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Casa Maya Cancun

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Traveller (1246)
Room & Suite (545)
Pool & Beach (369)
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Overview
  • Excellent28%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“hotel zone”(99 reviews)
“recommend casa”(13 reviews)
“murphy bed”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,527)
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All reviewshotel zonerecommend casamurphy bedgreat beachone bedroom unitliving roomfull kitchenthrough rcibreakfast buffettimeshare pitchan older hoteloutdoor restaurantconvenience storebit datedbus stoptennis courtscleaned daily
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481 - 485 of 974 reviews
Reviewed 10 February 2014

Everything that fussy, nit-picky travelers usually complain about..... shouldn't have a problem with this resort/hotel.......right down to plenty of hot water and great water pressure, very friendly staff, very nice pool/hot tub area and food bars, great location and a lot of fantastic beach, bars...More

2  Thank Love2TravLots
Reviewed 10 February 2014

another great week at Casa Maya - here are a couple of tips for first timers. SMILE ! - a smile and friendliness go a long way in Mexico - if you are having a problem with anything deal with it in a friendly manner...More

7  Thank HTD2006
Reviewed 4 February 2014

Very nice, clean, beautiful beach, we were there in Jan. Pool, cool, weather, warm, hot tubs, too cool to sit in, really only complaint. Bought, 6 discount meal, tickets, used,for 3 Eve. Meals, really worth it. Wished we had bought 8. Good Italian rest. Walking...More

3  Thank Mary K
Reviewed 3 February 2014

We have visited the Casa Maya for 30 years having bought a timeshare in 1984. We were not bothered or pressured to attend any timeshare presentation when we checked in. In fact, our rep Monica was no where to be found! She never called us...More

3  Thank Tonihoney
Reviewed 30 January 2014

I will start by saying that the Casa Maya is not the most glamorize hotel in Cancun. And it is not the newest. But we feel when we first walk through the front doors on our 2 week getaway vacation. We have truly GOTTEN away....More

3  Thank yrret02
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$108 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1246)
Room & Suite (545)
Pool & Beach (369)
Dining (84)
Amenities (58)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lisandoval
14 May 2018|
Answer
Response from ncgebs | Reviewed this property |
You can purchase meal tickets that can be used for breakfast or dinner. Breakfast includes various types of juices, milk, coffee and tea. Breakfast buffet has fruits, cereals, pastries meats, retried beans and other items
1
Vote
jhszoe88
17 February 2018|
AnswerShow all 6 answers
Response from Cajun119 | Reviewed this property |
Yes for sure
0
Votes
justice034
20 November 2017|
AnswerShow all 3 answers
Response from Tonihoney | Reviewed this property |
If you can spare a couple hours, sign up to take the timeshare breakfast/tour/talk when you check-in. Then request a better unit - higher floor, ocean view. This should work. And you don't have to purchase a timeshare!
0
Votes
Room Tips
"Higher floors are less noisey."
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"Ask for a room in the 2nd building on the upper floors facing the ocean. Odd numbered units (e.g. 2813..."
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"Rooms overlooking the pool are mostly in the shade. The rooms on the outer side of the hotel have great..."
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"A room in a corner will give you a dual aspect"
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