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This hotel was a horrible experience from start to finish. It is advertised as close to airport with a free shuttle service, which turns out to be a lie. They are close, but you can't walk there; there is a shuttle, but it only picks...More
I don’t write reviews, but we got in to Cancun last night 2 adults one baby.
We had booked a room at the hotel a long time ago. I called before arrival to make sure everything was ok for our 1 night stay.
I am one of those people who try to find the best in every place, but the only positive thing I have to say about this hotel was that the rooms were clean enough and had all the things you would expect from a Comfort...More
I have never experienced worse service during my 12 years in Mexico. I had made the reservation based on that they had free airport shuttle - but it results that they only pick up at the airport and bring you to the hotel - not...More
Transportation is available only for pick up and not drop off at the terminal. The hotel will charge you $350 to use the shuttle bus and drop you off. Or they can call a taxi which will cost you $300 for a 5 minute ride....More
US$75 - US$105 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from caratoledoohio | Reviewed this property |
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get... More
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get you to come with them. If you have a reservation the shuttle will come for you! Stand outside by the Starbucks and the van will say Comfort Inn on it. You must arrange with the hotel ahead of time for the shuttle!