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29/01/2018 30/01/2018
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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
    011 52 55 1328 5360
    Hotel website
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    29/01/2018 30/01/2018
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    Traveller (3015)
    Room & Suite (760)
    Pool & Beach (703)
    • Excellent42%
    • Very good33%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “ocean view” (179 reviews)
    “hotel zone” (118 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (3,615)
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    1 - 5 of 1,799 reviews

    Reviewed 4 days ago via mobile

    Absolutely fabulous restort. Been to Cancun many times but this was tbe best place we've stayed. For many reasons, hotel was new, clean, great food and selection. Ppl the best! One exception of Paul concierge in Altitude tower we stayed in. He is not a...More

    Thank 4ACanadianGirl
    Reviewed 5 days ago

    I have been very patient. I was a guest at your resort and you have done nothing to help me with my issue. I have called your hotel over and over again. During my stay December 24-26. I left my phone on the bed. Your...More

    4  Thank keshabrooks1908
    Reviewed 6 days ago

    Great location. The beach is nice. The room was nice and clean. The view of the beach from my room was nice. The hotel was clean and for the most part the people were friendly. Other reviewers complain about a smell and I immediately noticed...More

    Review collected in partnership with this hotel
    1  Thank Terri H
    Reviewed 6 days ago

    Hotel is located walking distance from hoteliers zone!!!!! It's a beautiful and very clean hotel, will recommend for anyone to stay, I will definitely stay there again. The pool was overseeing the beach and it was just a beautiful sight.

    Review collected in partnership with this hotel
    Thank Kenia B
    Reviewed 6 days ago

    Departure from Ottawa fine other than almost 1 hour for de-icing. Transportation to hotel also fine. Next day went to lobby at 9:30 to meet with Sunwing rep.. Waited , waited nobody showed up. Asked at the main desk, said they were having problems with...More

    Review collected in partnership with this hotel
    Thank consumeraware
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • US$145 - US$539 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Family Hotel in Cancun
    • #36 Luxury Hotel in Cancun
    • #40 Romantic Hotel in Cancun
    • #41 Spa Hotel in Cancun
    • #48 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 295
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Agoda, Travelocity, Hotels.com, Orbitz, Hotwire, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Hyatt Regency Cancun Hotel Cancun ,
    • Hyatt Cancun
    Add Photo Photos
    Traveller (3015)
    Room & Suite (760)
    Pool & Beach (703)
    Dining (384)
    Hotel & Grounds (1675)
    Bathroom (57)
    Family and Play Areas (27)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    11 January 2018|
    Response from Alejandro V | Property representative |
    Dear guest, thank you for contacting us to have assistance before your arrival. first of all let me thank your preference, in this meaning let me inform you we have 3 different specialty restaurants (Mexican, Italian and... More
    Google Translation
    4 January 2018|
    Response from Alejandro V | Property representative |
    Dear guest, thank you for contacting us before your arrival. In this meaning let me take this chance to inform you, as Grand category, we have exclusivity in the use of our facilities for our guest (not allowed the access... More
    Google Translation
    Tracy H
    31 December 2017|
    Response from Alejandro V | Property representative |
    Dear guest, thank you for contacting us to have assistance before your arrival. In this meaning, let me inform you We have an international buffet breakfast, and its cost is 20 USD per person. It will be a pleasure may... More
    Google Translation
    Room Tips
    "Get a room with an Ocean View and eat somewhere else."
    Read review
    "save your money and do not pay more for the altitude tower"
    Read review
    "We didn't have a waterfront room, but still could see the water and beach from our balcony."
    Read review
    "Get ocean view!"
    Read review
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