun
           
          Aloft Cancun
          937 reviews
          #64 of 175 hotels in Cancun
           
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
          Rooms
          10 Jul11 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$190.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c0295fae53ab45a6a15bdb78c3a2468c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38370968],"additionalContentIds":[],"pollCount":0,"checkin":{"day":10,"month":7,"year":2017},"checkout":{"day":11,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":190,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c0295fae53ab45a6a15bdb78c3a2468c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":190,"lowestMetaPrice":190,"additionalPartner":false,"highestMetaPriceDisplay":190,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":190,"lowestMetaPrice":190,"highestMetaPriceDisplay":190,"hotelName":"Krystal Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMwMjk1ZmFlNTNhYjQ1YTZhMTViZGI3OGMzYTI0NjhjIiwiQUlLIjoiZjlmODhjZGVjNzIxNDhiOWIyNDQyOGE0ZDFhMGQwMmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "10/07/2017", "checkOut": "11/07/2017", "lowestPrice": "US$190", "hasDates": true, "hacComplete": false, "contentIdMappings": {"38370968":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (4,842)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 2,020 reviews

          Reviewed 2 days ago

          After deciding to have our family vacation in Cancun we asked for advice from some friends that have visited Cancun. The popular answer for hotel stay was the Krystal Cancun. We went with their suggestion and our overall assessment is that it is a very...More

          Thank FlyingEagle86
          Reviewed 3 days ago via mobile

          Sushi was delicious. Nelson was very nice and very fast and dedicated to his work. He was welcoming and created a good atmosphere. He is very passionate in what he does. The sushi was enjoyable to eat. Nelson is very outgoing. He gave me the...More

          Thank jessica d
          Reviewed 3 days ago via mobile

          Nelson was the best part of this whole trip!!! He is very passionate about his work. He took the time to make us special rolls. He is very nice and always has a smile on his face!! Sushi was absolutely amazing!! He is very professional...More

          Thank Jasmine D
          Reviewed 3 days ago via mobile

          Sushi was outstanding and Nelson was friendly, fast, professional. Nelson is hard working and it reflects on the food and his professionalism when you interact with him, made it a fun experience. Recommend the sushi as well as Nelsons company.

          Thank Yvonne A
          Reviewed 5 days ago

          Nelson is amazing!! He's not only friendly and nice, he's professional, fast and will exceed your expectations. Every time I go he always has a big smile! He works very hard and I know he loves what he does cause you can can see it...More

          Thank Ericka M
          Krystal Grand Punta Cancun
          3,176 reviews
          #55 of 175 hotels in Cancun
           
          The Westin Resort & Spa Cancun
          3,124 reviews
          #68 of 175 hotels in Cancun
           
          Aloft Cancun
          937 reviews
          #64 of 175 hotels in Cancun
           
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
           
          About
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$119 - US$291 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #48 Spa Hotel in Cancun
          • #56 On the Beach Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 435
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Ctrip TA, Travelocity, Expedia, Hotwire, Hotels.com, getaroom.com and HotelQuickly so you can book your Krystal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Krystal Cancun Hotel Cancun ,
          • Nh Hotels Cancun ,
          • Nh Krystal Cancun Hotel ,
          • Krystal Hotel Cancun ,
          • Nh Krystal Hotel Cancun
          Add Photo Photos
          Traveller (3507)
          Room & Suite (888)
          Pool & Beach (848)
          Dining (305)
          Hotel & Grounds (1944)
          Bathroom (51)
          Family and Play Areas (33)
          Business Centre & Event Rooms (9)
          Nearby
          Aloft Cancun
          937 reviews
          .23 km away
           
          Krystal Grand Punta Cancun
          3,176 reviews
          .22 km away
           
          Grand Fiesta Americana Coral Beach Cancun
          3,988 reviews
          .25 km away
           
          Hyatt Ziva Cancun
          3,831 reviews
          .41 km away
           
          Nearby Restaurants
          Caminero Tacos Cancun
          404 reviews
          .28 km away
          Hacienda el Mortero
          745 reviews
          .12 km away
          Senor Frogs
          4,355 reviews
          .30 km away
          Carlos'n Charlie's Cancun
          2,032 reviews
          .29 km away
          Nearby Attractions
          Playa Caracol
          302 reviews
          .15 km away
          Mandala Beach
          371 reviews
          .21 km away
          Forum Beach Cancun
          274 reviews
          .11 km away
          Playa Gaviota Azul
          74 reviews
          .18 km away
          Questions & AnswersAsk a question
          Breanna N
          What's included in the continental breakfast? And is it the same options every day?
          29 May 2017|
          Answer Show all 5 answers
          Response from mike w | Reviewed this property |
          It changes every day but great food. $10 if you are not doing the all inclusive package but well worth it.
          1
          Vote
          rickyquijano
          1) how did we not get the room we booked?? 2) why is your air conditioning so poor??
          21 May 2017|
          Answer
          Response from Tammy K | Reviewed this property |
          They had a very big problem with the air conditioning. We tried to move to a room with air conditioning that worked but there were none available. Fernando Arias at the front desk offered us late check out until we left for... More
          0
          Votes
          Haydee H
          Hi, what does the breakfast include? Is it a buffet bar or continental breakfast?
          21 May 2017|
          Answer Show all 2 answers
          Response from mike w | Reviewed this property |
          Great buffet with everything you could ask for.
          0
          Votes
          Room Tips
          "Ocean View"
          Read review
          "Rooms in this hotel will have different blankets and different components but are overall the same"
          Read review
          "Rooms facing the beach are probably noisier, but have better views."
          Read review
          "Ocean view rooms are the best for this hotel"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing