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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,675 Reviews from our TripAdvisor Community

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Showing 4,996: English reviews
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Frederick, Maryland
Reviewed yesterday NEW

The resort and service was great. Everyone was so friendly. Clean resort. Could have more food options. Facilities are great and not over crowded. The rooms were really clean and nice. Offered plenty of excursions.

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Helpful?
Thank Thomas L
Los Alamos, New Mexico
Reviewed 2 days ago NEW

Beware! Wifi is horrible. Extremely hard sell for timeshare (or whatever they want to call it). They followed us around for three days until my husband said bluntly - they are not going to buy! At checking into the room - no washcloths, toilet wouldn't flush (lasted two and a half days before they moved us). Requested one bed -...

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Helpful?
Thank travelerM9669KW
Calgary
Reviewed 2 days ago NEW

Wonderful winter getaway! My boyfriend and I loved this resort! We received a warm welcome and offered a welcome cocktail at check in, which was quick and efficient. We enjoyed our room (Lagoon facing) it was large, well appointed and very nicely maintained. Perfect for watching the sunset. The food was great! We really enjoyed Piña Colada (Mexican), we ate...

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Helpful?
Thank Candice W
Massapequa, New York
Reviewed 2 days ago NEW

We are returning customers, as we stayed at the Omni in 2014. I had requested a King bed and I understand this is just a "request." Upon checking in, we were told they only had two double beds, but we could upgrade to a Junior Suite for $700 PER NIGHT. No thanks. They did ask us what we would be...

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Helpful?
Thank esalvi04
Cedar Rapids, Iowa
Reviewed 3 days ago NEW

Staying at the Omni Cancun is one of our favorite vacation locations in the world .It is located on a beautiful beach, It is easy to find many enjoyable activities such as walking along the beach, reading and lounging by the ocean or the swimming pools. Fun games for children and adults. The staff is hard working always friendly and...

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Helpful?
Thank tbenfer
A TripAdvisor Member
2 reviews
Reviewed 4 days ago NEWvia mobile

The staff throughout the hotel could not have been more pleasant or accommodating. When it came to transportation and locations outside of the hotel they were awesome! Samantha at the Concierge desk was our favorite person! She was professional, happy and eager to help us. We will return Omni!

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Helpful?
Thank A TripAdvisor Member
Reviewed 4 days ago NEW

I have been going to the Omni for many years, and I have never done a Review. The service by the staff at the Omni has always been good, but this past week we had one Waiter. Jose Martiniano was his name that went above and beyond what I would expect the entire week. Thank you to the Omni for...

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Helpful?
1Thank Mary V
Houston, Texas
Reviewed 5 days ago NEWvia mobile

This was my first experience with an all-inclusive resort. The staff is friendly, and the food is tasty and margaritas are excellent. Beach is great. But the building and management need a spiff-up. Concierge service is almost non-existent. Making reservations was difficult, with different people saying different and contradictory things, water pressure and temp was weak and lukewarm. Lost all...

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Helpful?
Thank Htownmark
Bismarck, North Dakota
Reviewed 5 days ago NEW

Jose Martiniano, Aldo, and Consuejalo are some of the best servers. They work hard to make the experience the best. The resort is big but not too big. Kid friendly but still has areas for adults only. The beach is probably the nicest of other properties because the staff rakes it everyday. We go there with a large group each...

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Helpful?
1Thank griffin20172017
Dilworth, United States
Reviewed 5 days ago NEWvia mobile

We had a great weeklong vacation at this resort. Good accommodations, great food and wonderful service especially from Gilberto & Consuelo & Rita!! We will definitely be coming back here again next year. Had enough dining options that we never left the resort except to go on the jungle tour snorkeling across the road which was also great! Can't think...

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Helpful?
2Thank Chris M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,182 - RM2,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
310 questions
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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View”
 of 5 bubbles ThomasL128, 23 Feb 2017 | Read review
“Go somewhere else?”
 of 5 bubbles travelerM9669KW, 22 Feb 2017 | Read review
“Lagoon View Room offers great views of the Sunset.”
 of 5 bubbles 73candicew, 22 Feb 2017 | Read review
“Ocean view side is outstanding”
 of 5 bubbles tbenfer, 21 Feb 2017 | Read review
“Arrive early”
 of 5 bubbles 567maryv, 20 Feb 2017 | Read review
5 of 5