We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Islander All Suites Resort

Show Prices
#36 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Islander All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,853 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Islander All Suites Resort
See the most recent reviews
Showing 1,539: English reviews
Allentown, Pennsylvania
Reviewed 17 April 2016

This time at the Islander. We also visited the Royal Cancun for the first time as well as the Royal Caribbean and the Royal Sands (we own a timeshare at the Sands) I found that all of the Royal resorts are wonderful in their own way. Food at the resorts is excellent and there are many excellent off-resort restaurants near...

 Report
Helpful?
Thank jamesmolly2016
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear jamesmolly2016, Thank you for taking the time to review your stay with us. We love hearing from our members and their vacation experiences. It sounds like you were able to easily move from one sister resort to another thanks to our inter-resort shuttles available for all our members and guests. We appreciate your feedback and look forward to welcoming...

Moron, Argentina
Reviewed 16 April 2016

The resort is great! we spent an unforgettable holidays, we went there 20 years ago when we just married, and now we´ll back with our young daugther and son, again the perfect place, warm, clean and same good service. thanks!!

 Report
Helpful?
Thank emilio p
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Emilio P, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel like we were your "home away from home!" You could not give us any higher compliment than a...

North Las Vegas
Reviewed 14 April 2016

The staff was very welcoming and pleasant. Always helpful and available. They have a convenience store for any emergency or anything you need. The beach is steps away. The beds were comfy. The bathrooms were clean.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Chavez387
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Chavez387, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Mifflenville
Reviewed 14 April 2016

royal resorts, excellent place to stay. Being able to go to any of the resorts to eat and drink is outstanding. 99% of staff are very helpful, Thomas Moore excellent at sitting up day trips to basically anything you would like to do.

 Report
Helpful?
Thank Ken M
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Ken M, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Southern New Hampshire
Reviewed 14 April 2016

We just left the Royal Islander. We absolutely loved our beachfront suite. It had a nice full kitchen with everything needed to make a meal. All of the staff seemed happy and smiling. Flor our maid was exceptional. The few employees I talked with said that is a really good place to work. Most of those were long time employees....

 Report
Helpful?
Thank mustangwitha302
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear mustangwitha302, We appreciate you taking the time to write a review about your recent stay with us. We're glad to hear you had an overall nice stay with us. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax. Please accept our most sincere apologies for the...

Schaumburg, Illinois
Reviewed 12 April 2016 via mobile

I want all to know if you stay after a Saturday, you will spend your Saturday wasting time getting your other room sorted out!! I should have been enjoying my vacation and now, Saturday WASTED! What is worse, is that many of us staying over the Saturday were locked out of our rooms at 11am. When I called to cancel...

 Report
Helpful?
Thank RAMontero
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear RAMontero, Thank you for taking time to post about our resort. One of our goals is to communicate accurately and assertively with our customers. We've made sure that the information regarding the room switching on Saturday is available at our website and at all of our business partners' websites. Nevertheless, we're sharing your comments with both: guest services and...

Middletown, Delaware
Reviewed 11 April 2016

The Royal Islander and all the Royal resorts are exceptional... first class accommodations, restaurants, and more importantly, the staff is excellent. I've been going with family for about 15 years. We love it and wouldn't think of going to any other resort!

Review collected in partnership with this hotel
 Report
Helpful?
Thank patricialT670BF
Cristóbal G, Online Community Care Coordinator. at The Royal Islander All Suites Resort, responded to this review

Dear Member, Thanks so much for writing a review about The Royal Islander We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy the restaurants and the service from our hosts that we have to offer to all our guests. We thank you for your continued loyalty and we can't wait to...

Ft Wayne
Reviewed 11 April 2016

This resort is a terrific resort for families. We played tennis and kayaked at the resort. The suites are great for a family as there are kitchens and bedrooms. We liked the buffet breakfast, but also used the onsite market for cereal and coffee in the room.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Camille O
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Camille: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We aim to offer a relaxed, family-friendly experience taking care of your good rest without noise or any annoyance. We're glad to learn...

Marquette, Michigan
Reviewed 11 April 2016

An absolutely outstanding resort for family, friends, and guests. Friendly staff, very good service, good quality food, wonderfully maintained grounds, and a high quality of cleanliness in all areas(rooms, restauarants, & grounds).

Review collected in partnership with this hotel
 Report
Helpful?
Thank bob f
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Bob, Thank you for taking time to post about our resort. We're glad to learn you and your family enjoyed The Royal Islander's Facilities and Ammenities. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Battle Creek, Michigan
Reviewed 11 April 2016

The Royal Islander is a must stay resort!! The resort is top notch, from the maintained grounds to the beach it is all great. All of the wait staff is wonderful and will accommodate any request. Happy hour is always a great time, with the ringing of the bell. The views of the ocean are incredible!

 Report
Helpful?
Thank buckynbecky
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear buckynbecky, Thank you for taking time to post about our resort. We're glad to learn our service covered your expectations. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

1,434 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1160)
Viewed
Pool/Beach Area (214)
Viewed
Hotel & Grounds (185)
Viewed
Room/Suite (132)
Viewed
View from Room (161)
Viewed
Bathroom (15)
Viewed
Dining (40)
Viewed
Family/Play Areas (7)
Viewed
0:48
Videos (1)
Viewed
Other (405)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (44)
Viewed
Beach (21)
Viewed
Pool (26)
Viewed
Dining (10)
Viewed
The Hotel (34)
Viewed
Villa (119)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (8)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.5 km away
Emporio Hotel & Suites Cancun
8.1 km away
Fiesta Americana Villas Cancun
8.0 km away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
4.7 km away
The Westin Lagunamar Ocean Resort Villas & Spa
7.7 km away
Beachscape Kin Ha Villas & Suites
0.2 km away
The Royal Caribbean
The Royal Caribbean
#35 of 181 in Cancun
1,861 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM261 - RM952 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Vacatia, Booking.com, Priceline, Despegar.com and Hotels.com so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Islander All Suites Resort staff and other travellers.
141 questions
Ask a question

See all questions (141)

Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Penthouse views are amazing.”
 of 5 bubbles delwinn, 19 Mar 2017 | Read review
“Higher rooms have better views of the beach but it takes longer to get there. We chose high up and would choose that again.”
 of 5 bubbles 859calving, 13 Mar 2017 | Read review
“Mattress is too firm for me but the maid gets foam pads for the bed to make it softer and more comfortable for me.”
 of 5 bubbles 279eileens, 13 Mar 2017 | Read review
“Check out the Owner's Manuel Cancun online to rent unwanted timeshare weeks from owners. Virtually all weeks and properties are available and prices are negotiable.”
 of 5 bubbles B1849LAmarkf, 11 Mar 2017 | Read review
“Try to get the villa side, facing the ocean.”
 of 5 bubbles whvt129, 10 Mar 2017 | Read review
5 of 5