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Crown Paradise Club Cancun

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crown Paradise Club Cancun
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7,718 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Cancun
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Showing 6,069: English reviews
Reviewed 8 January 2012

We came here on a family vacation, room wasn't ready when we came in, we had to wait about 2.5 hrs. The hotel is not nice , looks old, the bedrooms are falling apart. On mine a Piece of sealing came off from the air conditioning, smoke detector is broke and showing cables. Food is very tasty but basic based...

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Thank Jleanos
Centreville, Virginia
Reviewed 7 January 2012

We returned to Cancun after 12 years. Last time we stayed at Moon Palace, but this time with two kids we decided to go to Crown Paradise instead. As usual, I read a lot of reviews here before taking the trip. To my opinion, CP has both good aspects and aspects that can be improved. I will start with the...

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Thank PABAKLLV
Saskatoon, Canada
Reviewed 6 January 2012

A word to the wise,....if your planning on staying at this resort...DONT! We have travelled to Cancun twice, and might I say this resort, puts Cancun to shame! I dont even know where to start. First we booked and were charged for Crown Club rooms, which were to have a double jetted tub, mini bar, etc. When we got there,...

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28Thank Monique679
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, I would like to apologize on the behalf of Crown Paradise Club Cancun for the mix up in your reservations. I am not sure exactly what happened; who did you make your reservations through? Our Crown Club rooms are for adults only, were you traveling with children under the age of 16? It is certainly unfortunate that...

Carmel, Indiana
Reviewed 6 January 2012

We went last Christmas and stayed for seven days. Sound proof in the hotel is horrible, so it is very crowded and noisy most of time during our stay. We did not get good rest at all. We were never able to call through their service line for the restaurant reservation and always went to the front desk asking for...

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14Thank Jenny M
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, Please receive my sincerest apologies on behalf of Crown Paradise Club Cancun. We pride ourselves on our commitment to quality service and helping our guests to make lasting vacation memories. I sincerely apologize that you did not enjoy your experience in our hotel. It is unfortunate that the weather was so blustery during your stay. The winter...

Philadelphia, Pennsylvania
Reviewed 5 January 2012

Not amongst the best all inclusive properties in Cancun….but offers a good value. Keep your expectations low and you will have a good time! The Good, the Bad ( don’t have the Ugly category in this review) Good: - Every room has a balcony with partial or a full ocean. - Number of swimming pools for adults and kids. Nice...

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10Thank Sandman2011
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, Thank you for taking the time to evaluate our hotel here on Tripadvisor. We appreciate your honest opinion. We very much appreciate that you have listed your likes as well as dislikes; this gives up the opportunity to evaluate our services and make necessary adjustments. I apologize for any inconvenience you incurred finding a room to your...

Grand Rapids, Michigan
Reviewed 5 January 2012

We completely LOVED our vacation at the Crown Paradise Club!! We had our 3 children with us (ages 12, 9 and 8) and they couldn't have enjoyed themselves more. We also went with another famiy. The staff was fantastic, good food was always available and the beach and pool areas are great. I will break down our stay into highs...

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11Thank 7hockey7
Dallas, Texas
Reviewed 4 January 2012

Can't say enough about the staff at this hotel, from waiting staff, always so helpful, our maid we never saw but did such an excellent job, we waited around to tip and thank her personally on our last day. The entertainment/activities crew. Who worked day and night to entertain. They played games, excercises, beach games, pool games and tried to...

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15Thank gingabird_12
Bakersfield, California
Reviewed 4 January 2012

Good mid range property - excellent service and clean - food was awesome ... Even though at times it was watered down - disappointed in the Italian specialty restaurant ... Great food and service at the Steakhouse. One big disapointment was the abandoned property next door as it is an eyesore when on your ocean view balcony... Not a good...

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4Thank Sandy G
Reviewed 4 January 2012

My boyfriend, myself and our 2 kids, a 2 year old and a 10 month old, stayed at Crown Paradise the first week of April 2011. We had an absolutely wonderful time. The only problem was our room was not ready when we first arrived. We had to wait like 2 hours which a pain with 2 little ones in...

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4Thank Manderz145
Reviewed 3 January 2012

All in all the best vacation we have been on! Great food great people and great drinks! Def will go back soon

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4Thank jamills

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM792 - RM1,848 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For our young family, the bottom floor in the 2nd building was perfect to have access to the pools, beach, food, and more!!”
, 25 May 2017 | Read review
“Make sure there is no construction going on.”
taj702, 17 May 2017 | Read review
“All rooms face the sea.. wonderful”
patriciag123, 10 May 2017 | Read review
“Upgrade to get a sea view on one of the top floors - it's worth it!”
hmcqx, 8 May 2017 | Read review
“The jaccouzi in room is a best”
359fatmam, 6 May 2017 | Read review
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Prices are for 1 room, 2 adults
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