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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,579 Reviews from our TripAdvisor Community

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Showing 4,913: English reviews
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

This is actually a nice all inclusive hotel. From the moment we arrived we were greeted with kindness from the staff. They try to set you up with time share meetings but just simply say you have plans or not interested. The pools are great. They have different ones that you can enjoy and the beach is wonderful. What I...

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Helpful?
Thank A TripAdvisor Member
Boca Raton, Florida
Reviewed yesterday NEW

Just got back from a second visit here, Still outstanding! All-inclusive is the way to go. very comfortable beds, clean hotel, and very helpful group of people. Friendly people, every morning everyone says good morning. we will be returning soon. Thanks for all the great memories.

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1Thank Pamela L
Morristown, New Jersey
Reviewed 2 days ago NEW

This was my group's (40-50 ppl) 3rd year in a row at the Omni for a business retreat. The Omni, by far, has the friendliest, most helpful staff I have ever encountered at a resort. Everyone from the event coordinator (Fransisco & Allicio) to the beach server (Beatrize) was friendly and accommodating. The new renovations are great. The lobby Bar...

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3Thank David W
Reviewed 2 days ago NEWvia mobile

Ive spent xmas and new year at this hotel ..it was ok nothing bad nothing good...food was good,clean hotel and helpfull workers( if u tip u can get extra help :))7 km away of clubs and malls,160 pesos taxi to club and malls area

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1Thank grasutza
Reviewed 2 days ago NEWvia mobile

We stayed at the Omni, from the 2 January to the 11 January. Very clean and well presented hotel. Our room was on the 18th floor overlooking the lagoon, again clean and tidy. The only fault with our room was in the bathroom where it had a USB connection, which gave you an electric shock, when you unplugged your device....

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Thank Janene H
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

We stayed at the Omni 1/9/17-1/12/17. The rooms were nice and clean. Always had everything in our room that you need for a great stay. The food in the buffet was great. We went to Da Vinci for dinner it was all perfect tasting and in presentations.. Beautiful!The best vacation!! We met our friends there. All I can say is...

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1Thank A TripAdvisor Member
Barrington, IL
Reviewed 2 days ago NEW

This hotel is in a great location and is a great property, but one thing you need to be aware of is they do not have the standards of service that U.S. hotels do. I like the hotel and have been going there for 15 years. The last time I was there, I fell on the marble floor in the...

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2Thank jprisl
Dallas, Texas
Reviewed 2 days ago NEW

This Omni hotel is not up to the standards of an Omni hotel in the U.S. The beach and pools are nice, but the food is terrible! Also beware the online reservation pricing is only for 2 people. If there are additional persons staying in your room, there will be an additional charge. The halls are noisy and you can...

Review collected in partnership with Omni Hotels & Resorts
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Thank hkemble
Reviewed 3 days ago NEWvia mobile

My boyfriend and I absolutely loved our stay at Omni (wished it was a little longer). Rooms are spacious, sunny, clean and modern! Mini bar was always refreshed, which was very handy (cold water and juices, soft drinks and some beers). Facilities and amenities are great. Did not use the main pool once though, because we spent most of the...

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3Thank Angela K
San Francisco, California
Reviewed 3 days ago NEW

We arrived after a long flight, on a much needed vacation, but were greatly troubled by the deception we encountered at every turn. Pools are not heated. The Jacuzzi was broken the entire week we were there, and every day we were told by the manager and the front desk that a part had "just arrived" and the water would...

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1Thank FamilyTravelersSF

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,115 - RM2,561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
286 questions
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1 month ago
San Francisco, California
over a year ago
Frisco, Colorado

See all questions (286)

Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always request a pool or ocean view, otherwise you will see the main street and the lagoon.”
 of 5 bubbles jprisl, 17 Jan 2017 | Read review
“Ocean view was well worth it!”
  • Ocean view from floor 16
 of 5 bubbles NicoleVan, 12 Jan 2017 | Read review
“Ask for a room with a balcony facing the beach. It is beautiful and we enjoyed the sunrise every morning! the 18th floor was quiet.”
 of 5 bubbles juliak20172017, 12 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles mmmackay2010, 12 Jan 2017 | Read review
“Guest tend to sit in the chairs near the elevators when their rooms get too crowded so try to get rooms away from the elevator banks.”
 of 5 bubbles weiss800, 8 Jan 2017 | Read review
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