We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Caribbean

CancelonUS$129*
View Deal
#37 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$230*
US$129*
US$140*
US$140*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Royal Caribbean
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,947 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,538: English reviews
Start your review of The Royal Caribbean
 Click to rate
Reviewed 2 days ago NEW

This place is relaxing and fun at the same time. Although primarily a family vacation spot, if afford you to enjoy great food, service and drinks at a reasonable price. The views are breathtaking and the surrounding area affords plenty to do.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 839dalef
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Dale, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Mogadore
Reviewed 3 days ago NEW

This is a quiet, /clean, and well taken care of. This is more like staying in an apartment with all amenities. Maid services every day but Sunday. The pool area is kept clean and with a good swim up pool bar. Food is available around pool area. 1 restaurant on site but have 7 more on the other Royal locations....

Review collected in partnership with this hotel
 Report
Helpful?
Thank Patricia G
Reviewed 3 days ago NEW

This resort was beautiful and located on the perfect beach. The facilities were clean and the staff was very pleasant. The bathrooms were very poorly lit and showers over sprayed on the floor in all the rooms we've been in. Also our check-in time was way longer then it should have been, but we were there for the beach and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Willing2Trip
New Orleans, Louisiana
Reviewed 3 days ago NEW

My family and I stayed at the Royal Caribbean during the Mother's Day weekend. The resort itself is beautiful but it could use some updates as it relates to furniture and decor. Check in was fast. However we didn't have the best front desk clerk to check us in. She was very short with her answers and acted as if...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Empressreighn
Sebastian, FL
Reviewed 4 days ago NEW

We have been enjoying Royal Resorts for 22 years! We always know our villa will be immaculate when we arrive. The staff is always friendly, and very helpful. There are restaurants on site, good food, reasonably priced. Beautiful pools, and awesome views of the Caribbean Sea. Royal Resorts are very family-oriented...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jack/Mary S
Boston, Massachusetts
Reviewed 1 week ago NEWvia mobile

When we arrived we were greeted by Marce. As Mother's Day was the following day, we asked if there was anything special going on and he told us there is a special Mother's Day breakfast at the sister resort. Great! The whole family gets ready the next morning and the shuttle brings us over. It seems like this amazing Mother's...

 Report
Helpful?
1Thank paokgt
Cochrane, Canada
Reviewed 1 week ago

This hotel has it all except for good restaurants. The rooms are large with comfortable beds but a little date on the room furniture. However; we didn't select this hotel for the rooms but the great swimming pools and the beach that is beyond comparison. However, do not plan your meals round the hotel because the cost and quality are...

 Report
Helpful?
Thank John S
Cristóbal G, Online Community Care at The Royal Caribbean, responded to this review

Dear John Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 1 week ago

Great place to stay, a lot to do. Very friendly. Honest staff ( lost large amount cash and did not know it ) , they called my room and returned it to me. The restaurant food was very good and so was the deli. Well stocked on site market, priced very fairly.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Z3844ZXdavidf
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Hobart, Indiana
Reviewed 1 week ago

This was a great stay and value ! It is 28 years old but has been well maintained and extremely clean. There is always staff wiping everything down including the hand rails outside. The elevators are small but get the job done. The rooms have a safe, microwave small refrigerator and large closets. We loved that the shower had a...

 Report
Helpful?
Thank AL H
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

The Villages, Florida
Reviewed 1 week ago

We stayed in a two bedroom adjoining suite with full kitchen. Beautiful location on the ocean. Very large, nice pools. Quiet rooms. Food at this resort was very good, and reasonable. Always have the hotel bill your credit card in pesos. You get a much better conversion rate through your credit card company.

 Report
Helpful?
Thank tinaw2010
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Tina, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

1,616 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1173)
Viewed
View from Room (139)
Viewed
Pool/Beach Area (277)
Viewed
Hotel & Grounds (182)
Viewed
Room/Suite (99)
Viewed
Family/Play Areas (12)
Viewed
Dining (20)
Viewed
Bathroom (17)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (424)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (423)
Viewed
Aerial Photography (102)
Viewed
Amenities (47)
Viewed
Beach (20)
Viewed
Pool (36)
Viewed
Dining (21)
Viewed
The Hotel (45)
Viewed
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (8)
Viewed
Dining (2)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
7.9 km away
Fiesta Americana Villas Cancun
0.2 km away
Emporio Hotel & Suites Cancun
7.6 km away
Krystal Cancun
Krystal Cancun
#69 of 180 in Cancun
4,764 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
The Westin Lagunamar Ocean Resort Villas & Spa
0.2 km away
The Royal Islander All Suites Resort
3.7 km away
The Westin Resort & Spa Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM487 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Vacatia, TravelUp, Priceline, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
167 questions
Ask a question
Ponte Vedra Beach, Florida
Green Valley
Lake Geneva, wisconsin
6 months ago
new jersey

See all questions (167)

Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The units can be split with 1 bedroom having a lock door and private entrance so you can have a hotel style bedroom , a suite with 1 bedroom living room with murphy beds and full kitchen, or all. Remember this is owner condos and not a hotel. very good to check out and ways to exchange or rent in.”
patriciag786, 22 May 2017 | Read review
“Update decor”
Empressreighn, 22 May 2017 | Read review
“Stay in the area of room 424, close to beach and pool!!”
Z3844ZXdavidf, 17 May 2017 | Read review
“go for the top floors for view”
ALH442, 17 May 2017 | Read review
“Don't plan on anyone sleeping on the murphy beds in the living area; the mattresses are very hard. ”
, 16 May 2017 | Read review
5 of 5
Cancelon
US$129* /night
View Deal
Expedia.comUS$140
Bookit.comUS$140
AMOMAUS$230
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates