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Occidental Costa Cancun

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Traveller (4171)
Pool & Beach (1057)
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Overview
  • Excellent48%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“beach bar”(369 reviews)
“hour snack bar”(78 reviews)
“buffet restaurant”(209 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Occidental Costa Cancun
Special Offer: Up to 20% - Caribean
Offers from Occidental Costa Cancun
Special Offer: Up to 20% - Caribean
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Nearby Hotels
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,550)
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3,894 results
Traveller rating
1,654
1,139
548
291
262
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1,654
1,139
548
291
262
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1 - 5 of 3,894 reviews
Reviewed yesterday

I really enjoyed my stay at Occidental Costa. You can't beat the quality for the price. The resort has everything needed for a restful and enjoyable vacations. It's fun even as a solo traveler. I will definitely visit again.

Review collected in partnership with Barcelo Hotels & Resorts
Thank Melissa B
Hotel's Favourite
Reviewed 23 February 2018 via mobile

What a fantastic resort for a group of mom's to have a little vacation! The best food I've had compared to the last 6 all-inclusives I've been to! Great variety! Rooms were comfortable, AC in #537 works great!👍 Having Pepe as a waiter for every...More

1  Thank bmurch
Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 24 February 2018

Dear bmurch: First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all...More

Reviewed yesterday via mobile

Loved the workers here everyone very nice and friendly ..especially the entertainment team ..Salma has great personality...greatful for the free welcome gift. Will come back again this my 2nd stay at barcelo proud member (reyesmemi@gmail.com)More

Thank Emily R
Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded yesterday

Dear Emily R: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great...More

Reviewed yesterday

Terrible service, poor communication, lack of hospitality from front desk, but great servers in Albatross. You are constantly hassled by those promoting vacation packages to the point where they seem deceitful and pushy.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank dthomp259620
Response from ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa CancunResponded yesterday

Dear dthomp259620: Thank you for your time and your comments. We regret the bad experience he has had with us, and that we have not lived up to what is expected of a chain like ours. I assure you that we will work on the...More

Reviewed 2 days ago

3 days vacation and enjoy every minute, the hotel was great for the price, the staff was really helpful and nice. The food was good, especially at Claraboya (see food). Night shows pretty good and various activities during the dayMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank arias28
Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded yesterday

Dear arias28: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Free Parking
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$167 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$167 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (4171)
Pool & Beach (1057)
Room & Suite (796)
Dining (471)
Family and Play Areas (107)
Amenities (103)
Business Centre & Event Rooms (13)
Questions & Answers
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Danielle H
21 June 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
We have waitresses around the pool, and in the beach area we have a bar.
0
Votes
Google Translation
Danielle H
21 June 2018|
AnswerShow all 2 answers
Response from ASISTENTEGERENCIAL | Property representative |
We have waitresses around the pool, and in the beach area we have a bar.
0
Votes
Google Translation
Room Tips
"Stay at another resort!!!"
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"Rooms are excellent"
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"standard room"
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"Ask for a room with a balcony."
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