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Crown Paradise Club Cancun

Bookit.comUS$246*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crown Paradise Club Cancun
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7,710 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Cancun
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Showing 6,064: English reviews
Reviewed 4 days ago NEWvia mobile

We had a great time, traveled with 3yr old and 5yr old. They both enjoyed the kids club. Beni, and the others at the kids club were very friendly and great with the kids. The food options were good, restaurants were tasty and a nice change. We will be back!

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Helpful?
1Thank CruzinCarlz
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear CruzinCarlz: Thank you so much for sharing your opinion and for your great recommendation. Happy to learn you loved everything in our resort. It is great that you were able to use all the facilities and service we provide. We will keep working hard to surprise you with our fabulous service the next time you visit us. Best regards....

North Bend, Washington
Reviewed 5 days ago NEW

Not a huge fan of this place. They require you to make dinner reservations for all restaurants except the buffet. Then the buffet is open season. Lots of kids running around taking and returning food. Very few employees serving drinks, but lots of people trying to get you to tour their vacation club. If they focused more on service, maybe...

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Helpful?
Thank ldillinger
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear ldillinger: Thank you for taking the time and informing us why we did not meet your expectations. We are working to enhance our guest´s experiences and we strive on a daily basis ensuring that we are providing the best service. About the reservations at the Speciality Restaurant we have all the information at our website and also at the...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

We stayed at the crown club hotel in the club room and this was amazing. We had the bed holiday ever. The restaurants are amazing especially The French! There was an adult pool that was also amazing but the best part was the entertainment - alejandro was the best rep there he made our time at crown club paradise! I...

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Helpful?
Thank A TripAdvisor Member
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Guest: We are happy that you had an overall great visit, and experienced the kindness and warmness that characterizes our collaborators at Crown Paradise Club, like Alex be assured I will share your comment with him. It is great that you were able to use all the facilities and service we provide.We appreciate you taking the time to share...

Sheffield, United Kingdom
Reviewed 5 days ago NEW

This hotel has beach at the back its stunning views, we spent 2 weeks hear August 2016 had a fabulous holiday. The rooms are so big, had a fridge which were restocked every day, with coke water and beer. Maids came every day and changed towels and bed. The food were really good, By the pools you can loan beach...

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Helpful?
Thank happywanderas
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear happywanderas: We feel very grateful for such nice comments regarding your amazing stay with us. Achieve or go beyond our guests expectations are our principal goal. It is so comforting knows that all our effort was well worth it. Thank you once again for gives us the opportunity to host your family and it will be a pleasure having...

Doncaster, United Kingdom
Reviewed 6 days ago NEWvia mobile

I'm writing this on our last night after a fabulous 2 week stay. Every need is catered for in this hotel food is amazing always somewhere open and plenty of choice! The drinks are plentiful and cold using named brands. We are a 9 person family ranging from 8- 68 and everybody has enjoyed their stay. Special mention to Angel...

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Helpful?
1Thank lindsay c
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear lindsay c: We feel very grateful for such nice comments regarding your amazing stay with us. Achieve or go beyond our guests expectations are our principal goal. It is so comforting knows that all our effort was well worth it. We hope to have the opportunity to be at your service once again and fulfill your expectations. Hopefully you...

San Antonio, Texas
Reviewed 1 week ago NEW

Where do I start? Check-in was a hassle. We called weeks prior to request two beds as this was a girlfriends getaway. When we got there, at first the front desk staff said there was no room available, but after we fussed and asked for a manager, we were told that we could be placed in a double room but...

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Helpful?
Thank taj702
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear taj702: We are regreat about the incovenience you had been through, but in regards to your comments, thank you for choosing our Resort Crown Paradise Club Cancun as the host for your recent vacation. We regret that you have not tried all variety in our five different Restaurants of specialties we have like, Gallos Mexican, Frances, Fisherman Seafood, Piazza...

Reviewed 1 week ago NEWvia mobile

I am posting here after never hearing back from the hotel. Dear Sir/Madam, Attn. Manager We were staying at the Crown paradise on April 12, 2017. I am writing to let you know that  on the 2nd day of our vacation when we were going to bed, we found a cockroach in one of the beds in our room. The time...

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Helpful?
Thank travelhitz
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear travelhitz: First of all we sincerely apologize for the inconveniences have occurred during your stay. Thank you for taking the time to write about your stay at Crown Paradise Club Cancún. We are, however, very disappointed to hear of the challenges you endured in the room. As it will provide us with the opportunity to address this concern with...

Vancouver, Washington
Reviewed 1 week ago NEWvia mobile

The all-inclusive resort is great for families. Activities for all ages. We had a blast!!! Special shoutout to Nahema & Brandon. Both are a great asset to the team! Thank you for making our trip great!

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Helpful?
Thank smclowry
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear smclowry: Receiving feedback like yours motivate us to always keep improving with better service attitude, as we are committed to creating an unforgettable memories! Thanks again for your feedback, we sincerely appreciate when our guest share their thoughts with us. We hope to see you soon and welcome back again! Kind regards Julio Cabrera General Manager

Reviewed 1 week ago NEWvia mobile

I've spent four days on your hotel and I'll definitely be back very soon. it was a young lady in particular who was very helpful with my children her name was dulce, aka "candy" that was how the kids call her, she's got a special talent whit the kids! I want to take her home!! Cheers!!

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Helpful?
Thank BLABLO P
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear BLABLO P: Thank you in advance for your preference for choosing our Resort Crown Paradise Club Cancun also your comment is very important to us because they help us to improve and realize the efforts that we made every day and have their reward with comments like yours. We are very pleased to read that took the vacation you...

Reviewed 1 week ago via mobile

Pros: - clean room (we stayed in the crown club room with jacuzzi) - free WiFi thru out the resort (even at the pool) - Comfortable beds & pillows - AC worked well - beautiful ocean view - room service was only 70 pesos per order (good pizza and fajitas) - lunch buffet by main pool had good burgers, hot...

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Helpful?
Thank Michelle C
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Michelle C: Dear Guest: Thank you very much for your preference in our Resort Crown Paradise Club Cancun, your comments are very important for us, about the rules and the signs the guest do not respect, also the incovenience you been through, we will be address and be assured we will work to find the solution to that situation....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM788 - RM1,805 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,994 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure there is no construction going on.”
taj702, 17 May 2017 | Read review
“All rooms face the sea.. wonderful”
patriciag123, 10 May 2017 | Read review
“Upgrade to get a sea view on one of the top floors - it's worth it!”
hmcqx, 8 May 2017 | Read review
“The jaccouzi in room is a best”
359fatmam, 6 May 2017 | Read review
“Room 2233 was ocean view but look out the adjoining doors are locked. They charge heavily for room service!! Not included.”
rlf-travles, 29 Apr 2017 | Read review
5 of 5
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US$246* /night
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Prices are for 1 room, 2 adults
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