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02/07/2017 03/07/2017
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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$249
          US$219
          US$249
          US$221
          US$249
          US$219
          Traveller (2678)
          Room & Suite (711)
          Pool & Beach (666)
          Krystal Cancun
          4,831 reviews
          #69 of 175 hotels in Cancun
           
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          Overview
          • Excellent40%
          • Very good34%
          • Average15%
          • Poor6%
          • Terrible5%
          Travellers talk about
          “ocean view” (172 reviews)
          “hotel zone” (114 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Krystal Cancun
          4,831 reviews
          #69 of 175 hotels in Cancun
           
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
           
          Presidente InterContinental Cancun Resort
          2,431 reviews
          #14 of 175 hotels in Cancun
           
          Aloft Cancun
          935 reviews
          #64 of 175 hotels in Cancun
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,169)
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          1 - 5 of 3,169 reviews

          Reviewed 3 days ago via mobile

          There is nothing special about this hotel. The staff is accommodating. The food is just OK. We expected more out of an all inclusive. We make Cancun our yearly trip for the family. There are really great hotels near by, this just doesn't compete. We...More

          1  Thank alan h
          Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 2 days ago

          Dear Alan: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. You can be sure...More

          Reviewed 5 days ago via mobile

          Highly recommend. Walking distance from downtown, night life, shopping. Never needed to take taxi. Great service. Food seems over priced initially but make sure to check price conversions to usd. Great food. Overall, a great hotel.More

          Thank Sravya S
          Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 3 days ago

          Dear Sravya: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

          Reviewed 1 week ago

          It is a decent hotel for the price. Our first visit to Cancun and swim with dolphins at the next door. The beach is very beautiful and has picture perfect setting with the infinity pool. Restaurants are good and you don’t have to go out...More

          1  Thank navaratne
          Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 4 days ago

          Dear Navaratne: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

          Reviewed 1 week ago

          Never in my life have I been treated so badly. The staff is very unfriendly...the men and the women. They are rude, they act like they don't want to help, cannot give consistent information and are not prompt. Even our room service was only half...More

          3  Thank TCameile K
          Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 4 days ago

          Dear Cameile: Thank you very much for your comments; we are truly sorry to learn we did not live up your expectations. Needless to say, the Executive members have taken note of your comments and are doing their upmost to upgrade our services. That fact...More

          Reviewed 1 week ago via mobile

          I had one night booked in this hotel but it was enoght to taste what incredible level are . The position and the view are incredible and I found a lot of people of the staff ready for any kind of service needed Great hotelMore

          1  Thank nikomavic
          Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 1 week ago

          Dear Niko: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

          Krystal Cancun
          4,831 reviews
          #69 of 175 hotels in Cancun
           
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
           
          Presidente InterContinental Cancun Resort
          2,431 reviews
          #14 of 175 hotels in Cancun
           
          Aloft Cancun
          935 reviews
          #64 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Babysitting
          • Airport Transportation
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$118 - US$473 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #36 Luxury Hotel in Cancun
          • #40 Spa Hotel in Cancun
          • #41 Romantic Hotel in Cancun
          • #42 Family Hotel in Cancun
          • #48 On the Beach Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 295
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Orbitz, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, getaroom.com, Evoline ltd, Priceline, HotelQuickly and Hotel.de so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Hyatt Regency Cancun Hotel Cancun ,
          • Hyatt Cancun
          Add Photo Photos
          Traveller (2678)
          Room & Suite (711)
          Pool & Beach (666)
          Dining (375)
          Hotel & Grounds (1449)
          Bathroom (48)
          Family and Play Areas (21)
          Business Centre & Event Rooms (1)
          Nearby
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          Questions & AnswersAsk a question
          TCameile K
          Experienced the same thing. I was nauseous the whole vacation...coulsnt enjoy not one meal.
          16 June 2017|
          Answer
          Response from nicholas c |
          pepto
          0
          Votes
          Rita T
          We are heading to Krystal grand at the end of the month and wanted to know if there's an all inclusive option available at check in. When we booked we weren't sure if we wanted all inclusive now debating adding it for couple of days. Wanted to know what the cost for all inclusive package is per day.
          10 June 2017|
          Answer Show all 4 answers
          Response from Nadia M | Reviewed this property |
          Rates***
          0
          Votes
          dezywezy
          Is there beach service where the waitors bring your drinks?
          21 May 2017|
          Answer Show all 7 answers
          Response from PETER Z | Reviewed this property |
          Absolutely - it IS Mexico. Enjoy the drinks.
          0
          Votes
          Room Tips
          "Go to a different hotel."
          Read review
          "Great ocean view, room 523"
          Read review
          "Avoid rooms on the street side of the hotel as the noise from the A/C units at the hotel across the street..."
          Read review
          "Room 824 has beach and all 3 pool view."
          Read review
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