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Casa Maya Cancun

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Traveller (1246)
Room & Suite (545)
Pool & Beach (369)
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Overview
  • Excellent28%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“hotel zone”(102 reviews)
“recommend casa”(13 reviews)
“murphy bed”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,542)
There are newer reviews for Casa Maya Cancun
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All reviewshotel zonerecommend casamurphy bedgreat beachone bedroom unitliving roomfull kitchenthrough rciolder hotelbreakfast buffettimeshare pitchoutdoor restaurantconvenience storebit datedbus stoptennis courtsbeach volleyball
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511 - 515 of 981 reviews
Reviewed 10 December 2013

Used some RCI points to exchange, it was 100% worth it! Located right on the beach which is kept very clean. White sand, great entrance to the ocean, never big waves. Personnel is always ready to assist. One bedroom unit had all necessary stuff for...More

2  Thank Inna C
Reviewed 4 December 2013

skip this place............the room smelled bad, we thought it would go away if we opened the slider to the balcony, it didn't, everything we had with us ended up smelling bad and the last day I was feeling a little sickly....cough....More

1  Thank ann m
Response from wdmslp, Guest Services at Casa Maya CancunResponded 5 December 2013

Dear Ann, Our Maintenance Department reviewed the room you were hosted in, and the smell you mention was due to the natural humidity in Cancun, being in the jungle and the near ocean. We had very heavy rain in the days prior to your arrival,...More

Reviewed 1 December 2013

Spent Thanksgiving week at Casa Maya and really enjoyed ourselves. There was a push to sit thru the time share sales presentation, but we managed to wiggle out of it by keeping very busy during the day. The service staff was all very focused on...More

1  Thank kkersten
Reviewed 30 November 2013

Exchanged through RCI into Casa Maya for Thanksgiving week, After checking in met a 'saleslady (Dolly)' who had our room key for 1804. She explained the sales presentation and we told here we were not interested since we were in the area for a special...More

3  Thank Pttim
Reviewed 25 November 2013

Wife and I just got back from spending 3 weeks in Cancun. We stayed at a different resort each week and Casa Maya was the last week. Pretty much all the previous comments about Casa Maya are true so I don't have much new to...More

6  Thank wjb2613
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$100 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1246)
Room & Suite (545)
Pool & Beach (369)
Dining (84)
Amenities (58)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Karima Ummah J
11 June 2018|
Answer
Response from VegasDiva711 | Reviewed this property |
Just contact the reservations desk- they should be able to accomodate you..
0
Votes
Lisandoval
14 May 2018|
Answer
Response from ncgebs | Reviewed this property |
You can purchase meal tickets that can be used for breakfast or dinner. Breakfast includes various types of juices, milk, coffee and tea. Breakfast buffet has fruits, cereals, pastries meats, retried beans and other items
1
Vote
jhszoe88
17 February 2018|
AnswerShow all 6 answers
Response from Cajun119 | Reviewed this property |
Yes for sure
0
Votes
Room Tips
"i mentioned firmer matrasses"
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"request a beach side view otherwise you get the canal or an empty lot with lots of trash"
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"Be patient when checking in- it is also a time share hotel."
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"Specify you'll like to be in a room already remodeled and you won't be dissapointed."
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