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Krystal Grand Punta Cancun

Hotels.comUS$234*
View Deal
12/06/2017 13/06/2017
1 room 2 adults 0 children
US$274*
US$234*
US$241*
US$274*
US$234*
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Krystal Grand Punta Cancun
Krystal Grand Punta Cancun
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3,137 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
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Reviewed 6 days ago NEW

The room and furniture seemed to be kind of all and the room was damp, perhaps because we were also on the seashore. The view that we got was gorgeous, looking right at the sea. Yet, it is still quite pricey.This hotel did not leave a great impression, but it was not bad.

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1Thank Svetlana D
Stratford, Connecticut
Reviewed 6 days ago NEW

We loved the location of this hotel. It is right at the tip or the hotel zone and 3 minutes walking from hard rock, carlos and charlies, senor frogs, and all the other night club spots in downtown cancun. Ocean views from any room and great service on the beach. I cant wait to go back. three pools and pool...

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1Thank GabiMo66
Moscow, Russia
Reviewed 1 week ago

We honeymmon! Hotel had been informed about this. No welcome letter no welcome drink for us. The guide asked staff to decorate the room with petals of flowers but this was not done. This hotel has a good location and the beach without waves. The advantages of the hotel end. The rooms are shabby on the walls of the cracks....

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Thank TatianaBakholdina
Taoyuan, Taiwan
Reviewed 1 week ago via mobile

The water in the rooms STINK and I mean DIS-GUS-TING I complained and received an upgrade to a beter room, but the water still stinked. I was offered yet another room for showering (with smelly water too). the towels stink and the bed sheets stink... i guess they're all washed out with the same water (like rotten egg... sulphurous) I...

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Thank Doktorakle
Brooklyn, New York
Reviewed 1 week ago via mobile

I visited this hotel from 5/11 to 5/15/17. Overall i was pleased with my visit. The check in was quick and easy. The desk attendants spoke English which helped alot. The room was clean and spacious. We had a city view but we were still able to see the ocean from the balcony. I loved the beach area. The only...

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1Thank chyna2855
Miami, Florida
Reviewed 1 week ago

I stayed here May 10-15 2017, this was my 3rd stay at this property and as always it was great. I selected the All-Inclusive package. They have not completed the "new" tower which will have, from my understanding, more luxury type rooms. The only draw back is that there will not be any direct view to the ocean, except for...

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1Thank PETER Z
A TripAdvisor Member
1 review
3 helpful votes
Reviewed 1 week ago via mobile

Holy moly where do I even being?! The location of this hotel is great for starters. It's at the tip of the Cancun strip where it's walking distance to the grocery store, Chedraui. It's close to money exchange places, bars, clubs, restaurants, souvenir shops & etc. The moment my husband and I walked in to the hotel our jaws dropped!...

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3Thank A TripAdvisor Member
Antonio S, General Manager at Krystal Grand Punta Cancun, responded to this review

Dear Guest: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome you back soon! Cordially, The Management

Mackay, Australia
Reviewed 2 weeks ago via mobile

We were so impressed with our stay,,, everything is there for your needs, super happy we our room, food, service and location was the best ,,, ocean view room is a must, not one complaint!! Everything for us was exceptional at a great price !

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2Thank K_Bramble
Antonio S, General Manager at Krystal Grand Punta Cancun, responded to this review

Dear Guest: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome you back soon! Cordially, The Management.

Colorado Springs, Colorado
Reviewed 2 weeks ago

My wife and I stayed at the Krystal Grand Punta Cancun for 7 nights. The rooms were clean and comfortable. The service was fantastic. Marvi made sure we were well taken care of. Thanks for your service. We will be back.

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Helpful?
Thank dalejohnston
Antonio S, General Manager at Krystal Grand Punta Cancun, responded to this review

Dear Dale: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome you back soon! Cordially, The Management.

Reviewed 2 weeks ago

Everything was superb! The service, the staff, the view, the location can not be beat if staying in the Hotel Zone! The perfect location and the nicest staff at the best price...we stayed for 2 weeks and it did not get old or complacent. Wonderful in every aspect!

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Helpful?
Thank Vernon S
Antonio S, General Manager at Krystal Grand Punta Cancun, responded to this review

Dear Vernon: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome you back soon! Cordially, The Management.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Krystal Grand Punta Cancun

Address: Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Hyatt Regency Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM551 - RM1,564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Krystal Grand Punta Cancun 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, BookIt.com, Hotels.com, Expedia, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Cancun Hotel Cancun
Hyatt Cancun
Hotel Style:
#36 Luxury Hotel in Cancun
#41 Spa Hotel in Cancun
#41 Romantic Hotel in Cancun
#42 Family Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Grand Punta Cancun staff and other travellers.
226 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach veiws from every room”
GabiMo66, 22 May 2017 | Read review
“Ocean views are the best.”
peterz742, 17 May 2017 | Read review
“Ocean view is recommended.”
dalejohnston, 8 May 2017 | Read review
“Perfect location”
  • View from the bedroom on a cloudy day
Clairounett35, 4 May 2017 | Read review
“We chose the ocean view room and it was amazing falling asleep and waking up with the ocean noise.”
mskaylamoore, 29 Apr 2017 | Read review
5 of 5
Hotels.com
US$234* /night
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Expedia.comUS$241
Hotwire.comUS$234
AMOMAUS$274
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*Disclaimer
Prices are for 1 room, 2 adults
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