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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,772 Reviews from our TripAdvisor Community

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Showing 5,084: English reviews
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Reviewed yesterday NEWvia mobile

I had very high expectations for my trip here and was very disappointed. Now while they individual staff members were exceptional, the majority of the rest of the resort was sub par. The room walls were incredibly thin. I could audibly hear the guest in the room next to me vomit for over half an hour. The buffet food was...

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Helpful?
Thank Kelci J
Oswego, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

We have stayed at the Omni about 20 times in the past 11 years and have never been disappointed (obviously, or we wouldn't keep returning!). We were there the first week of December and the remodeling project in the lobby was just finishing up. The lobby and bar remodeling is beautiful, and we love the remodeled bathrooms in the rooms....

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4Thank BandR727
About Hotel's Favourite Review
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear BandR727: Thank you for your kind kind review regarding your most recent stay at the OMNI Cancun Resort & Villas. We do appreciate your continuos support and I am thrilled to learn that you have been such a loyal guest and friend of this house. Thank you for your observations regarding our services and facilities. I am definitely sharing...

Ardmore, Pennsylvania
Reviewed yesterday NEW

We came to the Omni for the first time 9 years ago as a all inclusive trip we booked through a travel agent. We were sold a vacation club 29 week time share. At the time, the hotel was a traditional hotel where you could walk into any restaurant and order and pay for whatever you consumed. About 5 years...

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Thank Stephanie B
Cave Creek, Arizona
Reviewed 2 days ago NEWvia mobile

Our vacation to the Omni was great! We enjoyed the all inclusive which included ALL drinks and meals! The drinks were wonderful. Eduardo at the lobby bar was a great bartender! We also enjoyed the swim up bar at the pool and the jacuzzi. The beach is gorgeous with white sand beaches, umbrellas, and clear blue water. The rooms are...

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3Thank katieherr325
Spokane, Washington
Reviewed 2 days ago NEWvia mobile

We can not express how excellent the service was at Omni Cancun. Welcoming, warm staff. Consuelo at the beach cabana made us feel like royalty. Antonio Lopez and all the staff were exceptional. Excellent tasting food made to look beautiful and we felt cared for at every opportunity. We would not hesitate returning here and recommend it to our friends!

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Thank gigiboone
Reviewed 2 days ago NEWvia mobile

Bachelorette weekend getaway! Incredible, friendly, helpful staff! They always say hello and are happy to see you. Zero complaints we all can't wait to go back! Such a nice staff! From the bartenders, maids, bellboys, entertainment, front of house back of house all of them! We truly can't get over how much fun we had! Thank you Omni and staff...

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Helpful?
Thank Dani D
Avon, Indiana
Reviewed 2 days ago NEW

The staff at Omni is amazing. Everyone is extremely friendly and helpful. We have been visiting there for 4 years and continue to see familiar and friendly faces. Many of them remember us and treat us like family. Special thanks to the staff (Antonio) at Pina Colada restaurant, Bernardo the entertainment staff and our maid Faviana.

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Thank omnifans
Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

We arrived Saturday to a "welcome home" greeting. The staff is friendly and warm. Always ready and willing to help. Three restaurants onsite require reservations, so do that upon arrival. Four restaurants or grills open no reservations required. Sushi bar was good as was the pool grill, Tex mex, and La Paloma. The restaurant DaVinci with waiter Jose Chan Chin...

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Thank irish3801
Minneapolis, Minnesota
Reviewed 3 days ago NEW

This was our first experience at the Omni Hotel and we will definitely be going back! We loved that is seems to be the only hotel that has a pool bar and restaurant right on the beach! Our ocean view of was spectacular! We received special service from Adan, Rene, and Karen. If you are lucky enough to go, say...

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Thank TravelDiana21
Reviewed 3 days ago NEWvia mobile

Overall, the vacation was amazing!! the service was fantastic! ask for "bernie" and he will not disappoint!! it is a very fun resort, very nice, and great service. 10/10 would recommend! so fun and the food is great

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Thank Ellie D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,130 - RM2,335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
322 questions
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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can watch sunrise in ocean view room, but sunset in lagoon view room”
 of 5 bubbles hannahsuh2014, 25 Mar 2017 | Read review
“All rooms have a great view!”
 of 5 bubbles cfulky, 25 Mar 2017 | Read review
“Ocean View Balcony Room for sure”
 of 5 bubbles joannm241, 23 Mar 2017 | Read review
“Avoid Spring Break!”
 of 5 bubbles Chilli-Cymru, 21 Mar 2017 | Read review
“All our group had ocean views. No one complained about anything. One of the group had a broken toilet but was moved to another room.”
 of 5 bubbles ktines, 21 Mar 2017 | Read review
5 of 5